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PC shuts down and SSDs not seen

Joined
Mar 4, 2025
Messages
2 (2.00/day)
System Name Windows 11
Processor Intel Core i9-12900K 3.2 Ghz 16-core Processor
Motherboard Motherboard ASUSTeK COMPUTER INC. ROG STRIX Z790-H GAMING WIFI (LGA1700)
Cooling SAMA SM360 LCD 71.1 CFM Liquid Cooler
Memory 2 x 16gb G.Skill Trident Z5 DDR5 6000
Video Card(s) AMD Asrock RX 6650xt Challanger D
Storage 931GB Samsung SSD 990 PRO with Heatsink 1TB 500GB Samsung SSD 860 EVO 500GB
Display(s) Asrock Phantom PG27Q15R2A 27"
Case Montech Sky Two GX ATX
Audio Device(s) HYPERX
Power Supply EVGA SuperNova 850G XC Gold
Mouse ZIOULANG
Keyboard ZIOULANG
Okay this is what I have going on. Pc randomly shuts down in the middle of the of a game, boots into bios but no SSDs are found. I try booting it up a few 5 min after and straight to bios. I shut down the power supply it sits for a few days until I have time to mess with it. As you can imagine it boots up no problem. My son plays Ghosts of Tsushima for 12 hours strait no problem. Well in the last couple of days it has done it twice with two of them while I was gaming, and another time I stepped out the room for an hour or so with nothing but the home screen on and came back to it sitting in bios. Flipped the power supply off for a min and back working. So, my question here to anyone that could help. Do you think my power supply going out or do you think it's the mobo? The build is below, let me know y'all think.
unknown_2025.03.03-20.03.png
 
Joined
Jul 31, 2024
Messages
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Let'S assume this is your mainboard?


You are several bios versions behind. Do you have any motivation to not update the firmware?


save your settings and so on before updating the bios.
--

you did not specify which power supply you use.

E.g. I use an ENERMAX Revolution D.F. 750W power supply unit.

--

I dislike Samsung drives. first post I find with the same error mode
https://www.reddit.com/r/techsupport/comments/17pbshx

You may check the net for those issues. You may backup your data. You may update the firmware of the ssd
Many recommend Samsung and WD. I consider them Trash because of the firmware issue - mainboard issues I read from time to time (this is my personal opinion)

--

You may check if you have set any overclock in the windows amd gpu driver.
I managed some reboots with my radeon 7800XT because I had set some bad overclock values in teh windows 11 pro amd gpu driver gaming profile for one of my games.
I came to the conclusion to make per game profiles in the amd gpu driver. I only use the amd gpu driver for graphic card overclocking.
 
Last edited:

FreedomEclipse

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Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Seasonic Focus GX-850 80+ GOLD
Mouse Logitech G502 X
Keyboard Duckyshine Dead LED(s) III
Software Windows 11 Home
Benchmark Scores ლ(ಠ益ಠ)ლ
How regularly do you clean out the inside of the machine? It could be overheating that is causing issues. If you havent done so yet. Its definitely worth taking it to your backyard, giving it a good blast of some compressed air to shake the dust out and see what happens from there.

However, if the inside of your case is clean. It could a bad power supply, motherboard, graphics card or CPU thats on its way out. There is no telling which until parts are swapped out.

If you dont have any spare parts handy. Even an older graphics card to plug in and test. I would suggest taking your computer down to a repair shop to have it looked at if you dont have the knowledge or spare parts to diagnose the issue with.


(also please dont write a wall of text - It makes it really hard to read and understand)
 
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Storage Fanxiang S660 1TB, Fanxiang S500 Pro 1TB, BraveEagle 240GB SSD, 2TB Seagate HDD
Case Corsair 4000D White
Power Supply Corsair RM750x SHIFT
Let'S assume this is your mainboard?


You are several bios versions behind. Do you have any motivation to not update the firmware?


save your settings and so on before updating the bios.
--

you did not specify which power supply you use.

E.g. I use an ENERMAX Revolution D.F. 750W power supply unit.
List your full system specs (https://www.techpowerup.com/forums/account/specs) <<<<< click here and fill it out, including power supply, brand, make and model, your CPU/case cooling, drives etc, Windows version, BIOS revision is out of date as @_roman_ has stated, you should update it to the newest non-beta version, are you running your RAM using the XMP profile... really need more info to help you find out what's going on, also hwinfo logging sensors might help to see what's happening when your PC suddenly stops like this and what the cause might be, I know it seems like information overload though the more we know and can see the more it will help us help you my man!
 

Solaris17

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Benchmark Scores I dont have time for that.
Please do not post thread titles with little to no info.

I have modified it for you to the best I could manage given w/e the OP is about. Could barely read it.
 
Joined
Mar 4, 2025
Messages
2 (2.00/day)
System Name Windows 11
Processor Intel Core i9-12900K 3.2 Ghz 16-core Processor
Motherboard Motherboard ASUSTeK COMPUTER INC. ROG STRIX Z790-H GAMING WIFI (LGA1700)
Cooling SAMA SM360 LCD 71.1 CFM Liquid Cooler
Memory 2 x 16gb G.Skill Trident Z5 DDR5 6000
Video Card(s) AMD Asrock RX 6650xt Challanger D
Storage 931GB Samsung SSD 990 PRO with Heatsink 1TB 500GB Samsung SSD 860 EVO 500GB
Display(s) Asrock Phantom PG27Q15R2A 27"
Case Montech Sky Two GX ATX
Audio Device(s) HYPERX
Power Supply EVGA SuperNova 850G XC Gold
Mouse ZIOULANG
Keyboard ZIOULANG
Y
Let'S assume this is your mainboard?


You are several bios versions behind. Do you have any motivation to not update the firmware?


save your settings and so on before updating the bios.
--

you did not specify which power supply you use.

E.g. I use an ENERMAX Revolution D.F. 750W power supply unit.

--

I dislike Samsung drives. first post I find with the same error mode
https://www.reddit.com/r/techsupport/comments/17pbshx

You may check the net for those issues. You may backup your data. You may update the firmware of the ssd
Many recommend Samsung and WD. I consider them Trash because of the firmware issue - mainboard issues I read from time to time (this is my personal opinion)

--

You may check if you have set any overclock in the windows amd gpu driver.
I managed some reboots with my radeon 7800XT because I had set some bad overclock values in teh windows 11 pro amd gpu driver gaming profile for one of my games.
I came to the conclusion to make per game profiles in the amd gpu driver. I only use the amd gpu driver for graphic card overclocking.
Sorry thought the power supply was on the list This mostly all new to me. First build for my son and I for Christmas. So, the rig is only a couple months old. Only knowing so much and using a lot of youtube and forums.
Let'S assume this is your mainboard?


You are several bios versions behind. Do you have any motivation to not update the firmware?


save your settings and so on before updating the bios.
--

you did not specify which power supply you use.

E.g. I use an ENERMAX Revolution D.F. 750W power supply unit.

--

I dislike Samsung drives. first post I find with the same error mode
https://www.reddit.com/r/techsupport/comments/17pbshx

You may check the net for those issues. You may backup your data. You may update the firmware of the ssd
Many recommend Samsung and WD. I consider them Trash because of the firmware issue - mainboard issues I read from time to time (this is my personal opinion)

--

You may check if you have set any overclock in the windows amd gpu driver.
I managed some reboots with my radeon 7800XT because I had set some bad overclock values in teh windows 11 pro amd gpu driver gaming profile for one of my games.
I came to the conclusion to make per game profiles in the amd gpu driver. I only use the amd gpu driver for graphic card overclocking.
Yeah this is all kind new to me so I might be a little behind on getting everything updated. I First build I have done on my own. Pc was built on Christmas eve. Thats why I have come here for some help.
Let'S assume this is your mainboard?


You are several bios versions behind. Do you have any motivation to not update the firmware?


save your settings and so on before updating the bios.
--

you did not specify which power supply you use.

E.g. I use an ENERMAX Revolution D.F. 750W power supply unit.

--

I dislike Samsung drives. first post I find with the same error mode
https://www.reddit.com/r/techsupport/comments/17pbshx

You may check the net for those issues. You may backup your data. You may update the firmware of the ssd
Many recommend Samsung and WD. I consider them Trash because of the firmware issue - mainboard issues I read from time to time (this is my personal opinion)

--

You may check if you have set any overclock in the windows amd gpu driver.
I managed some reboots with my radeon 7800XT because I had set some bad overclock values in teh windows 11 pro amd gpu driver gaming profile for one of my games.
I came to the conclusion to make per game profiles in the amd gpu driver. I only use the amd gpu driver for graphic card overclocking.
Sorry this is all new to me for the most part. Fist time building one for my son and I only a few months old built on Christmas eve. Here is the full parts list from PcPartPicker should have just used that to begin with

Please do not post thread titles with little to no info.

I have modified it for you to the best I could manage given w/e the OP is about. Could barely read it.
Sorry man this all new to me

Please do not post thread titles with little to no info.

I have modified it for you to the best I could manage given w/e the OP is about. Could barely read it.
List your full system specs (https://www.techpowerup.com/forums/account/specs) <<<<< click here and fill it out, including power supply, brand, make and model, your CPU/case cooling, drives etc, Windows version, BIOS revision is out of date as @_roman_ has stated, you should update it to the newest non-beta version, are you running your RAM using the XMP profile... really need more info to help you find out what's going on, also hwinfo logging sensors might help to see what's happening when your PC suddenly stops like this and what the cause might be, I know it seems like information overload though the more we know and can see the more it will help us help you my man!

Sorry I thought you could so zoom in on the pics. Figured it would be quicker. I finished filling that out

List your full system specs (https://www.techpowerup.com/forums/account/specs) <<<<< click here and fill it out, including power supply, brand, make and model, your CPU/case cooling, drives etc, Windows version, BIOS revision is out of date as @_roman_ has stated, you should update it to the newest non-beta version, are you running your RAM using the XMP profile... really need more info to help you find out what's going on, also hwinfo logging sensors might help to see what's happening when your PC suddenly stops like this and what the cause might be, I know it seems like information overload though the more we know and can see the more it will help us help you my man!
I was using HWiNFO since it has crashed. I was in the middle of running a game until I heard the forums go off. And jumped off. I'm going to start with the bios I guess
 

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