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PSA: Do not buy from gigantti.

suomi_torille

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Hey! There is list, why Gigantti is bad place for computers.

1. Gigantti tries to offer everything that you possibly could buy, even if you dont need it.
2. Gigantti doesnt sell pc parts. They only have prebuilts and laptops.
3. (This is problem in every finnish shop!) Trade in sucks. You cant sell "built from parts" pc at all. They also doesnt take components, but verkkokauppa suffers from same thing.

Elkjop in norway and elgiganten in sweden is same company.
 

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Hey! There is list, why Gigantti is bad place for computers.

1. Gigantti tries to offer everything that you possibly could buy, even if you dont need it.
2. Gigantti doesnt sell pc parts. They only have prebuilts and laptops.
3. (This is problem in every finnish shop!) Trade in sucks. You cant sell "built from parts" pc at all. They also doesnt take components, but verkkokauppa suffers from same thing.

Elkjop in norway and elgiganten in sweden is same company.

I ... really don't understand your point. Are they bad because they don't sell the stuff you want, and because they are selling stuff you don't want?

Anyway I generally like Elgiganten, for some stuff anyway. Sometimes they have really good deals and having a local store can be really helpful.

As for your first point what you're referring to is probably their marketplace stuff, but all of those items are clearly marked as such and it is clearly written how returns functions if you buy the marketplace.
 

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What I hate there is exactly that they're trying to sell me stuff which I don't need. When I visit there, I know exactly what I'm going to buy and nothing else.

Having headphones and not giving a shit works pretty well though.

I ... really don't understand your point. Are they bad because they don't sell the stuff you want, and because they are selling stuff you don't want?

Anyway I generally like Elgiganten, for some stuff anyway. Sometimes they have really good deals and having a local store can be really helpful.

As for your first point what you're referring to is probably their marketplace stuff, but all of those items are clearly marked as such and it is clearly written how returns functions if you buy the marketplace.
What OP means is that they come talk to you and tell that you need this and that (when you don't).
 
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Every country has their stores with their own big problems, mate. For example, here in Brazil, the largest hardware store, KaBuM!, was bought out by the country's largest department store chain - Magalu - and suddenly, their prices weren't the nicest and they adopted some pretty dodgy business practices. RMAs became difficult and highly scrutinized, availability of parts was no longer the best, amongst other things. Pichau, the largest "independent" computer store in the country, will happily sell you anything and then figure out how, what and when they'll ship it to you. Almost every single one of my purchases with them was heavily delayed. Need to buy from them scheduled in advance, and their RMA procedure is complete dogshit (I've had them hold me up for 2 weeks over legal maximum period, honestly I've had RMAs that took 100 days to process with these guys).

TerabyteShop's got less and less stock on relevant and interesting things every time I look. Patoloco's stock is extremely restricted and they generally cater to lower income market segments, so they rarely carry high-end GPUs and whenever they do, it's basic models. WAZ's prices are generally the highest in the country. Amazon.com.br is still largely stuck in the bookstore days of yore.

I tend to buy from Pichau whenever I can, mostly because they carry the fancy things I like. But just as I said before, their shipping times are horrid and if you need to RMA with them, you're screwed.

Generally, my take is this:

1. Is a shop reputable and trustworthy? If yes, proceed to step 3. If no, proceed to step 2
2. Is the product available from a marketplace with an escrow service? If yes, proceed to step 3, if no, there is no deal
3. Are purchasing conditions (price asked, shipping time, forms of payment accepted) favorable? If yes, we have a deal, if no, there is no deal

I will count as a negative websites that engage in deceitful or over the top marketing, but these tend to be relatively rare and generally, in conflict with point #1 (trustworthiness of a store).
 

SL2

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They're below average IMO.

1729191488234.png
 

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What OP means is that they come talk to you and tell that you need this and that (when you don't).

... I've never experienced that, apart from maybe "anything else" at the counter but that is fine. If anything that is the shop I go to if I actually want to know more because generally they're quite knowledgable. This is all local of course. Also I'm a bit curious as to what you mean *specifically*. Are they asking literally acosting you with cries of "HEY look at these COOL HEADPHONEs/Dishwashers/Coffe grinders/Keyboards/Batteries aren't they COOOOOOLLLLL buy them" or are they asking "So do you need anything else today?" (I know people who thinks this is the height of rudeness).
 

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I've been asked "How can I help you" three times within 10 minutes by the same person, when it was maybe 5 - 10 customers in there. Never happened at Mm, the german store, or anywhere else TBH.
 

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Comission, alot of places do this. Just say no thank you
What I hate there is exactly that they're trying to sell me stuff which I don't need. When I visit there, I know exactly what I'm going to buy and nothing else.

Having headphones and not giving a shit works pretty well though.


What OP means is that they come talk to you and tell that you need this and that (when you don't).
 
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I just get my stuff from jimms pc store, since buying like a ps5 from gigantti is just hurdling from counter to counter until someone finds the ps5 from the storage.
 
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SL2

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They're below average IMO.

At least they're consistent across countries lol.
1729197079106.png


Comission, alot of places do this. Just say no thank you
Of course, but that's not unheard of here. What stands out is that they treat you like an idiot. Like I said, this is the only place that have treated me this way, yet I bet there are a lot of places that have comission.
 
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Comission, alot of places do this. Just say no thank you
^^^This^^^

It is very common in a lot of places that sell big ticket items like appliances and big screen TVs. I say, take advantage of it. If there is a commission, that typically means there is wiggle room in the price. Negotiate a lower price. If they won't budge, say thanks and walk away.

And note this is company policy and those employees are just trying to feed and shelter their families. So don't take it out on the salespeople.
 

SL2

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I have a feeling this is starting to turn into a Macbook troubleshooting type of thread.

We're the problem, not gigantti. It's just that we don't understand this brand new concept of comission that just popped up in northern europe a few days ago lol. /s

I've just learned a word in finnish and I'm going to use it now. Huono!
 
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