Help with integrated gpu.

[PoisonRaven]

Hello everyone.

I have an old pc that I use only for play some old games but I had a problem with the GPU and I'm using the integrated now but I have a problem with it. The pc has an A6-7400K CPU with Radeon R5 that has a clock speed of 758Mhz but it's stuck at 350Mhz for me and I don't know why, is there any solution for that?.

Spoiler: HWInfo data.

Check how the clock is at 350 but it's supposed to be at 758.

Cheers and thanks.

 

[eidairaman1]

What OS?

 

[PoisonRaven]

What OS?

Hello, Windows 10 Pro.

 

[eidairaman1]

Hello, Windows 10 Pro.

Ok when you mention old games, what years are you writing about?

Typically with any OS Installation I will do the OS, network drivera nd updates, then Chipset driver, Sound driver and Video driver.

 

[PoisonRaven]

Ok when you mention old games, what years are you writing about?

Typically with any OS Installation I will do the OS, network drivera nd updates, then Chipset driver, Sound driver and Video driver.

I use the pc to play very old games like GTA VC/SA and games from that era and play a bit of CS 1.6/Source with some friends sometimes, for example I'm playing the original Deus Ex now and have an Xbox to play newer games.

All my drivers are updated so I can't understand why the clock is limited to 350.

 

[eidairaman1]

I use the pc to play very old games like GTA VC/SA and games from that era and play a bit of CS 1.6/Source with some friends sometimes, for example I'm playing the original Deus Ex now and have an Xbox to play newer games.

All my drivers are updated so I can't understand why the clock is limited to 350.

Deus Ex is from 1999, on a ATi Radeon 9700 pro it ran in hyper mode.

You need to consider that really old games are not putting enough of a demand on a gpu or apu to crank up the clock speeds.

Your Kaveri APU is 15 years newer than Deus Ex, 12 years newer than Grand Theft Auto Vice City, 11 years newer than Counterstrike 1.6, a Decade newer than Grand Theft Auto San Andreas and Counter Strike Source.

Crank the detail and resolutions up in the game and then enable detail levels in the GPU driver control panel.

Keep in mind your XBox used a Pentium 3 Class CPU and a Geforce FX5200 class igpu.

You might need to maybe set a game oc profile to crank the clock speeds up if possible as todays hardware even from 10 years ago now used variable clock speeds to try and keep power useage at a bare minimum as possible

 

[PoisonRaven]

Deus Ex is from 1999, on a ATi Radeon 9700 pro it ran in hyper mode.

You need to consider that really old games are not putting enough of a demand on a gpu or apu to crank up the clock speeds.

Your Kaveri APU is 15 years newer than Deus Ex, 12 years newer than Grand Theft Auto Vice City, 11 years newer than Counterstrike 1.6, a Decade newer than Grand Theft Auto San Andreas and Counter Strike Source.

Crank the detail and resolutions up in the game and then enable detail levels in the GPU driver control panel.

Keep in mind your XBox used a Pentium 3 Class CPU and a Geforce FX5200 class igpu.

You might need to maybe set a game oc profile to crank the clock speeds up if possible

Nothing works, even running some stress test and playing games like COD MW3 the clock speed still at 350.

 

[eidairaman1]

Nothing works, even running some stress test and playing games like COD MW3 the clock speed still at 350.

Reinstall your os

 

[PoisonRaven]

Reinstall your os

I think this is the problem, this is what I see in Aida64:

Seems like it's some kind of power save shitty feature that keeps the gpu in the third state, how can I disable it?.

 

[JWNoctis]

First thing, is there a performance problems at all other than the numbers? Is the gameplay not smooth in any of the games mentioned, even with the reduced clock? More GPU clock is unlikely to do anything useful, if the lower clock is sufficient.

 

[eidairaman1]

I think this is the problem, this is what I see in Aida64:

View attachment 384967
Seems like it's some kind of power save shitty feature that keeps the gpu in the third state, how can I disable it?.

Power properties in windows maybe

 

[PoisonRaven]

First thing, is there a performance problems at all other than the numbers? Is the gameplay not smooth in any of the games mentioned, even with the reduced clock? More GPU clock is unlikely to do anything useful, if the lower clock is sufficient.

I've been using a Geforce GT610 that is very similar to my integrated Radeon R5 but games had better performance with the 610 and I think that's because the clock speed difference. It seems to be due the ATI/AMD Powerplay setting but can't disable or change it. I tried everything but can make the clock to run at 758 it is just stuck at 350.

 

[LabRat 891]

If you have not already:
Download DDU, re-download fresh driver(s)
Reboot to Safe Mode
Clean out AMD drivers w/ DDU
(optional, but recc.) disconnect/disable NIC/WiFi
Reboot
Re-Install freshly downloaded drivers
Reboot
(reboot again if prompted by windows finding new HW)
Re-test clockstate switching

Also, are your temps okay?

Hello, Windows 10 Pro.

Problem probably started (silently) with Windows auto-updating the driver [guess]

I think this is the problem, this is what I see in Aida64:

View attachment 384967
Seems like it's some kind of power save shitty feature that keeps the gpu in the third state, how can I disable it?.

Make sure Windows' power plan is set to High/Maximum/Ultimate Performance.

If after driver reinstall, it's still not clocking correctly, you can disable powerplay a couple-few diff ways.
A. PowerPlay can be disabled w/ a regedit command

Disable ULPS and Powerplay

Brought this up in the 69XX review thread, but I have to ask here Is there -ANY- way to disable Power Play and Ultra Low Power Saving? You know...

forums.guru3d.com

B. That APU platform is new enough to be compatible with R.ID/AmernimeZone drivers, which actively ask if you want PowerPlay/ULPS disabled (and, provide some other fixes, etc.)

C. (If supported) Radeon Settings' 'Wattman', etc. might be able to modify the 'minimum' clockstate.

 

[PoisonRaven]

If you have not already:
Download DDU, re-download fresh driver(s)
Reboot to Safe Mode
Clean out AMD drivers w/ DDU
(optional, but recc.) disconnect/disable NIC/WiFi
Reboot
Re-Install freshly downloaded drivers
Reboot
(reboot again if prompted by windows finding new HW)
Re-test clockstate switching

Also, are your temps okay?


Problem probably started (silently) with Windows auto-updating the driver [guess]

Make sure Windows' power plan is set to High/Maximum/Ultimate Performance.

If after driver reinstall, it's still not clocking correctly, you can disable powerplay a couple-few diff ways.
A. PowerPlay can be disabled w/ a regedit command

Disable ULPS and Powerplay

Brought this up in the 69XX review thread, but I have to ask here Is there -ANY- way to disable Power Play and Ultra Low Power Saving? You know...

forums.guru3d.com

B. That APU platform is new enough to be compatible with R.ID/AmernimeZone drivers, which actively ask if you want PowerPlay/ULPS disabled (and, provide some other fixes, etc.)

C. (If supported) Radeon Settings' 'Wattman', etc. might be able to modify the 'minimum' clockstate.

Hello, I uninstalled the latest driver for the R5 (Adrenalin 22.6.1) and installed the last Catalyst driver (2015) and now the clock goes to 757 when I run a FurMark stress test for example, is it fine to keep using this driver or can I try to find a solution to use the Adrenalin?.

Thanks for your help.

 

[eidairaman1]

Hello, I uninstalled the latest driver for the R5 (Adrenalin 22.6.1) and installed the last Catalyst driver (2015) and now the clock goes to 757 when I run a FurMark stress test for example, is it fine to keep using this driver or can I try to find a solution to use the Adrenalin?.

Thanks for your help.

You might need to reinstall this driver but before you do get the chipset driver updated first.

https://www.amd.com/en/support/downloads/drivers.html/processors/a-series/a6-series-apu-for-desktops/a6-7400k-with-radeon-r5-series.html

Or use the driver from 2021...

https://www.amd.com/en/support/downloads/previous-drivers.html/processors/a-series/a6-series-apu-for-desktops/a6-7400k-with-radeon-r5-series.html

https://drivers.amd.com/drivers/radeon-software-adrenalin-2020-22.6.1-win10-win11-64bit-legacyasics-june23-2022-legacy.exe

On a note, to update your chipset driver you must go to the motherboard makers website and find your specific motherboard suppirt/downloads page

 

[PoisonRaven]

You might need to reinstall this driver but before you do get the chipset driver updated first.

https://www.amd.com/en/support/downloads/drivers.html/processors/a-series/a6-series-apu-for-desktops/a6-7400k-with-radeon-r5-series.html

Or use the driver from 2021...

https://www.amd.com/en/support/downloads/previous-drivers.html/processors/a-series/a6-series-apu-for-desktops/a6-7400k-with-radeon-r5-series.html

https://drivers.amd.com/drivers/radeon-software-adrenalin-2020-22.6.1-win10-win11-64bit-legacyasics-june23-2022-legacy.exe

On a note, to update your chipset driver you must go to the motherboard makers website and find your specific motherboard suppirt/downloads page

Hello, I updated all my drivers when I installed the OS almost one year ago included the chipset. This morning used DDU to remove all the AMD drivers and reinstalled the 22.6.1 and the clock is stuck at 350 again so I think there's something in those drivers that just block the powerplay but I can't find any setting for that.

As I said the clock went up to 758 with Catalyst installed but it's an old driver and I can't force things like AA in games for example.

 

[eidairaman1]

Hello, I updated all my drivers when I installed the OS almost one year ago included the chipset. This morning used DDU to remove all the AMD drivers and reinstalled the 22.6.1 and the clock is stuck at 350 again so I think there's something in those drivers that just block the powerplay but I can't find any setting for that.

As I said the clock went up to 758 with Catalyst installed but it's an old driver and I can't force things like AA in games for example.

Ok try the previous drivers link

 

[PoisonRaven]

Ok try the previous drivers link

Tried with 21.4.1 now and it's the same, the clock still locked. I'm pretty sure there's something with the Radeon Software that block it but I don't know what it is.

 

[eidairaman1]

Have you attempted a fresh OS?

 

[ShrimpBrime]

Hello, I uninstalled the latest driver for the R5 (Adrenalin 22.6.1) and installed the last Catalyst driver (2015) and now the clock goes to 757 when I run a FurMark stress test for example, is it fine to keep using this driver or can I try to find a solution to use the Adrenalin?.

Thanks for your help.

Yes, just run the legacy drivers. It'll be fine.

 

[PoisonRaven]

Have you attempted a fresh OS?

No because I don't wanna reinstall the OS and config all again but I'll do it if I can't find a solution (and I'd be very upset if that doesn't work ).

Yes, just run the legacy drivers. It'll be fine.

The problem is that I force AA in some games and I can't do that with Catalyst and I get an annoying notification saying that I have to install my GPU driver when I use it.

 

[eidairaman1]

Tried with 21.4.1 now and it's the same, the clock still locked. I'm pretty sure there's something with the Radeon Software that block it but I don't know what it is.

Yes, just run the legacy drivers. It'll be fine.

Adrenalin dates back to December 2017,

https://www.amd.com/en/support/downloads/previous-drivers.html/processors/a-series/a6-series-apu-for-desktops/a6-7400k-with-radeon-r5-series.html

Also a rx 6400 or 6500 would be a huge leap.

 

[PoisonRaven]

Adrenalin dates back to December 2017,

https://www.amd.com/en/support/downloads/previous-drivers.html/processors/a-series/a6-series-apu-for-desktops/a6-7400k-with-radeon-r5-series.html

Also a rx 6400 or 6500 would be a huge leap.

Tried now with 19.4.3 drivers from 2019 and still the same, this makes me hate AMD now, I'll never buy any AMD GPU .

I seriously don't know what to do.

 

[Shou Miko]

@PoisonRaven Have you tried running Furmark or the built in stress test in GPU-Z to see if clocks are still stock at 350MHz on the GPU?

Because old games and some games won't stress the gpu enough to real go out of a power stage, I seen this on my Lenovo ThinkCentre M720q with a i5-8500T playning GTA Vice City Stories (Running through some kind of emulator idk which one) sometimes it doesn't really stress the gpu enough to go to the max power stage but games like The Saboteur do.

I am on Windows 11 Pro by the way with this machine.

If you want you would try one of these custom driver from Radeon-ID: https://sourceforge.net/projects/radeon-id-distribution/files/

I use their 24.3.1 driver on my Sapphire Radeon RX 590 Special Edition and it runs great on Wolfenstein 2 The New Colossus no lag or anything I do anywhere from 70-90fps

What bios version on your motherboard are you running? Could it be a bios bug

I seen and experienced older/earlier bioses not having the correct options for igpu in the past such as forced active, allocated memory and such not sure if this could cause the igpu not too boost.

 

[PoisonRaven]

@Shou Miko Yes, I tried running Furmark and the clock still locked at 350 and my bios is updated to latest stable version.

Now I've installed Crimson 16.7.3 that is the oldest driver that AMD let you download for my APU and now it's working fine (the clock cap at 758 during stress test and games) but I don't know why I have such a crap performance. I swear I had better games performance with a single 4GB ram stick and my old GT610 (and it's a low profile version with limited clocks) than now using this iGPU and 16GB ram.