mV boost option greyed out/ CPU Cache isn't separated by P and E/Cinebench Crashing even with no undervolt

[MamaoJo]

MSI GF65
Core i7-10750H

Was attempting to follow the Ultimate Throttlestop Guide by Valour, unable to allow mV boost to be selectable, any ideas?

I did the Advanced BIOS stuff, both CFG and Overclock Lock Off, Overclocking enabled, disabled Core Isolation, Virtual Machine Platform, deleted the ini after closing TS and shutting down fully.

for the undervolting I just have CPU Cache instead of the 2 P and E, pretty sure it's because my cpu is old but would like to confirm.

 

[MamaoJo]

followed everything in the guide, Cinebench would shut my laptop off during multi core testing at -50mV so I tried no undervolt and it would still crash...any other way to check for stability?

 

[unclewebb]

the Ultimate ThrottleStop Guide by Valour

That is a great guide. It works well if you have a 14900HX or similar HX processor. You have a 10750H so you should not be following that guide.

A properly designed and functioning laptop should be able to run Cinebench R23 without it crashing or shutting itself off. If you cannot do that then there is something wrong with your laptop. It could just be poor design. The voltage regulators might not be adequate to fully power the CPU during a Cinebench stress test. They should be adequate but they might not be. It is possible that the voltage regulators are damaged.

There could be a problem with the CPU. As CPUs get older, they might need a little more voltage to run 100% stable. The 10750H is almost 5 years old. Try using ThrottleStop to slow your CPU down. See if you can find a speed where your CPU can complete a Cinebench R23 test. If you cannot complete Cinebench at any speed then it is possible that your memory is the problem.

Your CPU is reaching the 95°C thermal throttling temperature. That can cause instability. Poor cooling is a common problem for laptops that are designed to be thin and light. A new Intel CPU is designed to run at those sort of temperatures without crashing. Older CPUs might not be as stable at high temperatures. Have you ever cleaned out your laptop or replaced the thermal paste? Use Honeywell PTM 7950 for best results.

You should not be undervolting until you can find a way to make your computer run reliably.

 

[MamaoJo]

You have a 10750H so you should not be following that guide.

At first I followed the YouTube guide from the download folder a couple of months ago, worked just fine. Yesterday my temps suddenly went crazy, which made me think TS changed so I tried the new guide when looking online, turns out the newest Nvidia driver made my GPU 10-15C hotter which I suspect spread to the CPU somehow. I reverted the driver and the laptop is much cooler, not sure if that was affecting the Cinebench, will have to try later.

A properly designed and functioning laptop

MSI GF65 THIN 10SDR-458

Have you ever cleaned out your laptop or replaced the thermal paste? Use Honeywell PTM 7950 for best results.

It's been a year or so, will look into this.

You should not be undervolting until you can find a way to make your computer run reliably.

I usually cap the PL to 30W so it stays around 80C when gaming/heavy load.

 

[unclewebb]

the newest Nvidia driver made my GPU 10-15C hotter

There is always a reason when temperatures suddenly change. Good work finding out why things changed. The Nvidia GPU should not be active when running Cinebench but lots of computers have background tasks that break Optimus and keep the Nvidia GPU active all of the time. When I run Cinebench on my MSI laptop, ThrottleStop reports 0 for the Nvidia GPU temperature. This confirms that the Nvidia GPU is not active.

MSI Thin laptops with 10750H processors are known to get very hot when you try to use them at full speed and full power. Reducing the turbo power limits like you have done, is a good way to balance heat / power consumption and performance when gaming.

 

[MamaoJo]

MSI Thin laptops with 10750H processors

What would be the course of action for my laptop to utilize ThrottleStop properly?

1. Clean / replace paste
2. Delete ThrottleStop.ini file and Cinebench with defaults? If that doesn't work I would need to slow my CPU like you mentioned. Would this be with EPP/PL limits/both?
3. Any updated guides you would recommend for my CPU? The YT and ultrabook ones have versions that are a little old.

 

[unclewebb]

utilize ThrottleStop properly?

Reduce the CPU speed to see if you can get your laptop to complete Cinebench R23 without overheating or crashing. The FIVR turbo ratios are not locked so you can lower these to slow the CPU down.

There are no magic guides. Make adjustments and see if you are stable or not. Follow the advice I posted in my previous post.

It's been a year or so, will look into this.

Some thermal pastes like MX-4 might only last a week or two when used in a laptop before they need to be replaced. Hot spots and inconsistent temperatures from core to core can cause instability. I would put cleaning out your laptop and updating the thermal paste at the top of the things to do list. There is no point making a bunch of adjustments in ThrottleStop if the real problem is the thermal paste.