Advice please - AMD Radeon RX 5700 XT - PC Restarts

alexburn · 2025-01-14T04:25:44+0000

kiddagoat said:
For the system to restart under any GPU load would indicate to me either power supply and/or graphics card related issues. I’d definitely clean and redo the thermal paste as mentioned by @eidairaman1

When you are in the BIOS next, please get a picture of the systems voltages if you can.

I'll look at reseating with new thermal paste next.
Photos of the bios page attached.

VuurVOS said:
Run memtest86 on your system to find out if memory is unstable.

Can you provide us the complete system specs (cpu, ram, motherboard)

Memtest86 completed and passed (XMP disabled)

68Olds said:
Have you disabled Automatically Restart option under Startup and Recovery / System Failure?

It wasn't disabled, but it is now. Next time it crashes, I'll post the blue screen.

ShrimpBrime · 2025-01-14T05:22:51+0000

alexburn said:
XMP was loaded in bios until I bricked Windows. One of the things I did when reinstalling everything was reset BIOS to default which included disabling XMP profile.

Besides... It was running stock without XMP perfectly before. If all tests pass, then I'll enable XMP and run again.

Sounds like a clear cmos and then fresh os install for testing. Maybe windows is fubar again.

alexburn · 2025-01-14T05:24:35+0000

ShrimpBrime said:
Sounds like a clear cmos and then fresh os install for testing. Maybe windows is fubar again.

I've literally just done that yesterday. I'm back to a fresh running state again, just with random reboots/crashes.

eidairaman1 · 2025-01-14T05:50:44+0000

alexburn said:
I've literally just done that yesterday. I'm back to a fresh running state again, just with random reboots/crashes.

Blue screen view

alexburn · 2025-01-14T05:52:18+0000

eidairaman1 said:
Blue screen view

Yep, at work for the next 10 hours so will look at this again when I'm back.

eidairaman1 · 2025-01-14T05:54:31+0000

alexburn said:
Yep, at work for the next 10 hours so will look at this again when I'm back.

Ok i will be back then

Ruru · 2025-01-14T06:26:08+0000

Sorry for being lazy and not reading the whole thread, but do you have an another PC to test the card with?

After 20+ years of tinkering with computers, incompatibility/software issues are always my number 1 suspects.

e: ah, looks like @eidairaman1 is already helping, dude you are pure gold.

eidairaman1 · 2025-01-14T07:19:29+0000

Ruru said:
Sorry for being lazy and not reading the whole thread, but do you have an another PC to test the card with?

After 20+ years of tinkering with computers, incompatibility/software issues are always my number 1 suspects.

e: ah, looks like @eidairaman1 is already helping, dude you are pure gold.

Any ideas are good

alexburn · 2025-01-14T18:57:55+0000

I've just got home to run a test. Ran Benchmark, no issues. Loaded up COD and it crashed before the game even started. BSOD states KERNEL MODE HEAP CORRUPTION. Restarted machine, and it crashed on boot up... BSOD states PAGE FAULT IN NONPAGED AREA.
Any ideas?!

eidairaman1 · 2025-01-14T19:03:29+0000

Test card in another system if possible

alexburn · 2025-01-14T19:07:00+0000

eidairaman1 said:
Test card in another system if possible

Not easy to do unfortunately... Will have to wait until I see my mate at the weekend to see if I can test it on his system.

New problem... When I load windows up now, it takes ages. When it finally loads, I can only see the desktop, no task bar or start menu! Looks like more corruption!

Update: wouldn't even start after I had to turn off the power due to it going unresponsive. Ended up with the same "could not repair" blue screen. However, this time, I was able to go back to an old restore point. I'm now going through the process of removing the GPU entirely to try and eliminate that.

Update2: lots of different blue screens, even after removing the GPU. I'm now going through the process of reinstalling windows again!

VuurVOS · 2025-01-14T21:18:13+0000

alexburn said:
Not easy to do unfortunately... Will have to wait until I see my mate at the weekend to see if I can test it on his system.

New problem... When I load windows up now, it takes ages. When it finally loads, I can only see the desktop, no task bar or start menu! Looks like more corruption!

Update: wouldn't even start after I had to turn off the power due to it going unresponsive. Ended up with the same "could not repair" blue screen. However, this time, I was able to go back to an old restore point. I'm now going through the process of removing the GPU entirely to try and eliminate that.

Update2: lots of different blue screens, even after removing the GPU. I'm now going through the process of reinstalling windows again!

Did you run memtest86 with XMP enabled?

kiddagoat · 2025-01-14T21:43:29+0000

I finally got the pictures to load. I would definitely service the video card. I would have your mate help if they can in redoing the paste and pads on the card. A 45C delta is quite high, even for an AMD card.

Also, many of those blue screens correspond to data corruption in memory or an error with memory. When you ran Memtest did you just do the one pass or did you let it run overnight??

I would start with removing all the RAM and testing one stick at a time, one slot at a time. I did a similar thing to my brother’s system a few months ago. The RAM proved faulty.

He still had some gremlins running about but the system was much more stable than previously.

By doing the RAM one stick at a time, one slot at a time, you are also testing the motherboard.

dirtyferret · 2025-01-14T21:47:13+0000

kiddagoat said:
I would start with removing all the RAM and testing one stick at a time, one slot at a time. I did a similar thing to my brother’s system a few months ago. The RAM proved faulty.

+1, although weird both sticks worked fine all this time (unless his friend didn't tell him something) as any bad RAM I've had tends to be bad from day one

Veseleil · 2025-01-14T22:02:19+0000

Check your NVMe health with Crystal disk info or similar. Did you reinstalled your OS after formatting the system drive (C: )?

ShrimpBrime · 2025-01-14T22:38:41+0000

alexburn said:
Not easy to do unfortunately... Will have to wait until I see my mate at the weekend to see if I can test it on his system.

New problem... When I load windows up now, it takes ages. When it finally loads, I can only see the desktop, no task bar or start menu! Looks like more corruption!

Update: wouldn't even start after I had to turn off the power due to it going unresponsive. Ended up with the same "could not repair" blue screen. However, this time, I was able to go back to an old restore point. I'm now going through the process of removing the GPU entirely to try and eliminate that.

Update2: lots of different blue screens, even after removing the GPU. I'm now going through the process of reinstalling windows again!

From those blue screens.....

I would try a different cpu first. Then RAM, board last.

Typically see these types of blue screens when I OC memory and memory controller.

Need parts to test with unfortunately. Or just go ahead and RMA all 3 and wait.

GL!!

eidairaman1 · 2025-01-14T22:39:50+0000

alexburn said:
I've just got home to run a test. Ran Benchmark, no issues. Loaded up COD and it crashed before the game even started. BSOD states KERNEL MODE HEAP CORRUPTION. Restarted machine, and it crashed on boot up... BSOD states PAGE FAULT IN NONPAGED AREA.
Any ideas?!

H

kiddagoat said:
I finally got the pictures to load. I would definitely service the video card. I would have your mate help if they can in redoing the paste and pads on the card. A 45C delta is quite high, even for an AMD card.

Also, many of those blue screens correspond to data corruption in memory or an error with memory. When you ran Memtest did you just do the one pass or did you let it run overnight??

I would start with removing all the RAM and testing one stick at a time, one slot at a time. I did a similar thing to my brother’s system a few months ago. The RAM proved faulty.

He still had some gremlins running about but the system was much more stable than previously.

By doing the RAM one stick at a time, one slot at a time, you are also testing the motherboard.

Data os corruption, Ram, SSD or motherboard/cpu...

alexburn · 2025-01-14T22:44:31+0000

Thanks for the suggestions guys... I just broke my only spare USB flash drive, so need to buy a new one tomorrow to do the XMP enabled memtest and also to restore an uncorrupt version of Windows.

I'm midway through a benchmark test with just 8gb ram and no GPU and it's passed without crashing (albeit obviously a really low score). I think my first step will be to test each of the 4 sticks of RAM individually and see if any of them cause an issue.

System Name	I don't name my rig
Processor	14700K
Motherboard	Asus TUF Z790
Cooling	Air/water/DryIce
Memory	DDR5 G.Skill Z5 RGB 6000mhz C36
Video Card(s)	RTX 4070 Super
Storage	980 Pro
Display(s)	Some LED 1080P TV
Case	Open bench
Audio Device(s)	Some Old Sherwood stereo and old cabinet speakers
Power Supply	Corsair 1050w HX series
Mouse	Razor Mamba Tournament Edition
Keyboard	Logitech G910
VR HMD	Quest 2
Software	Windows
Benchmark Scores	Max Freq 13700K 6.7ghz DryIce Max Freq 14700K 7.0ghz DryIce Max all time Freq FX-8300 7685mhz LN2

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	4K-gaming / console
Processor	5800X @ PBO +200 / i5-8600K @ 4.6GHz
Motherboard	ROG Crosshair VII Hero / ROG Strix Z370-F
Cooling	Alphacool Eisbaer 360 / Alphacool Eisbaer 240
Memory	32GB DDR4-3466 / 16GB DDR4-3600
Video Card(s)	Asus RTX 3080 TUF OC / Powercolor RX 6700 XT
Storage	3.5TB of SSDs / several small SSDs
Display(s)	4K120 IPS + 4K60 IPS / 1080p60 HDTV
Case	Corsair 4000D AF White / DeepCool CC560 WH
Audio Device(s)	Sony WH-CN720N / TV speakers
Power Supply	EVGA G2 750W / Fractal ION Gold 550W
Mouse	Logitech MX518 / Logitech G400s
Keyboard	Roccat Vulcan 121 AIMO / NOS C450 Mini Pro
VR HMD	Oculus Rift CV1
Software	Windows 11 Pro / Windows 11 Pro
Benchmark Scores	They run Crysis

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

Advice please - AMD Radeon RX 5700 XT - PC Restarts

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Motherboard	Gigabyte B550 AORUS PRO AC
Cooling	NZXT Kraken X62
Memory	4x G.Skill F4-3600C17D-8GTZ
Video Card(s)	AMD Radeon RX 6800XT Midnight Black

System Name	Desktop
Processor	AMD Ryzen 7800X3D
Motherboard	MSI X670E MEG ACE
Cooling	Corsair XC7 Block / Corsair XG7 Block EK 360PE Radiator EK 120XE Radiator 8x EK Vadar Furious Fans
Memory	64GB TeamGroup T-Create Expert DDR5-6000
Video Card(s)	MSI RTX 4090 Gaming X Trio
Storage	1TB WD Black SN850 / 4TB Inland Premium / 8TB WD Black HDD
Display(s)	Alienware AW3821DW / ASUS TUF VG279QM
Case	Lian-Li Dynamic 011 XL ROG
Audio Device(s)	Razer Nommo Pro Speakers / Audio-Technica ATH-R70X
Power Supply	EVGA P2 1200W Platinum
Mouse	Razer Viper, Logitech G600
Keyboard	Razer Huntsman Elite

Processor	faster at instructions than yours
Motherboard	more nurturing than yours
Cooling	frostier than yours
Memory	superior scheduling & haphazardly entry than yours
Video Card(s)	better rasterization than yours
Storage	more ample than yours
Display(s)	increased pixels than yours
Case	fancier than yours
Audio Device(s)	further audible than yours
Power Supply	additional amps x volts than yours
Mouse	without as much gnawing as yours
Keyboard	less clicky than yours
VR HMD	not as odd looking as yours
Software	extra mushier than yours
Benchmark Scores	up yours

System Name	Purple Haze \| Vacuum Box
Processor	AMD Ryzen 7 5800X3D (-30 CO) \| Intel® Xeon® E3-1241 v3
Motherboard	MSI B450 Tomahawk Max \| Gigabyte GA-Z87X-UD5H
Cooling	Dark Rock 4 Pro, P14, P12, T30 case fans \| 212 Evo & P12 PWM PST x2, Arctic P14 & P12 case fans
Memory	32GB Ballistix (Micron E 19nm) CL16 @3733MHz \| 32GB HyperX Beast 2400MHz (XMP)
Video Card(s)	AMD 6900XTXH ASRock OC Formula & Phanteks T30x3 \| AMD 5700XT Sapphire Nitro+ & Arctic P12x2
Storage	ADATA SX8200 Pro 1TB, Toshiba P300 3TB x2 \| Kingston A400 120GB, Fanxiang S500 Pro 256GB
Display(s)	TCL C805 50" 2160p 144Hz VA miniLED, Mi 27" 1440p 165Hz IPS, AOC 24G2U 1080p 144Hz IPS
Case	Modded MS Industrial Titan II Pro RGB \| Heavily Modded Cooler Master Q500L
Audio Device(s)	Audient iD14 MKII, Adam Audio T8Vs, Bloody M550, HiFiMan HE400se, Tascam TM-80, DS4 v2
Power Supply	Rosewill Capstone 1000M \| Enermax Revolution X't 730W (both with P14 fans)
Mouse	Logitech G305, Bloody A91, Amazon basics, Logitech M187
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