PC randomly reboots while playing specifically Steam games

[chopinanopolis]

I'm surprised no one asked you to run and post a zentimings (https://zentimings.protonrom.com/) screenshot. There are situations where boosting SOC voltage can help with memory related issues. Typically setting the SOC voltage to 1.1v for example you can do for troubleshooting and see if that helps stabilize the system.

I have this motherboard with a 3950x CPU. Make sure your ram is installed in slots A2 and B2!

What UEFI/BIOS version are you running? You can run CPUz (https://www.cpuid.com/softwares/cpu-z.html) to find out. One of the tabs there will tell you or you can go into UEFI/BIOS (top of 1st screen) to find out. I can recommend being on version P5.30 (asrock notes fixes for memory compatibility issues) however DO NOT UPDATE if you suspect your current memory is unstable as this board does NOT have BIOS flashback.

Reset UEFI/BIOS to defaults, save, then run Passmark Memtest86 (free version is ok). If that reports no errors in 4 passes then there is a good chance you can update your UEFI/BIOS safely. Before and after updating UEFI/BIOS reset to defaults, save and reboot. Do not use previously saved memory profiles from a prior UEFI/BIOS version. Sometimes Asrock forgets to clear any you may have saved.

If memtest86 reports errors then I would try only one memory stick at a time in memory slot A2 and retest. Use whichever one does not fail for updating the UEFI/BIOS. If both memory sticks fail you can go into UEFI/BIOS and downgrade the speed to 2933, 2666, or 2400 and try again. If you still get errors then you need to try different RAM.

If I remember correctly the 5600 CPU is a 5600G cpu with the iGPU disabled so you probably want to be on a UEFI/BIOS at or greater than P5.00
from looking at the Asrock webpage. (https://www.asrock.com/mb/AMD/B450M Pro4/index.asp#BIOS) (edit) that was the 5700 never mind
I've been running version P5.70 since release with no issues.

Note because your OS has crashed multiple times it may be damaged. If you have another drive you can use for testing they might be helpful so you can do a vanilla install with only the latest chipset drivers from amd, GPU drivers from amd, audio and network drivers from asrock, and Steam.

Ram is in slot A2 and B2, I ran memtest for 9 hours, it only did two passes in that time, but no errors came up. I've attached screenshots from zentimings.

BIOS Version is P5.70, running version P5.30 isn't an option for me, since the mobo only supports my CPU on version P5.40 (and I assume later, but it doesn't explicitly say later versions aswell, but it does say that if the BIOS is an older version, I'd need to update it)

I don't have another drive, I only have an 1tb NVME SSD which is my boot drive. I do have a 256gb usb, but I can't wipe that one, there's too much important stuff on there.

It may be costly, but I would definitely buy a new, quality PSU now.

I can still RMA it luckily. I chose the store credit option, so I'll just use that and pay an extra like 30 bucks for a better psu, probably somehwere around the 700 watt mark. Do you have any recommendations? I'd probably get a be quiet one, something along the lines of this one unless people actively recommend something else. I don't really care about modular or non modular, I have enough space to cram the cables I don't need into the case backing

It may be costly, but I would definitely buy a new, quality PSU now.

I can still RMA it luckily. I chose the store credit option, so I'll just use that and pay an extra like 30 bucks for a better psu, probably somehwere around the 700 watt mark. Do you have any recommendations? I'd probably get a be quiet one, something along the lines of this one unless people actively recommend something else. I don't really care about modular or non modular, I have enough space to cram the cables I don't need into the case backing

Not familiar with AMD graphics in the least.

Is there any chance you have inadvertently used a graphics programs setting on the steam executable that could be inducing this issue? Would sure be an easier resolution than RMA if all components are in fact working properly. But again I know nothing about AMD.

How would I check if I used a graphics program setting?

 

[nomdeplume]

Since this happens while playing games, I would probably be looking in the broad direction of the graphics card or PSU first (in no particular order).

How would I check if I used a graphics program setting?

I think the member quoted above you is on the right track with this being hardware.

Merely as check, my suggestion to someone who suggests they know very little was looking for BIOS settings, OS updates/graphics settings, and then any AMD GPU related driver or program settings that may not be correct. Reverting to default settings would be a good baseline since you appear unlikely to have intentionally made changes in any of the above. All of these contain powerful tools that could've been prone to an error or somehow changed for the worse.

From afar with no experience sorting out AMD systems. There was a STEAM only issue. This could mean STEAM has a program setting acting only on it's executable that is causing issues.

If you are capable there is no harm in taking a bright light and magnifier to rule out a piece of styrofoam or cardboard stuck in the PCIe slot. Or some other issue like a pinched or poorly terminated cable. We have no idea and can only make reasonable logical conclusions out of what you report.

 

[Splinterdog]

Ram is in slot A2 and B2, I ran memtest for 9 hours, it only did two passes in that time, but no errors came up. I've attached screenshots from zentimings.

BIOS Version is P5.70, running version P5.30 isn't an option for me, since the mobo only supports my CPU on version P5.40 (and I assume later, but it doesn't explicitly say later versions aswell, but it does say that if the BIOS is an older version, I'd need to update it)

I don't have another drive, I only have an 1tb NVME SSD which is my boot drive. I do have a 256gb usb, but I can't wipe that one, there's too much important stuff on there.


I can still RMA it luckily. I chose the store credit option, so I'll just use that and pay an extra like 30 bucks for a better psu, probably somehwere around the 700 watt mark. Do you have any recommendations? I'd probably get a be quiet one, something along the lines of this one unless people actively recommend something else. I don't really care about modular or non modular, I have enough space to cram the cables I don't need into the case backing


I can still RMA it luckily. I chose the store credit option, so I'll just use that and pay an extra like 30 bucks for a better psu, probably somehwere around the 700 watt mark. Do you have any recommendations? I'd probably get a be quiet one, something along the lines of this one unless people actively recommend something else. I don't really care about modular or non modular, I have enough space to cram the cables I don't need into the case backing

How would I check if I used a graphics program setting?

I don't know much about Be Quiet PSUs, but it is certified according to the page you quoted.
Or this Corsair.
I've had a Corsair RM series for years with no problems at all, but I would definitely change the PSU either way.

 

[A Computer Guy]

Ram is in slot A2 and B2, I ran memtest for 9 hours, it only did two passes in that time, but no errors came up. I've attached screenshots from zentimings.

BIOS Version is P5.70, running version P5.30 isn't an option for me, since the mobo only supports my CPU on version P5.40 (and I assume later, but it doesn't explicitly say later versions aswell, but it does say that if the BIOS is an older version, I'd need to update it)

I don't have another drive, I only have an 1tb NVME SSD which is my boot drive. I do have a 256gb usb, but I can't wipe that one, there's too much important stuff on there.

Ok so your UEFI/BIOS is ok and your ram is in the right slots thats good. Also per the screenshot you actually have revision 2.0 of that motherboard so that's not the same that I have after all. (I have the original version)

Like others have noted I think swapping out the power supply sounds like a good idea but you could try to change your SOC voltage to 1.1v in UEFI/BIOS and see if that helps or not as a quick troubleshooting method for Ryzen related issues. If changing the SOC voltage doesn't fix the issue be sure to put it back to AUTO.

Sometimes you just might have a RAM incompatibility issue and have to try a different kit.

 

[chopinanopolis]

Ok so your UEFI/BIOS is ok and your ram is in the right slots thats good. Also per the screenshot you actually have revision 2.0 of that motherboard so that's not the same that I have after all. (I have the original version)

Like others have noted I think swapping out the power supply sounds like a good idea but you could try to change your SOC voltage to 1.1v in UEFI/BIOS and see if that helps or not as a quick troubleshooting method for Ryzen related issues. If changing the SOC voltage doesn't fix the issue be sure to put it back to AUTO.

Sometimes you just might have a RAM incompatibility issue and have to try a different kit.

Changed the SOC voltage to 1.1 and it ran fine for two days, but it just crashed again. Guess I'll have to rma my ram

 

[A Computer Guy]

Changed the SOC voltage to 1.1 and it ran fine for two days, but it just crashed again. Guess I'll have to rma my ram

Was it the same kind of crash? Have you tried a new PSU yet?

 

[jsfitz54]

Have you tried a new PSU yet?

It's been said already, alot. Change the PSU. Something 750watts, GOLD rated, but sometimes the 850 is the same price as the 750w.
You don't have the equipment to test it properly.

Your game crashing will get worse over a 6 month period, when the PSU degrades it will cause crashes in Windows and other normal non stress applications.

 

[chopinanopolis]

Was it the same kind of crash? Have you tried a new PSU yet?

Yep, this is the new one that I bought. It's still crashing though

Was it the same kind of crash? Have you tried a new PSU yet?

Yep, this is the new one that I bought.

It's been said already, alot. Change the PSU. Something 750watts, GOLD rated, but sometimes the 850 is the same price as the 750w.
You don't have the equipment to test it properly.

Your game crashing will get worse over a 6 month period, when the PSU degrades it will cause crashes in Windows and other normal non stress applications.

Already did this is the new one

 

[A Computer Guy]

Yep, this is the new one that I bought. It's still crashing though


Yep, this is the new one that I bought.

Already did this is the new one

Well try some different ram (perhaps NOT Corsair) and see if that works.

In the mean time while you are waiting for new ram does your motherboard have any settings for LLC? (some do not especially lower tier boards)
If it does you can try setting your LLC to a low-mid range setting (3 or 4). ASRock implements this value from 1 to 5 with 1 being the highest.
The ASRock boards I have, that have LLC settings, default this value to 5 (lowest). You may find this setting with other RAM voltage controls.
You may be able to adjust your SOC and RAM LLC values to see if you get a bit more stability by giving it a small bump up from 5 to 4.