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Samsung monitor displays image when connected to certain devices but not others

juliocmenacho

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Feb 26, 2024
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Good morning everyone,

About 2 years ago, I bought the Samsung s24d332h monitor, and I had never had any issues with it. It always worked fine on my PC, which uses the integrated graphics from a 5600GT.

However, some time ago, I brought home my work laptop, which is a Dell equipped with Intel Iris graphics and an MX350 Nvidia card. The issue is that when I connect my monitor via HDMI, it doesn’t display any image at all. The monitor recognizes that there’s an HDMI connection, and the laptop also detects that a monitor is connected, but the image doesn’t appear—it just stays on a black screen.

Since I rarely bring the work laptop home, I didn’t care too much about this issue. The bigger problem now is that I recently bought a nvidia 3060 TI from a friend, and the same issue occurs when I connect the monitor directly to it.

A key detail: The laptop(work) connects normally to other monitors—I use it with another monitor at my workplace without any problems.

I know the graphics card is working and the PC boots up fine because when I connect the card directly to the TV at home it displays an image without any issues. The problem is only with this Samsung monitor I have in my room.

Interestingly, I tested an Nvidia 1050 graphics card on the PC recently, and the monitor displayed an image normally. It’s only with some specific graphics cards that the monitor refuses to display anything, staying on a black screen.

I’ve already tried several solutions from the internet, such as reinstalling the graphics card drivers, changing the TV’s refresh rate, testing different resolutions—I’ve tried multiple things, but nothing worked.

Has anyone faced something similar or knows how to help? I’m out of ideas at this point.

Thank you in advance for your attention.
 
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The bigger problem now is that I recently bought a nvidia 3060 TI from a friend, and the same issue occurs when I connect the monitor directly to it.
same HDMI cable each time?
 

juliocmenacho

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Joined
Feb 26, 2024
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9 (0.03/day)
Yes, I used the same cable to test both between the monitor and the PC, as well as between the TV and the PC.
I also tried using other HDMI cables to see if it could be some kind of loose connection, but there was no change.
 
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