My system crashed

Detonate12 · Apr 2, 2023

I'll show you what configuration I have, maybe that way I can find out why my system crashes:
01. Motherboard: MSI MPG X570 GAMING PLUS
02. Processor: AMD Ryzen 7 2700X, 3.7 GHz, AM4
03. Cooler Processor: CPU Cooler Master MasterLiquid ML120R RGB
04. Graphics Card: Gigabyte Aorus GeForce RTX 3060 ELITE LHR 12GB GDDR6 192-bit
05. SSD M2: SSD WD Black SN750 500GB PCI Express 3.0 x4 M.2 2280
06. Ram: HyperX Fury RGB 2x16 Gb DDR4 3200MHz CL16 Dual Channel Kit
07. 2 x HDD: WD Blue 1TB and 1 HDD: WD Blue 1TB
10. Source: GIGABYTE G750H, 80+ Gold, 750W
11. Case: Lian Li LANCOOL II Mesh RGB Black
12. Case fan: Be Quiet! Silent Wings 3 120mm 2200RPM PWM

In event viewer: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Souce: Kernel-Power, Event ID: 41, Level: Critical

http://imgur.com/JTG97JD

I updated last version BIOS: BIOS 7C37vAJ - 03.03.2023 and still without help. Does anyone know what could be my cause?

izy · Apr 2, 2023

What is the other error? It could be the PSU , a bad overclock , a power drop or a faulty component.

Detonate12 · Apr 2, 2023

Well, how do I find out if a component is defective? It can go a whole day without giving any crash or in a day it can give 2-3

http://imgur.com/VidruIZ

http://imgur.com/kyeWUG0

izy · Apr 2, 2023

Detonate12 said:
Well, how do I find out if a component is defective? It can go a whole day without giving any crash or in a day it can give 2-3

http://imgur.com/VidruIZ

http://imgur.com/kyeWUG0

You have a good PSU but first thing i would check is exactly the PSU. Did you OCed your CPU, GPU or RAM? Maybe the power from your gird has some drops?

Detonate12 · Apr 2, 2023

PSU, do you mean the source?

izy · Apr 2, 2023

Detonate12 said:
PSU, do you mean the source?

yes

Detonate12 · Apr 2, 2023

How can I check the source?

izy · Apr 2, 2023

Detonate12 said:
How can I check the source?

Well , i dont think you can other than testing your computer with some other PSU.
edit: you can check with HWINFO if the voltages are right during load but that doesnt ensure that the PSU is good 100%.

edit2: by crashing you mean that your computer reboots or it just hangs , what is exactly happening and in what conditions (under load, idle etc..)? (i should have asked this first)

Detonate12 · Apr 2, 2023

For example, today I opened the PC and suddenly the image on the monitor was closed and the fans could be heard running at high speed. I had to press the reset button on the case to get it back.

izy · Apr 2, 2023

Detonate12 said:
For example, today I opened the PC and suddenly the image on the monitor was closed and the fans could be heard running at high speed. I had to press the reset button on the case to get it back.

Then is not a PSU problem , you should check all connections / cables first, remove any overclocking you did if you done any.

Lei · Apr 2, 2023

@Detonate12
What is your monitor? Some displays with high refresh rate need settings in Nvidia control panel, otherwise they turn the system off in the same manner you described

95Viper · Apr 2, 2023

Do you Overclock? If so, try without overclock using stock settings.
Check you temps.
Check you memory and their settings.

Detonate12 · Apr 2, 2023

Izy no use overclock
Lei: I have Monitor: LED BenQ Gaming Zowie XL2411P 24 inch 1 ms Black 144Hz

http://imgur.com/TUkSbQP

Viper, I used Ryzen Master and I set the control voltage to 1.1375 compared to 1.4625 and I had a processor with cooler temperatures. I haven't activated Ryzen Master and it still does the same thing. I also set the BIOS to default!
Check you temps.
Check you memory and their settings. HOW????

ThrashZone · Apr 2, 2023

Hi,
Well gigabyte power supply no telling if it's any good they do have a poor history

Only ways to rule power supply out is,
Use a different one
Move to another room and try a different electrical circuit not the same as now.
Use a ups/ backup battery if it turns on a lot it's a wall outlet issue not the power supply.
You can use hwinfo64 to get the reading I'd suggest an older portable v6.08 version not newest

HWiNFO

HWiNFO: Free software download for olderv versions of windows.

www.fosshub.com

izy · Apr 2, 2023

Detonate12 said:
Izy no use overclock
Lei: I have Monitor: LED BenQ Gaming Zowie XL2411P 24 inch 1 ms Black 144Hz

http://imgur.com/TUkSbQP

Viper, I used Ryzen Master and I set the control voltage to 1.1375 compared to 1.4625 and I had a processor with cooler temperatures. I haven't activated Ryzen Master and it still does the same thing. I also set the BIOS to default!
Check you temps.
Check you memory and their settings. HOW????

Check all the connections / cables if they are correctly fitted and reseat your GPU in the slot.
Uninstall Ryzen Master and reset the BIOS to default. (seems that one of last versions of Ryzen Master was a bit buggy , not sure)
Check HWINFO like @ThrashZone showed and see if the values from your PSU and CPU / GPU temperatures are ok.
Reinstall your graphics card drivers (with a clean install)
Reinstall chipset drivers.

Check if you still get crashes.

Detonate12 · Apr 2, 2023

Trashzone now i have v5.20 hwinfo64. Where do I see those values?
Izy bios is default. Ryzen Master no active!
Edit 2: Use Display Driver Uninstaller v18.0.6.2 clean and restart and reinstall drivers graphics card Nvidia

System Name	PC Ryzen 7
Processor	AMD Ryzen 7 5700X, 3.4GHz, Socket AM4, Box
Motherboard	MSI MPG X570 GAMING PLUS
Cooling	Cooler ARCTIC AC Liquid Freezer II 240 A-RGB
Memory	G.Skill Trident Z RGB, 2x16GB, DDR4, 3600MHz, CL18
Video Card(s)	GIGABYTE nVidia GeForce RTX 3060 AORUS ELITE LHR 12GB, GDDR6, 192bit
Storage	M2 Kingston KC3000 1TB
Display(s)	BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming
Case	Lian Li Lancool II Mesh C RGB
Power Supply	Gigabyte G750H, 80+ Gold, 750W
Mouse	Logitech G502 Hero
Keyboard	Logitech G510 Keyboard Gaming
Software	Windows 10 Pro

System Name	PC Ryzen 7
Processor	AMD Ryzen 7 5700X, 3.4GHz, Socket AM4, Box
Motherboard	MSI MPG X570 GAMING PLUS
Cooling	Cooler ARCTIC AC Liquid Freezer II 240 A-RGB
Memory	G.Skill Trident Z RGB, 2x16GB, DDR4, 3600MHz, CL18
Video Card(s)	GIGABYTE nVidia GeForce RTX 3060 AORUS ELITE LHR 12GB, GDDR6, 192bit
Storage	M2 Kingston KC3000 1TB
Display(s)	BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming
Case	Lian Li Lancool II Mesh C RGB
Power Supply	Gigabyte G750H, 80+ Gold, 750W
Mouse	Logitech G502 Hero
Keyboard	Logitech G510 Keyboard Gaming
Software	Windows 10 Pro

System Name	PC Ryzen 7
Processor	AMD Ryzen 7 5700X, 3.4GHz, Socket AM4, Box
Motherboard	MSI MPG X570 GAMING PLUS
Cooling	Cooler ARCTIC AC Liquid Freezer II 240 A-RGB
Memory	G.Skill Trident Z RGB, 2x16GB, DDR4, 3600MHz, CL18
Video Card(s)	GIGABYTE nVidia GeForce RTX 3060 AORUS ELITE LHR 12GB, GDDR6, 192bit
Storage	M2 Kingston KC3000 1TB
Display(s)	BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming
Case	Lian Li Lancool II Mesh C RGB
Power Supply	Gigabyte G750H, 80+ Gold, 750W
Mouse	Logitech G502 Hero
Keyboard	Logitech G510 Keyboard Gaming
Software	Windows 10 Pro

System Name	PC Ryzen 7
Processor	AMD Ryzen 7 5700X, 3.4GHz, Socket AM4, Box
Motherboard	MSI MPG X570 GAMING PLUS
Cooling	Cooler ARCTIC AC Liquid Freezer II 240 A-RGB
Memory	G.Skill Trident Z RGB, 2x16GB, DDR4, 3600MHz, CL18
Video Card(s)	GIGABYTE nVidia GeForce RTX 3060 AORUS ELITE LHR 12GB, GDDR6, 192bit
Storage	M2 Kingston KC3000 1TB
Display(s)	BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming
Case	Lian Li Lancool II Mesh C RGB
Power Supply	Gigabyte G750H, 80+ Gold, 750W
Mouse	Logitech G502 Hero
Keyboard	Logitech G510 Keyboard Gaming
Software	Windows 10 Pro

System Name	PC Ryzen 7
Processor	AMD Ryzen 7 5700X, 3.4GHz, Socket AM4, Box
Motherboard	MSI MPG X570 GAMING PLUS
Cooling	Cooler ARCTIC AC Liquid Freezer II 240 A-RGB
Memory	G.Skill Trident Z RGB, 2x16GB, DDR4, 3600MHz, CL18
Video Card(s)	GIGABYTE nVidia GeForce RTX 3060 AORUS ELITE LHR 12GB, GDDR6, 192bit
Storage	M2 Kingston KC3000 1TB
Display(s)	BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming
Case	Lian Li Lancool II Mesh C RGB
Power Supply	Gigabyte G750H, 80+ Gold, 750W
Mouse	Logitech G502 Hero
Keyboard	Logitech G510 Keyboard Gaming
Software	Windows 10 Pro

Processor	3900x - Bykski waterblock
Motherboard	MSI b450m mortar max BIOS Date 27 Apr 2023
Cooling	αcool 560 rad - 2xPhanteks F140XP
Memory	Micron 32gb 3200mhz ddr4
Video Card(s)	Colorful 3090 ADOC active backplate cooling
Storage	WD SN850 2tb ,HP EX950 1tb, WD UltraStar Helioseal 18tb+18tb
Display(s)	24“ HUION pro 4k 10bit
Case	aluminium extrusions copper panels, 60 deliveries for every piece down to screws
Audio Device(s)	sony stereo mic, logitech c930, Gulikit pro 2 + xbox Series S controller, moded bt headphone 1200mAh
Power Supply	Corsair RM1000x
Mouse	pen display, no mouse no click
Keyboard	Microsoft aio media embedded touchpad (moded lithium battery 1000mAh)
Software	Win 11 23h2 build 22631
Benchmark Scores	cine23 20000

System Name	Ghetto Rigs z490\|x99\|Acer 17 Nitro 7840hs/ 5600c40-2x16/ 4060/ 1tb acer stock m.2/ 4tb sn850x
Processor	10900k w/Optimus Foundation \| 5930k w/Black Noctua D15
Motherboard	z490 Maximus XII Apex \| x99 Sabertooth
Cooling	oCool D5 res-combo/280 GTX/ Optimus Foundation/ gpu water block \| Blk D15
Memory	Trident-Z Royal 4000c16 2x16gb \| Trident-Z 3200c14 4x8gb
Video Card(s)	Titan Xp-water \| evga 980ti gaming-w/ air
Storage	970evo+500gb & sn850x 4tb \| 860 pro 256gb \| Acer m.2 1tb/ sn850x 4tb\| Many2.5" sata's ssd 3.5hdd's
Display(s)	1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Case	D450 \| Cherry Entertainment center on Test bench
Audio Device(s)	Built in Realtek x2 with 2-Insignia 2.0 sound bars & 1-LG sound bar
Power Supply	EVGA 1000P2 with APC AX1500 \| 850P2 with CyberPower-GX1325U
Mouse	Redragon 901 Perdition x3
Keyboard	G710+x3
Software	Win-7 pro x3 and win-10 & 11pro x3
Benchmark Scores	Are in the benchmark section

My system crashed

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