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Problem with GPU

Saban

New Member
Joined
Feb 8, 2025
Messages
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Hello, I thank you in advance for reading the problem I have. To begin with, horizontal lines have appeared on the screen for some time now. Other times the screen just flickers, as if the connection stops working for a moment and then works again. I am 99% sure that it is my graphics card, which is why I only tried to enable the processor's graphics from the BIOS, but it returns to its default state, that is, automatically. I don't know if this is because the installed graphics drivers do not appear. Thank you for reading and I apologize if there is any missing information or if this is not well understood.
 
Joined
Jul 30, 2024
Messages
362 (1.87/day)
Location
Mitten State, USA
System Name Sim Racing PC/Dell XPS 15 7590
Processor AMD Ryzen 7 5800x/Intel Core i7-9750h
Motherboard ASUS TUF B450-Plus II/Dell Laptop MB
Cooling Arctic Freezer A35 CO/laptop cooling
Memory 2*8 GB G.Skill Ripjaws V DDR4-3200/2*8 GB Crucial DDR4-2666 SO-DIMM
Video Card(s) XFX SWFT309 RX 6700 XT/Laptop GTX 1650
Storage 1 TB Crucial 3400 PCIe Gen 4 SSD/Ediloca EN605 512 GB PCIe Gen 3 SSD
Display(s) 77" LG OLED TV (4K@120Hz)/15" Dell integrated panel (1080p@60Hz) and 30" Dell U3011 (1600p@60 Hz)
Case Cougar MX330-G Air / XPS 15 7590 chassis
Audio Device(s) Beyerdynamic DT 770 Pro via Yamaha HT receiver/Integrated speakers or Creative Pebble Plus
Power Supply EVGA 600 BA / Dell 130W laptop brick
Mouse Logitech K400+ / Cherry MW 4500
Keyboard Logitech K400+ / Dell L100 or integrated keyboard
VR HMD Meta Quest 2
Software Windows 11 Home/Ubuntu 24.04.1
Hello, I thank you in advance for reading the problem I have. To begin with, horizontal lines have appeared on the screen for some time now. Other times the screen just flickers, as if the connection stops working for a moment and then works again. I am 99% sure that it is my graphics card, which is why I only tried to enable the processor's graphics from the BIOS, but it returns to its default state, that is, automatically. I don't know if this is because the installed graphics drivers do not appear. Thank you for reading and I apologize if there is any missing information or if this is not well understood.
We'll need more information to help you out. Please download HWINFO and take a screenshot (PrtSc) of the summary window.
Also, provide the full specs of your computer if possible.
 

Saban

New Member
Joined
Feb 8, 2025
Messages
2 (2.00/day)
Hello, thanks for responding.
Here I leave you the screenshot of the program you asked me for. Regarding the characteristics of my PC, it doesn't have much more than what appears in the screenshot.
I5-7400
12 GB of RAM with 3 4 GB memories
GT 710
 

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Joined
Jul 30, 2024
Messages
362 (1.87/day)
Location
Mitten State, USA
System Name Sim Racing PC/Dell XPS 15 7590
Processor AMD Ryzen 7 5800x/Intel Core i7-9750h
Motherboard ASUS TUF B450-Plus II/Dell Laptop MB
Cooling Arctic Freezer A35 CO/laptop cooling
Memory 2*8 GB G.Skill Ripjaws V DDR4-3200/2*8 GB Crucial DDR4-2666 SO-DIMM
Video Card(s) XFX SWFT309 RX 6700 XT/Laptop GTX 1650
Storage 1 TB Crucial 3400 PCIe Gen 4 SSD/Ediloca EN605 512 GB PCIe Gen 3 SSD
Display(s) 77" LG OLED TV (4K@120Hz)/15" Dell integrated panel (1080p@60Hz) and 30" Dell U3011 (1600p@60 Hz)
Case Cougar MX330-G Air / XPS 15 7590 chassis
Audio Device(s) Beyerdynamic DT 770 Pro via Yamaha HT receiver/Integrated speakers or Creative Pebble Plus
Power Supply EVGA 600 BA / Dell 130W laptop brick
Mouse Logitech K400+ / Cherry MW 4500
Keyboard Logitech K400+ / Dell L100 or integrated keyboard
VR HMD Meta Quest 2
Software Windows 11 Home/Ubuntu 24.04.1
Try fully reinstalling your GPU drivers. Sometimes corrupted drivers can cause problems. Download this program:

Instructions:
  1. Unzip the file.
  2. Run the self-extracting program inside the unzipped folder.
  3. Locate the DDU executable inside the folder that the self-extracting utility created, but do not run it.
  4. Go to the Start menu, hold Shift and select Power, then Restart.
  5. Select Troubleshoot, then select Other options (don't remember what the exact name is but it IS NOT Reset this PC)
  6. Select Advanced Startup Options, then select Restart.
  7. When prompted, press F4 for Safe Mode.
  8. Log in and run the DDU executable you found earlier.
  9. Select GPU from the drop-down.
  10. Select Clean and Restart.
  11. Once the process finishes, your computer will automatically reboot. Once it does, download and install the latest NVIDIA drivers for your GPU: https://www.nvidia.com/en-us/drivers/details/228836/
 

eidairaman1

The Exiled Airman
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Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Run off the igp and see if your problems cease, what you describe it appears that 710 is going to die. 710 is nothing but a display adapter and already way older than the igp on the core i5 7400.

I suggest a RX 6400, RX 6500, RX 6600 as an upgrade. They are all brand new in box still.
 
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