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MSI had paused shipments of its RTX 3090 SUPRIM X and RTX 3080 SUPRIM X graphics cards on suspicion of a quality issue with their cards. Earlier today, a Reddit post by someone who was in queue with a retailer to purchase an RTX 3080 SUPRIM X graphics card was allegedly informed by the retailer that the manufacturer has recalled all inventory of SUPRIM X graphics cards from retailers. We recently reviewed the RTX 3080 SUPRIM X, and reached out to our contacts at MSI to confirm the story, and learned a few new facts. For starters, retailers do not have inventory of the RTX 3080 SUPRIM X or RTX 3090 SUPRIM X as of this writing. Rather, MSI halted shipment of the cards' inventories to retailers to check for a quality issue with the cards. It is now convinced that the cards are fit for shipping, and will resume shippint to retailers.
An MSI product manager we spoke with, had this statement:
MSI also stressed that the SUPRIM series cards reviewed by the press, or any inventory already in the market, isn't affected by the issue, and that this is just a case of halting shipments on the suspicion of a quality issue. The SUPRIM line of graphics cards represent MSI's new flagship custom-design line, and the company wants to be doubly sure they're shipping the highest quality cards.
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An MSI product manager we spoke with, had this statement:
In order to ensure the best quality of our new SUPRIM flagship series and to offer you the best Gaming experience, we decided to hold back the shipment for a last minute check. Now we are sure that the quality of our product is optimal and the shipments will recommence.
MSI also stressed that the SUPRIM series cards reviewed by the press, or any inventory already in the market, isn't affected by the issue, and that this is just a case of halting shipments on the suspicion of a quality issue. The SUPRIM line of graphics cards represent MSI's new flagship custom-design line, and the company wants to be doubly sure they're shipping the highest quality cards.
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View at TechPowerUp Main Site