• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

6900XT Clock bug

F

fec32a4de

Joined
Oct 2, 2011
Messages
89 (0.02/day)
System Specs
System Name Custom build
Processor AMD Ryzen 7 5800X
Motherboard ASrock B550M
Cooling Wraith Max
Memory DDR4 4000 16x2GB
Video Card(s) RX 6900 XT
Storage Sabrent Rocket 4.0 500GB
Display(s) ASUS VG236H 120Hz
Case N/A
Audio Device(s) Onboard
Power Supply Thermaltake 850W
Mouse Generic
Keyboard Generic
Software Win 10 x64

Installing and re-installing the drivers doesn't help. I tried messing with resizable BAR, and everything else

The sensors tab got reduced too:

5800X, 16GB DDR4 4000 2x8GB, Win 10 64bit, 512GB SSD

Didn't change anything, just got this instead of the usual readout info sdfsf.gifdfdfgg.gif
 
3

3x0

Joined
Oct 6, 2022
Messages
917 (1.45/day)
System Specs
Processor AMD Ryzen 7 5800X3D
Motherboard MSI MPG B550I Gaming Edge Wi-Fi ITX
Cooling Scythe Fuma 2 rev. B Noctua NF-A12x25 Edition
Memory 2x16GiB G.Skill TridentZ DDR4 3200Mb/s CL14 F4-3200C14D-32GTZKW
Video Card(s) PowerColor Radeon RX7800 XT Hellhound 16GiB
Storage Western Digital Black SN850 WDS100T1X0E-00AFY0 1TiB, Western Digital Blue 3D WDS200T2B0A 2TiB
Display(s) Dell G2724D 27" IPS 1440P 165Hz, ASUS VG259QM 25” IPS 1080P 240Hz
Case Cooler Master NR200P ITX
Audio Device(s) Altec Lansing 220, HyperX Cloud II
Power Supply Corsair SF750 Platinum 750W SFX
Mouse Lamzu Atlantis Mini Wireless
Keyboard HyperX Alloy Origins Aqua
Are benchmark results OK?
 
W1zzard

W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
27,203 (3.70/day)
System Specs
Processor Ryzen 7 5700X
Memory 48 GB
Video Card(s) RTX 4080
Storage 2x HDD RAID 1, 3x M.2 NVMe
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
1) Uninstall the device in Device Manager, check the "delete driver" checkbox.
2) Right click the Device Manager root node, "Scan for new devices", delete the new card entry and its driver, like in step 1
3) Repeat until you get the Basic VGA driver
4) Install AMD drivers from their installer

Hope that makes sense. Please let me know if this works
 
F

fec32a4de

Joined
Oct 2, 2011
Messages
89 (0.02/day)
System Specs
System Name Custom build
Processor AMD Ryzen 7 5800X
Motherboard ASrock B550M
Cooling Wraith Max
Memory DDR4 4000 16x2GB
Video Card(s) RX 6900 XT
Storage Sabrent Rocket 4.0 500GB
Display(s) ASUS VG236H 120Hz
Case N/A
Audio Device(s) Onboard
Power Supply Thermaltake 850W
Mouse Generic
Keyboard Generic
Software Win 10 x64
W1zzard said:
1) Uninstall the device in Device Manager, check the "delete driver" checkbox.
2) Right click the Device Manager root node, "Scan for new devices", delete the new card entry and its driver, like in step 1
3) Repeat until you get the Basic VGA driver
4) Install AMD drivers from their installer

Hope that makes sense. Please let me know if this works
Click to expand...
Tried it, but unfortunately the issue persists.

After this failed, I tried a different GPU-Z version, same result, I tried Display Driver Uninstaller and tried older drivers.

The result is the same.

I do not overclock/underclock/no under/overvoltage - but I decided to try it right now and clicked the "Undervolt GPU" button in AMD software and it shows the default/normal clocks. No other button helps with the 0Mhz readout. As soon as Undervolt is applied it shows clock speeds.

Everything works fine, game performance, benchmarks, etc - just this readout.

I didn't update or change hardware/bios/etc. The only thing I tried as a last resort was the undervolt.
 
W1zzard

W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
27,203 (3.70/day)
System Specs
Processor Ryzen 7 5700X
Memory 48 GB
Video Card(s) RTX 4080
Storage 2x HDD RAID 1, 3x M.2 NVMe
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
The underlying reason is that the AMD API somehow doesn't initialize correctly, which in my experience is due to some driver install issue. I could fix all such cases with the steps listed above
 
F

fec32a4de

Joined
Oct 2, 2011
Messages
89 (0.02/day)
System Specs
System Name Custom build
Processor AMD Ryzen 7 5800X
Motherboard ASrock B550M
Cooling Wraith Max
Memory DDR4 4000 16x2GB
Video Card(s) RX 6900 XT
Storage Sabrent Rocket 4.0 500GB
Display(s) ASUS VG236H 120Hz
Case N/A
Audio Device(s) Onboard
Power Supply Thermaltake 850W
Mouse Generic
Keyboard Generic
Software Win 10 x64
I mean its not a problem, just weird. Everything in terms of GPU works correctly, and I think a lot of us here would agree that GPU-Z is an amazing piece of software, and that AMD isn't always the best at coding drivers. I figured I'd report the issue just in case.
 
Naki

Naki

Joined
Apr 28, 2011
Messages
1,069 (0.22/day)
Location
Botevgrad, Bulgaria, Europe
System Specs
System Name Main PC/OldPC/3rd PC
Processor Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory 32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s) SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage 2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s) Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case Fractal Design Define R4 Titanium
Audio Device(s) Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply Cooler Master Silent ProM 600 W (modular)
Mouse Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)
Do games & benchmarks work fine? If so, you are likely fine mostly. :)

Is the card purchased new or used?

EDIT: Are you sure card does not have any (physical) defects?
 
Last edited:
AsRock

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
18,940 (3.05/day)
Location
UK\USA
System Specs
Processor AMD 3900X \ AMD 7700X
Motherboard ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling D15
Memory Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s) eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s) Samsung 1080P \ LG 43UN700
Case Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s) Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 \Paradigm 7se MKII, Paradigm 5SE MK1 , Blue Yeti
Power Supply Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard Logitech K120 \ Wooting Two HE
Benchmark Scores Meh benchmarks.
W1zzard said:
1) Uninstall the device in Device Manager, check the "delete driver" checkbox.
2) Right click the Device Manager root node, "Scan for new devices", delete the new card entry and its driver, like in step 1
3) Repeat until you get the Basic VGA driver
4) Install AMD drivers from their installer

Hope that makes sense. Please let me know if this works
Click to expand...

Might want to disconnect from the internet too ?. or windows will download some BS ones.
 
RJARRRPCGP

RJARRRPCGP

Joined
Oct 15, 2011
Messages
2,061 (0.44/day)
Location
Springfield, Vermont
System Specs
System Name KHR-1
Processor Ryzen 9 5900X
Motherboard ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory 32 GB G.Skill RipJawsV F4-3200C16D-32GVR
Video Card(s) Sapphire Nitro+ Radeon RX 6750 XT
Storage Western Digital Black SN850 1 TB NVMe SSD
Display(s) Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case Corsair 275R
Audio Device(s) Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply eVGA Supernova G3 750W
Mouse Logitech G Pro (Hero)
Software Windows 11 Pro x64 23H2
You need to check the option in DDU to block Windows Update from installing drivers. Then continue on with uninstalling the drivers with DDU.
 
W1zzard

W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
27,203 (3.70/day)
System Specs
Processor Ryzen 7 5700X
Memory 48 GB
Video Card(s) RTX 4080
Storage 2x HDD RAID 1, 3x M.2 NVMe
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
AsRock said:
Might want to disconnect from the internet too ?. or windows will download some BS ones.
Click to expand...
Never happened to me, and if it does you will be in the uninstall flow anyway
 
QckSilver

QckSilver

Joined
Nov 18, 2013
Messages
61 (0.02/day)
System Specs
System Name Vergil (I NEED MORE POWER)
Processor Ryzen 7 5800X3D
Motherboard ASUS ROG STRIX B550-A
Cooling EVGA CLC 280mm
Memory 16GB G.SKILL Trident Royal Z Silver
Video Card(s) Radeon 6800XT Red Devil
Storage Plenty
Display(s) Acer RG241Y
Case Thermaltake VG200
Audio Device(s) ASUS Xonar STX -> JVC SP-402 / Sennheiser HD58X
Power Supply XPG 750W Core Reactor
Mouse Razer DeathAdder
Keyboard HyperX Alloy Origins Red
I had this very specific error when i was using Preview Drivers and installed WHQL drivers on top of it.
And yeah, uninstalling through normal methods will do absolutely nothing.
All i had to do was uninstall with DDU and admin rights to clean every mess it made, then install the latest WHQL driver after restart.
Ta-da, fixed.
 
F

fec32a4de

Joined
Oct 2, 2011
Messages
89 (0.02/day)
System Specs
System Name Custom build
Processor AMD Ryzen 7 5800X
Motherboard ASrock B550M
Cooling Wraith Max
Memory DDR4 4000 16x2GB
Video Card(s) RX 6900 XT
Storage Sabrent Rocket 4.0 500GB
Display(s) ASUS VG236H 120Hz
Case N/A
Audio Device(s) Onboard
Power Supply Thermaltake 850W
Mouse Generic
Keyboard Generic
Software Win 10 x64
Just for science sake:

New GPU-Z works now, 2.56.0 Still doesn't.
256.gif257.gif

Also just noticed: 2.56.0 Shows shaders at 2560 Unified vs 5120
 
You must log in or register to reply here.
Top