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Previously Throttling Issues Now, Random Crashes When Running Asus Gaming Laptop Without Battery.

Joined
Oct 9, 2024
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System Name ASUS TUF GAMING FX504GM_FX80GM
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2201 Mhz, 6 Core(s), 12 Logical Processor(s)
Motherboard FX504GM 1.0
Memory 16GB
Video Card(s) GPU 0: Intel(R) UHD 630 GPU 1: NVIDIA GeForce GTX 1060
Storage Micron_1100_MTFDDAV256TBN
Audio Device(s) Realtek High Definition Audio
Power Supply No battery only Charger: PA1151-11VA
Mouse Steel Sereies Sensei Ten
Software Windows 11 Home
Hello, I bought my laptop (specs in profile) used and refurbished, and had many issues with it since then. At the start, I had throttling issues which I got rid of via ThrottleStop. Last month it started to crash at random times when the battery was still connected, at one point the Laptop would not turn on anymore and I brought it to repair, where this was found:
"The notebook turns on again after a power circuit reset. But, the primary battery is bulging, which might have caused the power-circuit to go into fail-safe mode." Sadly, there was no warranty on the battery anymore so they advised me to use it without a battery since I did not use it much anyway and my laptop is connected to power whenever it is on.
Now it is running great, performance-wise when I play, but it frequently crashes. According to ThrottleStop it is not overheating, and it is not hot at all when touching it after a crash. The crashes are rather unpredictable, but I can recreate them in certain scenarios, after my last try to fix it I recreated it by turning on two YouTube videos and starting the LoL client, it crashed during the startup before, and it crashed during YouTube videos before. The first crash was on a YouTube video after gaming+streaming for 5+ hours, during which the laptop ran great. I mainly play LoL but it runs steadily during games, normally the crashes are while starting the client at the moment it would switch from the loading bar to the client, or in the browser(only YouTube so far). It also crashed during the game one time right at the start within the first minutes and one time after multiple hours at the end of a game. It always turns right back on but another crash is more likely faster. Yesterday it also crashed during Fifa 13, it crashed two times after playing for roughly 20 minutes.

I could write a bunch more stuff but I'm not sure what is useful and what isn't. I attached my ThrottleStop settings, as well as a log from a crash the crash occurred around 11:35 PM in FIFA 13 not even while playing a match but after 3 matches in the menu.
I tried many things to no avail, I changed battery settings, deleted the throttlestop.ini, which resulted in faster crashes if anything, I checked the drivers, etc. pretty much everything available with a simple google search.

Overall it is a great Laptop and more than sufficient for what I need if I can get it to run without problems, thus I'm happy about any help.
 

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I would buy a battery for it. Batteries don't only provide power storage, they also provide power stability.

 
Last edited:

eidairaman1

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Have you swapped bricks?

From what is written, it appears you may need the mainboard repaired
 
Joined
Oct 9, 2024
Messages
8 (0.11/day)
System Name ASUS TUF GAMING FX504GM_FX80GM
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2201 Mhz, 6 Core(s), 12 Logical Processor(s)
Motherboard FX504GM 1.0
Memory 16GB
Video Card(s) GPU 0: Intel(R) UHD 630 GPU 1: NVIDIA GeForce GTX 1060
Storage Micron_1100_MTFDDAV256TBN
Audio Device(s) Realtek High Definition Audio
Power Supply No battery only Charger: PA1151-11VA
Mouse Steel Sereies Sensei Ten
Software Windows 11 Home
I would buy a battery for it. Batteries don't only provide power storage, they also provide power stability.

Thanks for your reply, I want to be sure before I invest more into it, it also crashed when the previous battery was still connected, does that make a difference?

Have you swapped bricks?

From what is written, it appears you may need the mainboard repaired
Thank you for the reply, I'm not sure what you mean by bricks.
 
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eidairaman1

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Thanks for your reply, I want to be sure before I invest more into it, it also crashed when the previous battery was still connected, does that make a difference?


Thank you for the reply, I'm not sure what you mean by bricks.
Ok they are known as a brick (you can throw them like 1), wall wart.

See above
 
Joined
Oct 9, 2024
Messages
8 (0.11/day)
System Name ASUS TUF GAMING FX504GM_FX80GM
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2201 Mhz, 6 Core(s), 12 Logical Processor(s)
Motherboard FX504GM 1.0
Memory 16GB
Video Card(s) GPU 0: Intel(R) UHD 630 GPU 1: NVIDIA GeForce GTX 1060
Storage Micron_1100_MTFDDAV256TBN
Audio Device(s) Realtek High Definition Audio
Power Supply No battery only Charger: PA1151-11VA
Mouse Steel Sereies Sensei Ten
Software Windows 11 Home
Ok they are known as a brick (you can throw them like 1), wall wart.

See above
I see, I haven't tried any replacements for battery or brick. Sorry, I didn't reply for so long, I was demotivated after my technician told me its most likely a motherboard issue as well. Within the last week it completly stopped working, constant crashes no matter if I run something or don't. Is there anything left I could try or is acceptance my only remedy.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
42,583 (6.67/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
I see, I haven't tried any replacements for battery or brick. Sorry, I didn't reply for so long, I was demotivated after my technician told me its most likely a motherboard issue as well. Within the last week it completly stopped working, constant crashes no matter if I run something or don't. Is there anything left I could try or is acceptance my only remedy.
If it completely stopped, I would start fresh and make this a side project at some point
 
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