370x only supports up to 3800x -NO 3900x support

[lexluthermiester]

Ahem;

And;

 

[purecain]

could be a bullshitter, I dont think he tried it on the c6h... ive commented we'll see what he says.

 

[biffzinker]

could be a bullshitter, I dont think he tried it on the c6h... ive commented we'll see what he says.

Definitely was benched in the Asrock X370 Killer SLI/AC. The CPU support list shows the 3900X supported for the Asrock.

ASRock > X370 Killer SLI/ac

ATX; ASRock Super Alloy; Supports AMD Socket AM4 A-Series APUs (Bristol Ridge) and Ryzen Series CPUs (Summit Ridge & Raven Ridge); Supports DDR4 2933+ (OC) (Ryzen CPU) / 2400 (A-series APU); 2 PCIe 3.0 x16, 4 PCIe 2.0 x1; NVIDIA Quad SLI™, AMD Quad CrossFireX™; Graphics Output: HDMI; 7.1 CH HD...

www.asrock.com

ASUS Crosshair VI Hero CPU support list stops right at the 3800X.

 

[purecain]

right he posted back and i'll give him his dues, it sounds legit.


Tech Savvy Buyer13 hours ago
I used the latest bios on Asus website. I would get the c5 error when overclocking. Keep everything on stock. Only thing u can mess with is the ram speed. If you don't post then press the clear cmos button on the back of the board til the motherboard lights die, do this after you've powered off though obviously. Once you release the button the rgb will turn back on and you should be able to post.

I already did try this but i'll give it another bash tomorrow... I doubt i'll have any success though.

 

[Targonis]

I go in to check the supported CPU list for the Crosshair VI Hero, and no sign of the 3900X, but the Crosshair VI Hero WiFi has the 3900X listed. It shows 7002 as the first BIOS version to support it(along with the others).

 

[Vayra86]

I dont think that is a chipset blockware, garboware or anything related to that, many reviews tested a 3900x on b350 and it worked without any problems. Why a x370 would not work with a 3900x? only thing i think of is asus blocking it.

Remind me to never buy an asus motherboard. I see no reason why asus would do such bs other than greedy.

Dude they even sell non-OC Strix GPUs, go figure. ROG - raping of gamers

Asus is readily avoided over here, unless its really cheap.

 

[Metroid]

Dude they even sell non-OC Strix GPUs, go figure. ROG - raping of gamers

Asus is readily avoided over here, unless its really cheap.

What that has anything to do with this?

They will likely blame poor vrm heatsink or something else. Well x470 chipset costs more and to make it more attractive they cheap out on other crucial things and this probably is a good example why this motherboard has no support for the 3900x.

I mean for the wifi version to support it and it looks like identical product besides that by the looks, i guess deep inside it is not the same, the wifi must have a better vrm to withstand the heat. Motherboards can look the same, however that does not mean they use the same material, capacitors, components and so on. A good example would be a ferrari and a fake ferrari hehe, they just look the same on the outside ehhe but they are not the same on the inside hehe

The same thing can be said about the b450 tuf asus that has a partial pcie4 support and the exactly same looking x470 does not. In future I guess in online stores over the internet will have a way to see everything what is inside the motherboard, components wise and see differences about other similar looking products. So the manufactures would not keep deceiving people and getting away with it.

What is the point of a x470 board that has poor components than a b450 board? Now we know why some x470 are priced the same as b450 boards. Even top end boards like this one.

 

[Vayra86]

What that has anything to do with this?

They will likely blame poor vrm heatsink or something else. Well x470 chipset costs more and to make it more attractive they cheap out on other crucial things an dthis probably is a good example why this motherboard has no support for the 3900x.

Its another example of Asus being the expert at creating artificial barriers.

 

[Vario]

Its another example of Asus being the expert at creating artificial barriers.

ASRock is the way to go these days.

 

[ratirt]

ASRock is the way to go these days.

Oh yeah. I remember the days when ASRock for me was always considered crap. Suddenly, I've been replacing my pc with a new one and ended up with 3770k and ASRock Z77 board. It runs till this day and it's really great with nice features. I've changed my mine and since that time I can recommend and ASRock board. Well that also depends on the model and what you wanna do with it but a board with ASRock stamp on it is pretty decent. Not to mention the company has grown bigger and now they are releasing graphics cards so it does tell something

Besides when I were to buy 2700x last year I'd been struggling with 2 choices. MSI or ASRock. Ended up with MSI since I wanted to change something but the x470 ASRock boards are great and so will x570 be for sure.

 

[isanvicente]

I should of checked the bios support page before choosing the CPU, I just took it for granted that a high end cpu would work on a high end class of motherboard.

Ive had one of those days, where you feel like a non paid beta tester. wasn't much fun and I dont recommend it. try using a crosshair VII version. the crosshair VI wont work with any of the last few bios using the 3900x.

Id like to think I had the screws on the cooler too tight or something else which effected compatibility but I'm afraid everything was set up correctly.

I almost couldn't get the 2700x working again, turns out too much pressure on the board from the HSF gives you memory problems, namely the d9 error... I had a fun hour working that out. everything is back working again now.... I really dont want to have to buy another motherboard. not at their current prices. I dont think i'll have much choice though... hopefully amd lowers the price of their boards...

AMD Ryzen 7 3700X, 3800X and Ryzen 9 3900X

www.overclock.net

there are people using 3900X and Asus rog crossain hero VI, with bios 7106 , they also say that this bios only keyboard is compatible no mouse, there is another bios 7201 (beta) that has mouse issue solved , i have an 3900x waiting to install in my crossair VI but i am waiting for new bios update , but actually it looks that it works , so no problem. Just navigate in those forum i posted above and you will see that there are sevaral people with 3900x working in the mobo

I should of checked the bios support page before choosing the CPU, I just took it for granted that a high end cpu would work on a high end class of motherboard.

Ive had one of those days, where you feel like a non paid beta tester. wasn't much fun and I dont recommend it. try using a crosshair VII version. the crosshair VI wont work with any of the last few bios using the 3900x.

Id like to think I had the screws on the cooler too tight or something else which effected compatibility but I'm afraid everything was set up correctly.

I almost couldn't get the 2700x working again, turns out too much pressure on the board from the HSF gives you memory problems, namely the d9 error... I had a fun hour working that out. everything is back working again now.... I really dont want to have to buy another motherboard. not at their current prices. I dont think i'll have much choice though... hopefully amd lowers the price of their boards...

ROG CROSSHAIR VI HERO CPU Compatibles | Placas base | ASUS España

Placa base gaming ATX AMD X370 con Aura Sync RGB LED, M.2, USB3 .1 frontal y conectores Tipo A/C

www.asus.com

now it is suported officially

 

[Targonis]

As a bit of an update, I've been digging around a fair bit(still haven't tried to install my 3900X due to time and work getting in the way). What many seem to not understand is that AGESA is what defines the CPU support, and the "officially supported list" is just due to the motherboard maker QA process for what the company will officially support. From this, AGESA 1.0.0.2, which is what Asus has on all X370, X470, B350, and B450 motherboards right now will allow and have the same problems with the processors. The latest is 1.0.0.3ab, which Asus has only put out on the X570 boards at this point. The reason you see Asus X470 and B450 boards having the same problems seen with the X370 and B350 is because the AGESA is the same 1.0.0.2. Other brands have 1.0.0.3 at least, even if not ab in all cases, so they are doing better.

Now, it also seems(can't be sure) that Asus is doing this because in some cases, the Crosshair VI Hero(the VII Hero as well) does have somewhat working PCI Express 4.0 support working, and 1.0.0.3ab takes that away, since AMD doesn't officially support it on older chipsets and doesn't want to mislead the public. There have been problems with the Radeon 5700XT on the Crosshair VI and VII Hero due to the latest BIOS versions turning PCI Express 4.0 on, even when it isn't working properly.

The Crosshair VI Hero Wireless version does have the 3900X on the supported processor list, even while the regular version does not, just to show you how that works....same motherboard plus a WiFi card, same overall BIOS version(7106 and 7201)...it's just the QA system at Asus validating the processors. 7201 fixes the keyboard/mouse issues that some have in the BIOS screen btw but is otherwise the same, same AGESA, etc.

 

[the54thvoid]

@purecain - have tried the new bios yet? Interested to hear if it works. I might get a 3900x if it does, instead of the 3800x.

 

[Bill_Bright]

...the "officially supported list" is just due to the motherboard maker QA process for what the company will officially support.

Not really. It is not really a QA (assuming you mean quality assurance) process. It is a "compatibility" assurance process. The QVLs consist of CPUs the board maker has tested and verified works with that specific board. It is not about what they "will" officially support. It is about what the board "can" support. It is more the difference between "in-theory" (what should happen) and "real-world" (what really happens out in the field). In theory and real world don't always jive, even though they should.

If theory and real world did always jive, motherboard makers surely would not waste their time and considerable amounts of money to create and maintain CPU QVLs for each of their boards.

What many seem to not understand is that AGESA is what defines the CPU support

??? Have you read the AGESA? As noted via that link, it was intended to replace the BIOS but that didn't happen. It is meant to facilitate whole AMD "platform" communications and functionality - not just CPU support. In fact, CPU support is but a small function of the firmware.

 

[NoJuan999]

Have you tried the 7106 BIOS version yet ?
If tha tdoesn't work, you will just need to wait until ASUS gets the bugs worked out of the BIOS.
And don't feel too bad people are having issues with Every BIOS on Every motherboard that supposedly supports the new 3xxx CPU's so far.
The board manufacturers just need time to get the bugs worked out of the new BIOS versions and hopefully that will happen sooner rather than later.

And that is exactly why I won't bother upgrading to a 3700x until sometime next year.

 

[purecain]

the 7106 version doesnt work. its worse than the previous bios. no support for 3900x on x370 ch6...

like I state in the other post. ive had to jump ship. ive reluctantly spent £400 on a crosshair VIII Hero. I have to admit, its a nice board...

(unboxing pics and thread to come)

 

[Assimilator]

the 7106 version doesnt work. its worse than the previous bios. no support for 3900x on x370 ch6...

like I state in the other post. ive had to jump ship. ive reluctantly spent £400 on a crosshair VIII Hero. I have to admit, its a nice board...

(unboxing pics and thread to come)

So instead of waiting a couple of weeks for an updated BIOS, or contacting Asus for support, or following the advice that told you to use a newer beta BIOS that works... you decided to buy an entire new motherboard. Genius.

Considering that beta 7106 is supposed to add the support, but you couldn't get it working, I'm 99% certain that either your new CPU is faulty or you failed to configure the memory correctly.

I just wish I had as much disposable income as you do, so that I too could fix nonexistent problems with unnecessary purchases.

 

[the54thvoid]

the 7106 version doesnt work. its worse than the previous bios. no support for 3900x on x370 ch6...

like I state in the other post. ive had to jump ship. ive reluctantly spent £400 on a crosshair VIII Hero. I have to admit, its a nice board...

(unboxing pics and thread to come)

I don't get it; you tried this one?

It looks like something else is wrong. Like @Assimilator says.

 

[eidairaman1]

Bios 7002 was I believe pulled due to not being fully ready. I will see if there might be a beta or what, Jayztwocents had the bios iirc.

More info here

Crosshair VI Hero: UEFI build update thread

Directly from Elmor: Beta BIOS 3008 for C6H/C6HWIFI/C6E: AGESA 1.0.7.1, temperature offset fixed after S3 resume, GPU Post function fixed, 0d with some GPUs fixed http://www.mediafire.com/file/f95motjmh211e7h/CROSSHAIR-VI-HERO-ASUS-3008.zip...

rog.asus.com

@purecain, if you still have the board check your messages

 

[purecain]

So instead of waiting a couple of weeks for an updated BIOS, or contacting Asus for support, or following the advice that told you to use a newer beta BIOS that works... you decided to buy an entire new motherboard. Genius.

Considering that beta 7106 is supposed to add the support, but you couldn't get it working, I'm 99% certain that either your new CPU is faulty or you failed to configure the memory correctly.

I just wish I had as much disposable income as you do, so that I too could fix nonexistent problems with unnecessary purchases.

I tried every bios available and I only have so much time to invest in this. I had the money and wanted this done with. im glad I upgraded it was almost worth the money for the performance uplift.

I really tried to wait, unfortunately I was one of the first to recieve a chip and I felt I could be waiting weeks and even then, the bios wont be right. so I thought id get the hero if I could get it at a decent price. I wasn't happy with myself though and ive got a bit of buyers remorse... I dont need you to point out the obvious though... btw I spent 4days trying everything to get it going and on the fifth day, I slept...lol

 

[EarthDog]

im glad I upgraded it was almost worth the money for the performance uplift.

from a motherboard?

 

[purecain]

from a motherboard?

from the 3900x buddy!

 

[moproblems99]

I tried every bios available and I only have so much time to invest in this. I had the money and wanted this done with. im glad I upgraded it was almost worth the money for the performance uplift.

I really tried to wait, unfortunately I was one of the first to recieve a chip and I felt I could be waiting weeks and even then, the bios wont be right. so I thought id get the hero if I could get it at a decent price. I wasn't happy with myself though and ive got a bit of buyers remorse... I dont need you to point out the obvious though... btw I spent 4days trying everything to get it going and on the fifth day, I slept...lol

I'm really surprised you stuck with Asus after all this. Glad you got it working though.

 

[purecain]

im too used to the bios and amd…. it would of been too much agro switching to msi but next time i'll be choosing another side.... im glad this is running ok. not like the 1800x on the ch6...

I wasn't expecting such an easy ride...

 

[FurionBG]

3900x is on the support list for CH6 Hero as of bios 7201.

Waiting for my 3900x to arrive in next 3 days and will share results, hope go get it up and running.