CableMod Recalls 12VHPWR v1.0 and v1.1 Angled Adapters

[btarunr]

CableMod issued a safety recall of its 16-pin 12VHPWR angled adapters, versions 1.0 and 1.1. The company cites safety issues behind the recall. This includes both the company's 90° angled, and 180° hard connectors. The company observed that the contact points in the male connector is improper, causing it to overheat and melt into the GPU. The safety issue only affects CableMod's hard adapters, and not its angled cables. Owners of these cables are advised to stop using the adapters immediately, and contact CableMod to be part of the recall, and further service recovery options.



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[Carlyle2020hs]

Thanks !

... damn

 

[Eskimonster]

Surprise they did not do the homework properly, specially with the history of fails this new adaptation have had.

 

[gffermari]

That's worrying. But at least CableMod checked and advises to send the adapters back.
What about other manufacturers?
I have the 16-pin 12VHPWR 600W cable from Corsair. And hell no, I don't trust Corsair that checked and confirmed that everything's ok.

 

[user556]

Exactly. All manufacturers need to get this recall underway, ASAP.

 

[Chaitanya]

Funny how nGreedia simply piggy backed on Gamersnexus claims of user "error" and never took responsibility for the shipped adapter unlike Cablemods who took responsibility and have gone beyond the norm.

 

[Assimilator]

Funny how nGreedia simply piggy backed on Gamersnexus claims of user "error" and never took responsibility for the shipped adapter unlike Cablemods who took responsibility and have gone beyond the norm.

Funny how the anti-NVIDIA crowd is trying to portray a defect with a third-party product as being NVIDIA's fault. Oh wait, it's not funny, it's just pathetic.

 

[chrcoluk]

12VHPWR continues to deliver, why they tried to reinvent the wheel.

 

[HTC]

12VHPWR continues to deliver, why they tried to reinvent the wheel.

Their wheel had too many corners ... so they came up with one with EVEN MORE corners ...

 

[Sabotaged_Enigma]

Can 12vhp be okay? Problems have kept coming up since its appearance.
I still don't understand why turn to 12vhp wben it isn't necessary.

Funny how the anti-NVIDIA crowd is trying to portray a defect with a third-party product as being NVIDIA's fault. Oh wait, it's not funny, it's just pathetic.

Then what?
Do users have to be trained and licenced to use 12vhp? Or do cables have to be "Nvidia-verified"? Just like G-sync? Oh yeah users aren't qualified to use 12vhp so they aren't authorised to buy graphics cards or it's a privilege and great honour for cables to have Nvidia-verification oh yeah just take my wallet please charge me more

 

[FoulOnWhite]

The 12VHPWR connector should dissapear from existence

 

[Bobaganoosh]

Glad I held off on the v1.1. Thought about it, but wasn't entirely convinced and the shipping was expensive.

This connector is such a crap design. Even the new version is a not a fix for the actual problems. The adapters definitely exacerbate the problems, but it's still a bad connector design.

 

[user556]

Even the new version is a not a fix for the actual problems.

The 12V2x6 replacement has been independently verified to work beyond max spec even while not fully inserted. That fully fixes the problem in my books.

The user error claim was just some poor deflecting. It seems odd they felt the need to say that when they must have already known the 12VHPWR plug on the power supplies and adaptor cables was the real problem.

 

[evernessince]

Funny how the anti-NVIDIA crowd is trying to portray a defect with a third-party product as being NVIDIA's fault. Oh wait, it's not funny, it's just pathetic.

Repair shops like northbridgefix would beg to differ, you can go watch one of their videos on the topic. Plenty of video evidence that the issue exists due to the connector. A poorly manufactured cable can exacerbate the issue but ultimately the 12VHPWR connector was flawed. Mind you CableMod cables are not poor quality, HardwareBusters (Who also own and operate Cybernetics testing and have decades of experience in PSU testing being responsible for many PSU reviews you have seen on Tom's Hardware and elsewhere) tested the stock Nvidia cable vs the CableMod cable and with the result demonstrating the latter as superior. There is a reason why Nvidia replaced the 12VHPWR connector immediately when the new standard was made available.

Nvidia should have issued a recall for all cards carrying the 12VHPWR connector out of an abundance of caution. CableMods just happens to not want to screw it's customers over despite the higher quality of their cable over the stock Nvidia cable.

 

[JohH]

A disaster. I replaced mine with a ModMyMods right angle adapter but I wonder if it is any safer.

 

[user556]

Nvidia should have issued a recall for all cards carrying the 12VHPWR connector out of an abundance of caution.

The 12VHPWR socket design is just fine, there's nothing for nVidia to recall.
The problem is solely with the plug on the cable. The replacement 12V-2x6 plug fits the same socket, you use it on the same cards.

The power supply manufacturers are the ones that should be recalling those cables.

And any 12VHPWR adaptor cables too of course.

 

[evernessince]

The 12VHPWR socket design is just fine, there's nothing for nVidia to recall.
The problem is solely with the plug on the cable. The replacement 12V-2x6 plug fits the same socket, you use it on the same cards.

I'd argue there is a problem with both the connector and receptacle in that both don't have enough safety tolerance but that aside Nvidia did not issue a recall for the stock cable either. At the end of the day there are still plenty of people with the defective stock Nvidia cable hence why so many are replacing it with a cableMod cable. Customers should not have to pay out of pocket to replace a defective cable for a product in warranty.

The power supply manufacturers are the ones that should be recalling those cables.


And any 12VHPWR adaptor cables too of course.

The vast majority of 12VHPWR cables are going to be the adapter included in the box with the GPU. Not a lot of people had ATX 5.0 capable PSUs and yeah, they should also recall any cables.

 

[Carlyle2020hs]

The issue with the provided adapter-cable is the way it's meant to be bent. If you follow the instructions you can't close 9 out of 10 cases sidepanels anymore.

How's that legal?

 

[user556]

The issue with the provided adapter-cable is the way it's meant to be bent. If you follow the instructions you can't close 9 out of 10 cases sidepanels anymore.

How's that legal?

It was bogus advise and is actually irrelevant now anyway. The only fix is to upgrade the plug on the cable to a 12V-2x6 plug. The proper way to do this is exchange it for a new cable with the new plug fitted.

 

[Assimilator]

The issue with the provided adapter-cable is the way it's meant to be bent. If you follow the instructions you can't close 9 out of 10 cases sidepanels anymore.

How's that legal?

Apparently ensuring that a product fits before you buy it, is illegal now. Whodathunkit?

 

[user556]

Customers should not have to pay out of pocket to replace a defective cable for a product in warranty.

Totally agreed. Warranty or not. All such 12VHPWR cables/adapters should be on recall, with free 12V-2x6 replacements provided.
And should cover any damage too.

 

[JohH]

The issue with the provided adapter-cable is the way it's meant to be bent. If you follow the instructions you can't close 9 out of 10 cases sidepanels anymore.

How's that legal?

This is what bothers me. I can't fit the standard adapter in any of my cases in a way that complies with Nvidia's instructions. And in one PC I have a ATX 3.0 PSU which, of course, didn't include a right-angle cable. Still the same problem, it has to bend to fit. But per Nvidia one musn't bend it to such a degree. Therefore I bought right-angle adapters which are apparently also unsafe. Now I've bought new right-angle adapters which haven't been recalled. Lunacy.

It's a combination of these new GPUs being tall and the new connector not tolerating bends for a few inches.

 

[FoulOnWhite]

This is what bothers me. I can't fit the standard adapter in any of my cases in a way that complies with Nvidia's instructions. And in one PC I have a ATX 3.0 PSU which, of course, didn't include a right-angle cable. Still the same problem, it has to bend to fit. But per Nvidia one musn't bend it to such a degree. Therefore I bought right-angle adapters which are apparently also unsafe. Now I've bought new right-angle adapters which haven't been recalled. Lunacy.

It's a combination of these new GPUs being tall and the new connector not tolerating bends for a few inches.

The power connectors should be on the end, not the side

 

[londiste]

The power connectors should be on the end, not the side

Why?
Especially now that cards - or coolers - have become even longer the depth of cases in general is as much of a problem. Plus on Nvidia cards the part where cooler is longer than PCB would add a need for extension on the card itself.

 

[Bobaganoosh]

The stamped pins and sockets on these are garbage and any bending creates poor contact. That's why they recommend like 35-50mm before any bends. The new version of the connectors did nothing to address this. They just pulled the sense pins back a little, which means the card will hopefully not boot if the connector is so unseated that it's losing safe connectivity. So their "fix" is more of an earlier detection for a poorly seated connector and doesn't help make sure the connection is better. There are many better connectors on the market and several with machined round contacts or screws to make sure the connectors are properly seated. This is a bad design that is even worse if you consider the use-case at all.