That is what I am saying buddy, it was from Amazon and fulfilled by Amazon Lol. It was absolutely insane. I even made sure with their customer support. The shipping labels even stated 42lbs but it came in the gray Amazon small plastic shipping bag. I can’t trust them anymore. The email they finally responded said they would refund me “as a one time courtesy” for the trouble. I’m like whhhaaaaaaaat a one time courtesy how can you even say that?! How was this MY fault!!? I sent them pictures of the shipping bag, label, shoes, my name, date, all that and it still took all of September and October of spamming their jeff@amazon email explaining the situation. The customer service chat and phone people would just hangup or end chat saying there was nothing they could do. The worst part was my return showing received on UPS’s end but on the Amazon app it still showed “on the way back” for over a month. Anyway, I still use Amazon but for small stuff.