Maxsun RX580 graphics card crashes

[ThommyR]

Hallo habe gestern einen Beitrag geschrieben, kann ihn aber nicht mehr finden bittet um Hilfe
Es geht um die besagte Grafikkarte AMD RX580 von Maxsun die bei Spielen wie Transport Fever 2 Abstürze verursacht !


-Hello, I wrote a post yesterday but can't find it anymore, please help
It's about the AMD RX580 graphics card from Maxsun which causes crashes in games like Transport Fever 2!

 

[the54thvoid]

@ThommyR - This is an English language forum. I google-translated your post, but any further posts will be deleted if they are not posted in English.

 

[ThommyR]

@ThommyR - Dies ist ein englischsprachiges Forum. Ich habe Ihren Beitrag mit Google übersetzt, aber alle weiteren Beiträge werden gelöscht, wenn sie nicht auf Englisch verfasst sind.

Okay

 

[ThommyR]

Hello, I have a problem with my Maxsun AMD RX 580. When playing Transport Fever 2, it crashes or freezes the entire system.

No problems with the PC system during normal use


RECOMMENDED:
Requires 64-bit processor and operating system
Operating system*: Windows 7, 8 or 10 (64-bit)
Processor: Intel i7-4770k or AMD Ryzen 5 1600
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 or AMD Radeon RX 580, 4 GB VRAM

 

[VuurVOS]

Hello, I have a problem with my Maxsun AMD RX 580. When playing Transport Fever 2, it crashes or freezes the entire system.

No problems with the PC system during normal use


RECOMMENDED:
Requires 64-bit processor and operating system
Operating system*: Windows 7, 8 or 10 (64-bit)
Processor: Intel i7-4770k or AMD Ryzen 5 1600
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 or AMD Radeon RX 580, 4 GB VRAM

Your RX580 2048SP isn't running at the correct clocks. Normally it should have a GPU clock of 1284MHz and memory clock of 1750MHz.

Can you make a picture of the whole backside of the card?

 

[eidairaman1]

Hello, I have a problem with my Maxsun AMD RX 580. When playing Transport Fever 2, it crashes or freezes the entire system.

No problems with the PC system during normal use


RECOMMENDED:
Requires 64-bit processor and operating system
Operating system*: Windows 7, 8 or 10 (64-bit)
Processor: Intel i7-4770k or AMD Ryzen 5 1600
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 or AMD Radeon RX 580, 4 GB VRAM

Please go back into gpu-z under the advanced tab and switch it to AMD Bios and get a screenshot from there please

 

[ThommyR]

Please go back into gpu-z under the advanced tab and switch it to AMD Bios and get a screenshot from there please

So I made both screenshots, hope it helps

 

[VuurVOS]

So I made both screenshots, hope it helps

This bios seems to be a beter match:

AMD RX 580 VBIOS

8 GB GDDR5, 1244 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Please make a backup of the bios with GPU-Z before flashing the new bios.
Below you find the mini flash guide of eidairaman1. Only use amdvbflash 2.93 and not newer!

For RX 500 Series (Polaris) and Older:

Get amdvbflash 2.93

https://www.techpowerup.com/download/ati-atiflash/

Then look for Version 4.68, underneath 4.68 you will see a link to show older version, click that and you should see version 2.93

Here is a fix to make 2.93 work in Windows 10 and 11, Get the zip for version 5.0.567, extract it, then find the AMDVBDriverInstaller, execute the file and follow prompts, then restart the computer, that should help with bypassing Win8 Security feature prompt, if you get that prompt hit ok. Once done flashing run the file again to uninstall it for safety reasons

Follow these steps carefully:

1. Open your "C:" drive in Windows, create a new folder, call it atiflash.

2. Extract the contents of atiflash_293.zip to the "C:\atiflash" folder

3. Find the bios file you downloaded and rename the bios file to 5 digits with .rom on end Example RX 580, change file to rx580.rom (r****.rom)

4. Move r****.rom to the "C:\atiflash" folder

5. Open the start menu, type cmd, when cmd.exe appears right click it and hit "Run as administrator"

6. At the command prompt type in cd\ and press enter until only C:\> is on the screen.

7. Type in cd/atiflash and press enter, you should see C:\atiflash>

8. Type in amdvbflash.exe -i to identify the gpu you want to flash with a 0, 1, or 2)

9. At the C:\atiflash> prompt type in
amdvbflash.exe -unlockrom 0
(there is a space between the e and -unlockrom and 0)(0 is the number zero)
press enter and you will be prompted that the "ROM Unlocked" (or 1, 2)

10. At the C:\atiflash> prompt type in
amdvbflash.exe -f -p 0 r****.rom
(there is a space between the .exe and -f, and a space between -f and -p and 0).
(Or 1, 2)

Press Enter

Follow directions on screen and if flash is successful exit the command prompt and restart, windows should show up on screen.

 

[ThommyR]

These should be the specifications of the graphics card
purchased from Amazon

https://www.amazon.de/dp/B0CMC8NWMV?ref=ppx_yo2ov_dt_b_fed_asin_title

 

[eidairaman1]

These should be the specifications of the graphics card
purchased from Amazon

https://www.amazon.de/dp/B0CMC8NWMV?ref=ppx_yo2ov_dt_b_fed_asin_title

The board part number D00033, the ram micron hf, and the 215- Part number on the GPU die metal frame are what determines your particular card, 1002 6FDF 1002 0B31 is a chinese market Only AMD 570 rebadged as a 580 2048SP. I don't care about the ad on amazon.

Gaming cards are anywhere between 1244-1286 on gpu die and 1750 on the ram.

Compute/mining are 1206/1500.

 

[lagginswag]

Seems like 1206/1500 mhz is correct then according to the amazon link. Maxsun is legit/chinese brand, the card is just a gimped 570 in disguise.

This is gunna be kinda outta left field a bit but... if the game you're trying to run needs AVX2 instructions sets... the amd a8/10 series didn't have them neither did FX cpu's... Intel 4th gen Haswell and AMD's first gen Ryzen have AVX2 (noticed this discrepancy because u listed the system requirements). Years ago u could run pretty much any game on a lower cpu and it'd just be worse performance, but these days u need things like sse4.1/4.2/AVX2 to even get modern games or emulators to run/not crash randomly.

If u have a friend/ family member etc with a newer system just to test the GPU, i'd give that a try. Could always reflash the bios ofc like you're trying to do but thats kind of worst case scenario and it might not fix a thing.

 

[eidairaman1]

Seems like 1206/1500 mhz is correct then according to the amazon link. Maxsun is legit/chinese brand, the card is just a gimped 570 in disguise.

This is gunna be kinda outta left field a bit but... if the game you're trying to run needs AVX2 instructions sets... the amd a8/10 series didn't have them neither did FX cpu's... Intel 4th gen Haswell and AMD's first gen Ryzen have AVX2 (noticed this discrepancy because u listed the system requirements). Years ago u could run pretty much any game on a lower cpu and it'd just be worse performance, but these days u need things like sse4.1/4.2/AVX2 to even get modern games or emulators to run/not crash randomly.

If u have a friend/ family member etc with a newer system just to test the GPU, i'd give that a try. Could always reflash the bios ofc like you're trying to do but thats kind of worst case scenario and it might not fix a thing.

Incorrect, here from the games faq...

FAQ | Transport Fever 2 | Official Website

The classic transport simulation genre has a new gold standard with Transport Fever 2. Discover a whole new world by navigating transport routes through land, water and air. May progress and prosperity find their way!

www.transportfever2.com

 

[lagginswag]

Well... damn, worth a shot lol

 

[eidairaman1]

Well... damn, worth a shot lol

1206/1500, 1206 is going back to the RX470/480 days, 1500 is a reflag for gamers, typically the clocks are lowered but the timings are pushed extremely too hard, aka mining.
A typical RX 570 runs between 1244-1286 core and 1750 on the Ram, same for the 2048 SP 580.

If anything I would be replacing thermal paste and pads with good pads from Honeywell PTM 9750, Thermalright Helios/V2, or ThermalGrizzly Kryosheet. Or return the card because even on amazon there are scammers.

 

[lagginswag]

1206/1500, 1206 is going back to the RX470/480 days, 1500 is a reflag for gamers, typically the clocks are lowered but the timings are pushed extremely too hard, aka mining.
A typical RX 570 runs between 1244-1286 core and 1750 on the Ram, same for the 2048 SP 580.

If anything I would be replacing thermal paste and pads with good pads from Honeywell PTM 9750, Thermalright Helios/V2, or ThermalGrizzly Kryosheet. Or return the card because even on amazon there are scammers.

Yea PTM 7950 has been a blessing for my systems. The 5700 XT was hitting hotspots max temps due to pump out or whatever and its been fine since i swapped to the pads. Probably gonna put it on my PS3 super slim eventually as well. Good stuff!

 

[ThommyR]

So yesterday I flashed the BIOS of the graphics card, until after restarting the PC everything worked fine. Now I have the problem that I no longer receive a signal via HDMI to my Smart TV

Natürlich habe ich das alte BIOS mit GPU-Z gesichert


update, was able to flash the old one back with an error!

 

[VuurVOS]

So yesterday I flashed the BIOS of the graphics card, until after restarting the PC everything worked fine. Now I have the problem that I no longer receive a signal via HDMI to my Smart TV

Natürlich habe ich das alte BIOS mit GPU-Z gesichert


update, was able to flash the old one back with an error!

Please share the error message

 

[ThommyR]

Please share the error message

Unfortunately I didn't make a note of it. Is the error message from AMDVBFlash automatically written to a file? If so, where can I find it?

 

[VuurVOS]

Unfortunately I didn't make a note of it. Is the error message from AMDVBFlash automatically written to a file? If so, where can I find it?

No, it doesnt log into a file. Rerun the command and share the output.