AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

[TheoneandonlyMrK]

Oh that’s riiiight, he designs power cables! He puts out junk and stuck his foot in his mouth! He might as well keep it there until the 7900 XTX central heating unit is fixed! Butt hurt 5### owner perchance. You fell for his “marketing” tricking you into buying the POS in the first place! Ha!

No I have a vega64 and 2060 I'm just aware of what marketing senior directors DON'T do.

So you are a butt hurt 4### owner.

And I don't graze on the misery of others because I am a adult.

But go you wave that green flag Huang will be along shortly to slap your ass for a New card 4X better than the last.

 

[Warrior24_7]

No I have a vega64 and 2060 I'm just aware of what marketing senior directors DON'T do.

So you are a butt hurt 4### owner.

And I don't graze on the misery of others because I am a adult.

But go you wave that green flag Huang will be along shortly to slap your ass for a New card 4X better than the last.

Are you, are you sure butt hurt 5### owner. The misery of others? So what was he doing mocking NVIDIA then? Why are you co-signing on his stupidity? You’re no more adult then that video card you’ve been tricked into buying.

“Now”, he’s “marketing” a AMD space heater posing as a video card! Yes, I’m 100% NVIDA! Why would I not be? What choice do I have? Huang will come out 4X better than the last.

 

[TheoneandonlyMrK]

Are you, are you sure butt hurt 5### owner. The misery of others? So what was he doing mocking NVIDIA then? Why are you co-signing on his stupidity? You’re no more adult then that video card you’ve been tricked into buying.

“Now”, he’s “marketing” a AMD space heater posing as a video card! Yes, I’m 100% NVIDA! Why would I not be? What choice do I have? Huang will come out 4X better than the last.

Am I the one blaming marketing for manufacturing issues, and Again no butt hurt or 5#### here and no fanboi I'll leave you to your nuggets of wisdom you'll go far.
Work harder on the comedy.

And bye your on ignore.

 

[Warrior24_7]

Context please?

AMD’s Senior Director of Gaming Marketing Sasa Marinkobic made fun of NVIDIA’s 4090 when the cable issues surfaced. “Now”, AMD is having problems with their 7900 series GPUs, and I’m making fun of him and AMD. Somebody took issue with this, and here we are.

 

[AusWolf]

My view is that the video is very much well balanced, form the headline to the effort being made to acquire 4 test sample to the wide range of hard mod testing to the problem isolastion to the conclusion and the assumption- all according to the definitiv findings.
There is no problem with personal opinion when it is clear that they are opinions.
At scientific article you have room for assumptions (you can call it personal opinion if you wish) in the end- the end of the discussion. There you can hypothesis according to the hard findings you shown.
It is very much acceptable as long you are within reason with that.
This video assumptions\personal opinion are well within the acceptable range, imo.

There is room for opinion, but not as the whole conclusion of an investigation, and especially not when it's not connected to the results of your investigation in any way, but only to anecdotal evidence from your friends, subscribers, etc.

1. X issue is reported.
2. Let's investigate the symptoms and cause.
3. These are my findings, so to help X problem, Y solution needs to be applied.
3. Let's go back to point 1, lots of people report the issue, and my opinion on it is Z.

See what I mean?

Anyway, I digress.

 

[Warrior24_7]

There is room for opinion, but not as the whole conclusion of an investigation, and especially not when it's not connected to the results of your investigation in any way, but only to anecdotal evidence from your friends, subscribers, etc.

1. X issue is reported.
2. Let's investigate the symptoms and cause.
3. These are my findings, so to help X problem, Y solution needs to be applied.
3. Let's go back to point 1, lots of people report the issue, and my opinion on it is Z.

See what I mean?

Anyway, I digress.

Well, that should apply to both sides then right? This is Marvel vs DC. AMD vs NVIDIA rivalry which the companies and fanboys stoke. AMD made fun of the 4090 and it absolutely no business doing because they don’t have the credibility.

 

[AusWolf]

Well, that should apply to both sides then right? This is Marvel vs DC. AMD vs NVIDIA rivalry which the companies and fanboys stoke. AMD made fun of the 4090 and it absolutely no business doing because they don’t have the credibility.

No, it's not rivalry. What you're saying has absolutely no connection to the topic at hand, or what I said (whatabautism). What I'm arguing for is a fair, unbiased, scientific analysis which der8auer's video started out to be (even though I find his testing severely lacking), but ended up with a totally unrelated personal opinion as the conclusion.

 

[oliverprescott]

Well, that should apply to both sides then right? This is Marvel vs DC. AMD vs NVIDIA rivalry which the companies and fanboys stoke. AMD made fun of the 4090 and it absolutely no business doing because they don’t have the credibility.

I think you might have responded to the wrong comment, this isn't about being a fanboy of any one company. it's about youtubers sensationalizing things from little to no evidence. his testing was okay but his conclusion is not based on what he did, it's based on his feelings because a large number of his audience is saying something, no one, including him actually knows if those people are even telling the truth. right now the only place that would have actual numbers for complaints would be AMD, just like with NVIDIA and the 12v issue once we know the actual number and how widespread it is then we can tell what action is warranted. it very well may be a recall, probably of specific batches of cards. which is a far cry away from a total recall of all xtx and xt reference models. it could also be that this is another tiny percentage of cards that it's statistically insignificant and is being completely blown out of proportion. Personally when I see someone post that they bought one of these cards and are returning it to get a 4090 instead because of this issue, I take that with a grain of salt because that's an absurd position to take and can't reasonably believe that person is actually telling the truth.

Just like with the 12v situation there were tons and I mean tons of people online saying they had that issue when in reality almost no one actually did. While debauers video and title is probably the most tame of them so far other people are using his video as justification to make even more sensationalized videos such as JaysTwoCents saying "avoid at all costs". again according to the videocardz article this is only affecting the xtx models yet there were/are people claiming to have the issue with the xt, whats that about? there are people making completely false claims about an entire line of products because of these youtubers. Just go look back at JaysTwoCents videos about the 12v connector, he's terrible about these types of situations and jumps the gun waaayyy too quick to get views on his videos. I've always felt debauers videos were better because he didnt do that sort of thing but here he is making claims his own testing doesnt even back up. And hoesntly I think it's because of debauers reputation that a lot of people feel they can make sensationalized videos and feel safe doing it because they trust debauers claims. which goes back to my original point of when you've got a position like he does you should take more care when making such statements.

Move over, Nvidia: Some AMD 7900 XTX GPUs are having their own heat issues

Owners of cards with throttling problems are encouraged to contact AMD support.

arstechnica.com

This is the most sane well grounded take I've seen so far, not the "sky is falling" youtuber take that is spreading across the internet right now.

 

[kurosagi01]

Some of you guys need to just take a step back with this whole thing.
At the end of the day, its a product and there will always be a batch of bad manufacturing or QC and this is just so happened with a couple or several XTX MBAs. I have not seen any reports of XT MBA with this issue, I haven't got that issue so far and as mentioned in my previous post. My junction temp was around 75c, my undervolt + power limit at 15%(target boost clock 2760mhz), the temps are between 60-65c while playing games which is great so far.

The internet has just turned into a political game and moaning fest, just get on with it when it comes to products. All these people need to do is just return it to whoever they bought it from, get a refund or exchange and call it a day.
Chances are the people who have spent 800-1k+, probably have a spare GPU lying around if they have to wait for any warranty work or 100-200 bucks to buy a temp card to use as back up while they wait.

 

[mahoney]

 

[nguyen]

So the root cause is the vapor chamber, which AMD couldn't find out in 2 weeks only until Der8eur did his part.
Man the incompetence is off the chart

 

[Dirt Chip]

So confirmed vapor chamber with too little water (exactly like Der8eur said) and just in "a small batch" of cases. No safety hazard, just a "bit lower preformance". Affected only the MBA XTX version.
No recall, just RMA if you have this issue as it a "very small % " of all distributed cards.

All is left is to see how small is that "very small".

 

[AusWolf]

"We learned from the feedback, we have to do better, we'll do better" - wow, not something you hear often from company heads these days.

So the root cause is the vapor chamber, which AMD couldn't find out in 2 weeks only until Der8eur did his part.
Man the incompetence is off the chart

Well, they did urge people to contact AMD support and RMA their cards even before the video, so...

 

[Dirt Chip]

The problem that remain is that you don't know if you will get the problematic XTX when you buy from now on. "RMA it" is not a good answer when a sure problem exist for those considering buying it.
My put some off and choose other GPU or in general- I see no reason to prefer the MBA XTX from now, on unless water-cooled.

AMD should reach to those affected and offer them replacement plus recall the whole "small batch" affected if they want to have people buying the MBA XTX without concerns and in peace of mind.

 

[Kapone33]

The problem that remain is that you don't know if you will get the problematic XTX when you buy from now on. "RMA it" is not a good answer when a sure problem exist for those considering buying it.
My put some off and choose other GPU (the XT or the 4070ti or whatever).

AMD should reach to those affected and offer them replacement plus recall the whole "small batch" affected if they want to have people buying the MBA XTX without concerns and in peace of mind.

Just buy an AIB card and don't worry about it. AMD has now officially responded on Youtube what more do you want?

 

[Dirt Chip]

Just buy an AIB card and don't worry about it. AMD has now officially responded on Youtube what more do you want?

Yep, I corrected my post.
So what basically AMD said is- don't buy our reference product anymore (MBA XTX) and go for ABI.

And by that "avoid at all cost" sound no too far fetched. I would have said "avoid unless under water"

Cus how can you recommend a product that is known to have issue and can possibly behave abnormaly bad while there so many other options?

 

[maxfly]

AMD is schooling Nvidia on how to effectively deal with a mistake. Take responsibility, employ an effective policy to make their consumers whole and assure your customer base you will do better. Simple yet effective.
They could have pulled one of leather jacket boys tried and true responses. Assure the world that your users are the problem, essentially saying they are idiots incapable of the most minor part of installing a GPU. Plugging in the cable... hahaha.

Does anyone with ANY kind of common sense believe this is their only damage control plan? Please. Lisa Su is no fool. They have likely identified any and all bad batches and either have already pulled them or are in the process of pulling them out of their retail channels. The chances of her just kicking back and waiting for the effected units to come back to them is asinine.

I look forward to hearing what tomorrow brings.

 

[eidairaman1]

Well, that should apply to both sides then right? This is Marvel vs DC. AMD vs NVIDIA rivalry which the companies and fanboys stoke. AMD made fun of the 4090 and it absolutely no business doing because they don’t have the credibility.

And who are you?

Nv has no credibility other than being a corrupt corporation, just as you dont have any credibility here.

Yep, I corrected my post.
So what basically AMD said is- don't buy our reference product anymore (MBA XTX) and go for ABI.

And by that "avoid at all cost" sound no too far fetched. I would have said "avoid unless under water"

Cus how can you recommend a product that is known to have issue and can possibly behave abnormaly bad while there so many other options?

Oversensationalized kneejerk reactions from youtubers is unnecessary. Derbaurer should be ashamed of himself.

Yep, I corrected my post.
So what basically AMD said is- don't buy our reference product anymore (MBA XTX) and go for ABI.

And by that "avoid at all cost" sound no too far fetched. I would have said "avoid unless under water"

Cus how can you recommend a product that is known to have issue and can possibly behave abnormaly bad while there so many other options?

Because not all batches exhibit the issue.

 

[Dirt Chip]

And who are you?

Nv has no credibility other than being a corrupt corporation, just as you dont have any credibility here.


Oversensationalized kneejerk reactions from youtubers is unnecessary. Derbaurer should be ashamed of himself.


Because not all batches exhibit the issue.

If that's what moved AMD to make the call and helped MBA XTX owner around the world to know about the issues- he can be proud of himself as everything he said turned out to be correct.

AMD did good addressing the problem and take responsibility. Let's hope the matter is done and that the number of RMA indeed will be very small.

 

[nguyen]

LOL, AMD support has been asking people with overheating 7900XTX MBA to pay return shipping fee, quite generous of AMD.
AMD support reddit post
Another reason why AMD GPU has poor reception in Asia, we don't have customers protection laws, so people will always go for reputable brand.

 

[sith'ari]

Here is Der8auer's (excellent) analysis on Scott Herkelman's statements :

 

[Dirt Chip]

Here is Der8auer's (excellent) analysis on Scott Herkelman's statements :

Yep.
If they know it`s just a small batch and can isolate it, as Scott say, they know the possibly affected GPU serials. Why not reaching to the owners and offer a replacement and instead let them to do the testing and reaching out (if the owner even know about is)?
The result downclock can be 10-20% less pref according to Der8auer testing- that`s not a small drop.
It raise the suspicious that they don't really know which cards\batch are affected so it can be a broader issue.

 

[AusWolf]

Here is Der8auer's (excellent) analysis on Scott Herkelman's statements :

Of course he had to respond! How heroic! Yay!

 

[oliverprescott]

Here is Der8auer's (excellent) analysis on Scott Herkelman's statements :

Of course he’s doing damage control after being wrong about it, he’s just doubling down on his original mistake. I’ve honestly lost a lot of respect for him over this.

And now with his whole gpu going up in smoke I don’t know what he’s trying to prove. He goes on and on about understanding that these two issues probably aren’t connected and talks about not making bad PR for AMD but why even have that in the video if not to conflate the two things? He says one thing but his actions are the opposite. Like what purpose does this video serve other than propping himself up and trying to make amd look bad even though they’ve made a reasonable response to the whole thing?

If anything this video further proves that buying known broken cards from your own viewers to try and prove that the issue is widespread is not a good way to do that. There’s clearly something wrong with that card that doesn’t have anything to do with the vapor chamber and that in itself could be causing the performance and heating issues. And on top of that we don’t actually know what was done to that card before he got it. There’s just too many holes in his testing and reasoning.

And just wait and see there will be a ton of other YouTubers digging in along with him saying now the over heating issue is starting fires in gpus. Regardless of him saying not to conflate the two he’s clearly linking them together by making this video. That’s some next level double speak he’s got going on.

 

[Why_Me]

Of course he’s doing damage control after being wrong about it, he’s just doubling down on his original mistake. I’ve honestly lost a lot of respect for him over this.

And now with his whole gpu going up in smoke I don’t know what he’s trying to prove. He goes on and on about understanding that these two issues probably aren’t connected and talks about not making bad PR for AMD but why even have that in the video if not to conflate the two things? He says one thing but his actions are the opposite. Like what purpose does this video serve other than propping himself up and trying to make amd look bad even though they’ve made a reasonable response to the whole thing?

If anything this video further proves that buying known broken cards from your own viewers to try and prove that the issue is widespread is not a good way to do that. There’s clearly something wrong with that card that doesn’t have anything to do with the vapor chamber and that in itself could be causing the performance and heating issues. And on top of that we don’t actually know what was done to that card before he got it. There’s just too many holes in his testing and reasoning.

And just wait and see there will be a ton of other YouTubers digging in along with him saying now the over heating issue is starting fires in gpus. Regardless of him saying not to conflate the two he’s clearly linking them together by making this video. That’s some next level double speak he’s got going on.

He was wrong about it? AMD admitted they screwed up.