Not Enough USB on B550 motherboard.

[de.das.dude]

]

specs in profile <-

getting this even on latest chip drivers.

devices:
1. USB 3 hdd (front usb connector)
2. mobo and keyboard
3. Jabra headset
4. bluetooth thing on the wifi pci card (internal header)
5. logitech game pad dognle
6. logitech dongle for wireless keyboard

 

[VuurVOS]

View attachment 327923]

specs in profile <-

getting this even on latest chip drivers.

devices:
1. USB 3 hdd (front usb connector)
2. mobo and keyboard
3. Jabra headset
4. bluetooth thing on the wifi pci card (internal header)
5. logitech game pad dognle
6. logitech dongle for wireless keyboard

Did you check with UsbTreeView which controllers and USB ports are in use?
Do you know which device is not being detected?

 

[Bill_Bright]

So you have 3 hard drives plus 2 keyboards (a keyboard and a keyboard dongle), plus a game pad and head set. That's 7. I don't know what a Bluetooth "thing" is but if connected directly to a wifi network card, that probably does not count.

I am guessing your 3 hard drives connected to the front panel ports is your problem. It sounds like they might be demanding too much power through the internal hub supporting those case ports. You probably need to look into getting a decent, "powered" USB Hub, similar to this one. A powered hub has its own power supply which will also provide power for the connected devices.

 

[evernessince]

Does unplugging certain devices make the issue go away? It may be helpful to know in case a specific device is problematic.

You could try forcing USB 2.0 via the BIOS

It'd be a good idea to ensure devices are evenly distributed between USB controllers. Typically you can find a block diagram in your motherboard manual or by searching your mobo's name and adding block diagram.

There's also the built-in windows USB troubleshooter which you can run to see if it resolves the issue (Can also be downloaded here: https://www.majorgeeks.com/files/details/microsoft_windows_usb_troubleshooter.html)

 

[ThrashZone]

Hi,
Probably #1 seeing all the other stuff also connected.
But then again you're not showing device manager.

 

[P4-630]

Never seen this message...

Maybe USB Ransomware or something..

 

[Redwoodz]

Just plug the HDD's into the rear I/O shield of the motherboard and retest.

 

[de.das.dude]

Just plug the HDD's into the rear I/O shield of the motherboard and retest.

same issue

 

[ThrashZone]

Open device manager and see if there are any unknown flags.

Just plug the HDD's into the rear I/O shield of the motherboard and retest.

That is where an external enclosure should be if accessed a lot.

 

[de.das.dude]

Does unplugging certain devices make the issue go away? It may be helpful to know in case a specific device is problematic.

You could try forcing USB 2.0 via the BIOS

It'd be a good idea to ensure devices are evenly distributed between USB controllers. Typically you can find a block diagram in your motherboard manual or by searching your mobo's name and adding block diagram.

There's also the built-in windows USB troubleshooter which you can run to see if it resolves the issue (Can also be downloaded here: https://www.majorgeeks.com/files/details/microsoft_windows_usb_troubleshooter.html)

if i unplug any device it goes away. but sometimes it doesnt. i need to restart my pc.

also i have started noticing this since using the jabra headset mostly (its company provided).
This is a part of my work setup, wherein i connect to VM via citrix. Shitrix fucking up things wouldnt be out of the question actually....

Open device manager and see if there are any unknown flags.


That is where an external enclosure should be if accessed a lot.

that usually happens when some device doesnt have enough usb resources and stops working. and yeah, front or back it doesnt matter. also i noitced that the ext hdd doesnt do usb3 speeds wtf.

based on what i have noticed, its really random, sometimes the bluetooth disconnects, sometimes the headset, sometimes the gamepad dongle.

i connected everything but there arent any issues right now.. Shitrix isnt running atm either... Hmmm....

 

[ThrashZone]

Use the winkey + s and type device manager

 

[A Computer Guy]

View attachment 327923]

specs in profile <-

getting this even on latest chip drivers.

devices:
1. USB 3 hdd (front usb connector)
2. mobo and keyboard
3. Jabra headset
4. bluetooth thing on the wifi pci card (internal header)
5. logitech game pad dognle
6. logitech dongle for wireless keyboard

Make sure you have newest (non-beta) BIOS too with newest chipset driver.

It's possible one of your devices have an integrated USB hub. For example my corsair keyboard has one. I think if you daisy chain hubs together you can get this message but also perhaps if you have devices drawing too much power like the 3 USB HDD off the same hub that can't supply enough power. I would get a power USB hub but I've learned with USB hard drives it's best to connect them directly using the rear I/O panel. Also redistribute low bandwidth devices to USB2 and higher bandwidth devices to USB3.

Get USB Device Viewer from Microsoft
Universal Serial Bus Viewer in Windows - Windows drivers | Microsoft Learn
Run "C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\usbview.exe"

Let's see what your map looks like when things are working ok vs. when things are failing.

For entertainment value...

 

[de.das.dude]

t

Make sure you have newest (non-beta) BIOS too with newest chipset driver.

It's possible one of your devices have an integrated USB hub. For example my corsair keyboard has one. I think if you daisy chain hubs together you can get this message but also perhaps if you have devices drawing too much power like the 3 USB HDD off the same hub that can't supply enough power. I would get a power USB hub but I've learned with USB hard drives it's best to connect them directly using the rear I/O panel. Also redistribute low bandwidth devices to USB2 and higher bandwidth devices to USB3.

Get USB Device Viewer from Microsoft
Universal Serial Bus Viewer in Windows - Windows drivers | Microsoft Learn
Run "C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\usbview.exe"

Let's see what your map looks like when things are working ok vs. when things are failing.
View attachment 327941

For entertainment value...

trying this out now. (while looking at the vid)

meanwhile i found this:

Generic USB redirection and client drive considerations

HDX technology provides optimized support for most popular USB devices. Optimized support offers an improved user experience with better performance and bandwidth efficiency over a WAN.

docs.citrix.com

here you go

 

[Assimilator]

Don't bother with the USB device viewer from the Windows SDK, so much work to install when you can rather just download a single ZIP file for USB Device Tree Viewer that does the same thing without all the pain. And as the previous poster said, please provide a screenshot that shows the device view when the error is present.

As for the cause of the error, my guess would be that it is a misbehaving USB device that is consuming all endpoints. Quite possibly it is Citrix attempting to enumerate devices for the remote session, and somehow causing one of them to go into an endpoint-consuming loop. Or it could just be that Citrix is a buggy POS.

also i noitced that the ext hdd doesnt do usb3 speeds wtf.

According to the USB Device Viewer screenshot you posted, it isn't actually connected to a USB 3 port. Please double-check which port you are using; your board has 7 USB-A ports on its rear IO, but only 3 of those are USB 3. If the device is plugged into a USB 3 port then it quite possibly isn't actually capable of USB 3 speeds - this is a common scam from the Chinese manufacturers that produce these devices, as they (correctly) figure that most users don't know enough to realise they've been ripped off.

 

[de.das.dude]

Don't bother with the USB device viewer from the Windows SDK, so much work to install when you can rather just download a single ZIP file for USB Device Tree Viewer that does the same thing without all the pain. And as the previous poster said, please provide a screenshot that shows the device view when the error is present.

As for the cause of the error, my guess would be that it is a misbehaving USB device that is consuming all endpoints. Quite possibly it is Citrix attempting to enumerate devices for the remote session, and somehow causing one of them to go into an endpoint-consuming loop. Or it could just be that Citrix is a buggy POS.


According to the USB Device Viewer screenshot you posted, it isn't actually connected to a USB 3 port. Please double-check which port you are using; your board has 7 USB-A ports on its rear IO, but only 3 of those are USB 3. If the device is plugged into a USB 3 port then it quite possibly isn't actually capable of USB 3 speeds - this is a common scam from the Chinese manufacturers that produce these devices, as they (correctly) figure that most users don't know enough to realise they've been ripped off.

I cant figure out which file to download from the git link. (edit: im an idiot just saw the download link lol)

the EXT HDD is connected to the supposedly USB 3 on the front. which is wired to a USB3 header on the mobo. Probably the connector is bad. Will try other combos.

So far ive been working from office today and now even though at home, it has not yet given me the same error, so waiting for that to check.

honestly i think its shitrix that is causing the issue, i had a lot of crashes with citrix yesterday, so i kept starting new sessions.

 

[Redwoodz]

Oh Citrix, that says a lot.
What brand motherboard are you using? Have you checked the bios settings for USB and PCIE lane settings?

 

[de.das.dude]

yeah i am pretty sure it was citrix. my system was plugged like a hentai scene and couldnt get it to do the same error pop-up.

 

[Shou Miko]

Have you tried a pci-e x1 usb 3.0/3.1 card just to verify that it doesn't happen with a add-in card online with onboard usb?

It would be that the way the usb chips are wired to the ports in the back that some devices can cause problems in theory usb can handle like 128 devices but that doesn't mean it will work.

 

[de.das.dude]

Have you tried a pci-e x1 usb 3.0/3.1 card just to verify that it doesn't happen with a add-in card online with onboard usb?

It would be that the way the usb chips are wired to the ports in the back that some devices can cause problems in theory usb can handle like 128 devices but that doesn't mean it will work.

seems like USB can handle more than 128 devices as per the LTT video linked above. I dont have an external card to try it out.

but yeah i am 100% sure it was shitrix because that day shitrix had been acting up a lot, and that was the only time i had this issue. i reinstalled shitrix without its HDX connector and it seems fine.

If you check online HDX connector does try emulating USB audio devices and i am certain that is what was going into an infinite loop (im a dev as well, so i know how shitty code can get lol)

 

[Shou Miko]

seems like USB can handle more than 128 devices as per the LTT video linked above. I dont have an external card to try it out.

but yeah i am 100% sure it was shitrix because that day shitrix had been acting up a lot, and that was the only time i had this issue. i reinstalled shitrix without its HDX connector and it seems fine.

If you check online HDX connector does try emulating USB audio devices and i am certain that is what was going into an infinite loop (im a dev as well, so i know how shitty code can get lol)

Yeah I seen the video but in reality it's not really possible to get that high things start to happen.

But yeah code can be shitty, but my 2 cents was just if you had a usb card laying around to try but if the device has been acting up then it can be cable or the device.

 

[de.das.dude]

CITIRX IS ACTING UP.

lets see if i can get it to do that again.

the game pad dongle has stopped working.

 

[NulDev69]

UsbTreeView can show the used EndPoints in the TreeView:
Options -> Endpoints in Tree
This would give an idea if this is about too many used EndPoints.
Intel Series 8 was known for a limit of 64 EndPoints, maybe AMD has a similar problem.

 

[de.das.dude]

UsbTreeView can show the used EndPoints in the TreeView:
Options -> Endpoints in Tree
This would give an idea if this is about too many used EndPoints.
Intel Series 8 was known for a limit of 64 EndPoints, maybe AMD has a similar problem.

>Intel Series 8 was known for a limit of 64 EndPoints, maybe AMD has a similar problem.

yeah ltt video says otherwise lol.

 

[ThrashZone]

the game pad dongle has stopped working

Hi,
Seems a likely candidate of your issues
Have you ran without it connected for a while ?

 

[A Computer Guy]

View attachment 328263

>Intel Series 8 was known for a limit of 64 EndPoints, maybe AMD has a similar problem.

yeah ltt video says otherwise lol.

Citrix is a strange beast. I wouldn't put it past Citrix to be doing some strange stuff. Make sure you have updated Citrix client if you haven't done that already.

If you unplug your gamepad does the error go away? Sometimes my gamepad dongle just fails to work for no reason and I just have to unplug and plug it back in.