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Interesting Problem 7700x + Aorus X670E PRO X = system freezes/lags RMA?

Joined
Jul 16, 2013
Messages
160 (0.04/day)
System Name 2022 PC / 2020 PC
Processor Ryzen7 7700X / Ryzen7 5800X
Motherboard GIGABYTE X670E AORUS PRO X
Cooling Rog Ryujinn II ARGB / Capellix H100i
Memory F5-6000J3636F16GX2-TZ5NR X2 / Trident z Royal 3200Mhz Cl14
Video Card(s) Zotac AMP Triniti RTX 4090 /EVGA FTW3 ULTRA 3080
Storage Kingston 2TB Fury Renegade / Aorus PCIE4 1TB
Display(s) S95B / S95C
Case anidees AI Crystal PC / Infiniti 2
Power Supply Thermaltake Toughpower GF 3 1000W / TT Toughpower GF1 ARGB 850w
Mouse Razer Basilisk V3
Keyboard Asus Animate ii/ Corsair KG100
Software windows 11 X2
Hi,

I have an interesting problem! MY Mobo (ROG X670E EXTREME) was destroyed and the shop gave me credit to get a new one. It was 40 days before the release of the X870E and i didn't want to wait so i got the X670E GIGABYTE PRO X!

after I got the machine from the shop with all updates i had an unpleasant surprise! the machine after booting up there was an image like this

View attachment anyone-know-whats-wrong-with-my-monitor-v0-pcy7ktnzp40b1.webp

***THIS IS NOT THE ACTUAL PICTURE BUT CLOSE TO WHAT I GET********

-i reseted the PC and i logged into windows normally
-next day i turned on the PC and while i go the windows LOGIN screen normaly the system appeared frozen. i put the log in credentials and with huge lag i logged into my PC but it was unresponsive. I unplugged the HDMI cable and the problem was solved.

this happens once per day more or less. If the HDMI plug/unplug doesn't work i just reset my PC!
I have tried this with 2 Graphic cards: RTX 4090 and RTX 4080 in HDMI 2.1 4k 144hz and the result is the same!

IS it a MOBO issue? IS it a memory issue?
what's going on?
I do not want to change MOBO again so i thought to ask you here the forum you are amazing people and always with the best suggestions!
 

Frick

Fishfaced Nincompoop
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Yeah how did the previous board die?

Also, can you take a picture of your own crash instead? Does the sound freeze as well?
 
Joined
Jul 16, 2013
Messages
160 (0.04/day)
System Name 2022 PC / 2020 PC
Processor Ryzen7 7700X / Ryzen7 5800X
Motherboard GIGABYTE X670E AORUS PRO X
Cooling Rog Ryujinn II ARGB / Capellix H100i
Memory F5-6000J3636F16GX2-TZ5NR X2 / Trident z Royal 3200Mhz Cl14
Video Card(s) Zotac AMP Triniti RTX 4090 /EVGA FTW3 ULTRA 3080
Storage Kingston 2TB Fury Renegade / Aorus PCIE4 1TB
Display(s) S95B / S95C
Case anidees AI Crystal PC / Infiniti 2
Power Supply Thermaltake Toughpower GF 3 1000W / TT Toughpower GF1 ARGB 850w
Mouse Razer Basilisk V3
Keyboard Asus Animate ii/ Corsair KG100
Software windows 11 X2
Here is a video of the problem! it is not a crash!

video!

It is same PSU! it has been checked for power issues!
The previous one died from a power surge but PSU is ok!
 
Joined
Mar 29, 2014
Messages
470 (0.12/day)
I would try a different hdmi cable, if that doesn't work you might want to try another PSU. I also would double check the PCIE power connector to the gpu, make sure nothing got hot. I assume you have tried updating drivers etc?
 
Joined
Jul 16, 2013
Messages
160 (0.04/day)
System Name 2022 PC / 2020 PC
Processor Ryzen7 7700X / Ryzen7 5800X
Motherboard GIGABYTE X670E AORUS PRO X
Cooling Rog Ryujinn II ARGB / Capellix H100i
Memory F5-6000J3636F16GX2-TZ5NR X2 / Trident z Royal 3200Mhz Cl14
Video Card(s) Zotac AMP Triniti RTX 4090 /EVGA FTW3 ULTRA 3080
Storage Kingston 2TB Fury Renegade / Aorus PCIE4 1TB
Display(s) S95B / S95C
Case anidees AI Crystal PC / Infiniti 2
Power Supply Thermaltake Toughpower GF 3 1000W / TT Toughpower GF1 ARGB 850w
Mouse Razer Basilisk V3
Keyboard Asus Animate ii/ Corsair KG100
Software windows 11 X2
I would try a different hdmi cable, if that doesn't work you might want to try another PSU. I also would double check the PCIE power connector to the gpu, make sure nothing got hot. I assume you have tried updating drivers etc?
there is nothing wrong with HDMI cable!
 
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Power Supply FSP Hydro TI 1000w
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Keyboard Lenovo SK-8825 (L)
Software Windows 10 Enterprise LTSC 21H2 / Windows 11 Enterprise LTSC 24H2 with multiple flavors of VM
Your previous motherboard died from a power surge? I would be very suspect of the power supply, and in fact, would test each part individually. How do you know the hdmi cable is good? very quick and easy to try a new one.
 
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