Asus TUF Gaming z590 Plus wifi won't post...WTF?

[PaulieG]

OK, so I have a brand new Asus Tuf Gaming z590 Plus wifi that I bought to replace a Gigabyte z590 that I returned because it hated clocking memory over 3600. That's a whole other story. Anyways, I just can't figure this out, and I've tried every troubleshooting step I've ever known to try to make it work. It does the same thing every time. From the very first attempt, the fans turn on, the AIO pump turns on, The Q-LED goes from quick red then gets hung for a few seconds on Dram and the light just goes away, never even lights up the gpu light. It's never posted out of the box., I'm desperate for suggestions before I give up and return the board. Before you make suggestions, these are the steps I've already taken:

Original system specs; Asus z590, Intel 10600k, rx580, WD Black M.2, Gskill Trident Z RGB 3600, Phanteks AMP 750w psu. All components were verified working with a Gigabyte z590 as of yesterday.

-Cleared cmos twice by removing the battery for 15 minutes each time
-Tried 3 different sets of DDR4, Ballistix Elite 4000, TridentZ 3600 and Mushkin Redline 4000. Tried each set with one stick at a time in each slot individually
-Tried 2 different psu's, Phanteks AMP 750w and Enermax 650w. Triple checked power supply cable connections on everything.
-Tried 2 GPU's, a 5700xt and rx580.
-Tried 3 different monitors, both hdmi and DVI on the rx580
- Uninstalled the AIO and cpu to make sure there were no bent pins.

So, any ideas? I literally can't think of anything else to try.....nothing but dead ends.

 

[metalfiber]

No BIOS beeps?

 

[sneekypeet]

Id say use BIOS Flashback, but it appears, if I looked at the right mobo, that isn't an option for you?

 

[metalfiber]

This is it i think......

 

[PaulieG]

No BIOS beeps?

It's an open bench made from the bones of a CM HAF case. There is no speaker, and I don't think I have any old speakers laying around.

Id say use BIOS Flashback, but it appears, if I looked at the right mobo, that isn't an option for you?

No bios flash. It's what almost made me not buy this board, but I suspect it's a hardware issue anyways. It's never posted out of the box. I don't think it's even getting to a gpu check if the Q-led is any indication.

 

[metalfiber]

I'm in the market for a new mobo as i'm giving my niece my system along with the 2080ti i just gave her. I've just about decided on MSI as i wasn't impressed with my Z370 AORUS Gaming 7...maybe give them a try.
The release date is the 17th.

MSI MEG Z590 GODLIKE LGA 1200 Extended ATX Intel Motherboard - Newegg.com

Buy MSI MEG Z590 GODLIKE LGA 1200 Intel Z590 SATA 6Gb/s Extended ATX Intel Motherboard with fast shipping and top-rated customer service. Once you know, you Newegg!

www.newegg.com

This is out now and it has a bios error counter on it...

MSI MEG Z590 GODLIKE LGA 1200 Extended ATX Intel Motherboard - Newegg.com

Buy MSI MEG Z590 GODLIKE LGA 1200 Intel Z590 SATA 6Gb/s Extended ATX Intel Motherboard with fast shipping and top-rated customer service. Once you know, you Newegg!

www.newegg.com

 

[Deleted member 202104]

Grasping at straws here, but have you tried it without a GPU and use the video output from the board? Possibly bad PCIe slot?

 

[nguyen]

That board is DOA, you are just unlucky I guess.
I also had an ASUS board that arrived DOA (Z97 Ranger VII), after that I would always boot the computer from outside the case first before assembling everything inside the case.

 

[PaulieG]

Grasping at straws here, but have you tried it without a GPU and use the video output from the board? Possibly bad PCIe slot?

Good suggestion....but yeah, already tried that.

That board is DOA, you are just unlucky I guess.
I also had an ASUS board that arrived DOA (Z97 Ranger VII), after that I would always boot the computer from outside the case first before assembling everything inside the case.

I'm pretty sure that's the case. All other components were working just fine with another board. Bummer, since the board was perfect on paper, but I generally don't give the same board second chances. Not loving z590 so fine. Gigabyte very weak on memory and DOA Asus. suppose I'll give MSI a chance for the first time in a decade.

 

[nguyen]

I'm pretty sure that's the case. All other components were working just fine with another board. Bummer, since the board was perfect on paper, but I generally don't give the same board second chances. Not loving z590 so fine. Gigabyte very weak on memory and DOA Asus. suppose I'll give MSI a chance for the first time in a decade.

Do you run 2x16GB or 4x8GB config? Intel platform strongly favor the T-Topology that run better with all 4 slots occupied compare to just 2. So 4x8GB config is better on Intel platform and 2x16GB for AMD platform.
Even my ancient Gigabyte Z370 Gaming 5 (4 year old is quite ancient right?) run 4x8GB 3600mhz cas15, this board came out at the same time that Zen1 CPU can only handle 2933mhz dual ranks and 2666mhz quad ranks RAM config.

 

[PaulieG]

Do you run 2x16GB or 4x8GB config? Intel platform strongly favor the T-Topology that run better with all 4 slots occupied compare to just 2. So 4x8GB config is better on Intel platform and 2x16GB for AMD platform.
Even my ancient Gigabyte Z370 Gaming 5 (4 year old is quite ancient right?) run 4x8GB 3600mhz cas15, this board came out at the same time that Zen1 CPU can only handle 2933mhz dual ranks and 2666mhz quad ranks RAM config.

Ran both 2x16 and 4x8gb kits with same results.

 

[nguyen]

Ran both 2x16 and 4x8gb kits with same results.

Well do share your RAM overclocking result with the new MSI board , I'm interested to know whether CPU IMC or motherboard matter more in this case.

I just tried to increase RAM clocks and it seems my mobo also prefer 3600mhz, I can clock to 3800mhz but I have to lower CAS from 15 to 17, which negates any performance benefit.

I have heard good thing about RAM overclocking on the MSI Unify board, which Buildzoid get 4x8GB config to 4400mhz on the Z490 Unify

 

[sp.ace.cowboy]

I had the same problem, contacted ASUS, and they said that it was a known hardware issue, so I sent for a replacement through newegg where I got the board, instead of sending it to ASUS for repair, just to save some time. Got the new mother board today, and had THE SAME PROBLEM AGAIN. Glad to see I'm not the only one who experienced it, and it's nice to see that you tried it with a bunch of kit, as I didn't have anything on hand to switch out with to confirm it wasn't the board. I thought I was crazy and with a new board I couldn't find anyone with a similar problem! But very unimpressed with ASUS. Won't be falling for it a third time. LOL and I can't believe I could get two dead boards.

 

[PaulieG]

I had the same problem, contacted ASUS, and they said that it was a known hardware issue, so I sent for a replacement through newegg where I got the board, instead of sending it to ASUS for repair, just to save some time. Got the new mother board today, and had THE SAME PROBLEM AGAIN. Glad to see I'm not the only one who experienced it, and it's nice to see that you tried it with a bunch of kit, as I didn't have anything on hand to switch out with to confirm it wasn't the board. I thought I was crazy and with a new board I couldn't find anyone with a similar problem! But very unimpressed with ASUS. Won't be falling for it a third time. LOL and I can't believe I could get two dead boards.

I either have GREAT luck with Asus boards or awful luck. In contrast, my ROG Strix B550-E Ryzen board is fantastic, It's kind of a bummer with the Tuf z590, because on paper it's fantastic for the money. I'll warn you though, z590 seems like a cranky platform. I also had to send a Gigabyte z590 back because it was awful at handling memory. I literally could not get it to clock any of my kits over 3400. Now I have ordered both a MSI z590 Tomahawk and a Asrock z590 Steel Legend. One of them has to be decent. If not, then I might be forced to go z490.

 

[metalfiber]

Please keep us posted on your experience PaulieG.

 

[DashielN]

I've been having this exact same issue, and went through similar steps to diagnose, including getting a replacement motherboard which also has the issue. I found a work around, but you're not going to like it (I know I don't): this only happens if I have an M.2 SSD installed on the board, but I was able to get up and running with my older SATA SSD.

I had thought my M.2 drive was just kaput, but got a new one fresh from box today (after going just fine over the weekend on my SATA drive), put it in there, and there's the issue again. Take it out, machine boots as expected, no issues. Tried both slots 2 and 3 with the same result.

I'm no expert, but this smells like a firmware issue to me, and I have no idea how to resolve it. Armoury Crate says my BIOS is up to date.

 

[DeathtoGnomes]

did you try turning it off and on again?

that always fixes everything!

 

[Nater]

The last thing I'd try, half joking, half grasping at straws - give it it's own 20A circuit. Worth a shot.

I had my Grizzly mill CNC conversion in my basement after moving, and it was flaking out and sometimes the control box wouldn't start up, or certain motors wouldn't go or would bog down in a heavy cut/fast moves. I realized after wasting my life re-wiring parts of it, replacing a stepper motor, etc....it was ALL on one 15A circuit. CNC control PC, controller, 3 5amp steppers, spindle motor, my workstation/gaming PC, lights...all of it! Some jackhole ran every single outlet and light in that side of the basement off of ONE breaker. Got it all up in the new garage addition with NEW professionally done electrical and it works just fine.

Returnit or not, you should probably swear off the brand for 20 years after one bad experience, and then shitpost on every thread with someone who has a similar board. (I feel like I see this on TPU all the time)

 

[PaulieG]

The last thing I'd try, half joking, half grasping at straws - give it it's own 20A circuit. Worth a shot.

I had my Grizzly mill CNC conversion in my basement after moving, and it was flaking out and sometimes the control box wouldn't start up, or certain motors wouldn't go or would bog down in a heavy cut/fast moves. I realized after wasting my life re-wiring parts of it, replacing a stepper motor, etc....it was ALL on one 15A circuit. CNC control PC, controller, 3 5amp steppers, spindle motor, my workstation/gaming PC, lights...all of it! Some jackhole ran every single outlet and light in that side of the basement off of ONE breaker. Got it all up in the new garage addition with NEW professionally done electrical and it works just fine.

Returnit or not, you should probably swear off the brand for 20 years after one bad experience, and then shitpost on every thread with someone who has a similar board. (I feel like I see this on TPU all the time)

That would have been a decent bet if I lived in an older home, but the house and the electrical were done right just 17 years ago. I also was working on it in two workshop areas and pretty much opposite ends of the house. The board was just bad. The Asrock z590 Steel Legend is up and running perfectly. I don't believe in talking garbage about any brand. I've owned them all through the years, and I think I've had at least one bad board from each of them.

 

[Morbius2021]

Sorry, I am coming in late here, since it wont post its hard to get any kind of feedback.

I would certainly get yourself a 99c mainboard speaker, then we could at least get some feedback from the board.

Other thought, if the system is telling you flash the bios, you may have just gotten 2 boards with the same buggy bios, that happens very frequently.

Fortunately with Asus the Flashback Procedure is pretty good.

Get the latest bios, put it on a flash drive and insert it into the boards designated USB slot.

press the button on the back of the IO panel for Flashback and wait.

it will start out blinking slowly, then get faster, that is how you know its "working"

I have had NO post boards that I was able to rescue with this process.

Hope this helps.

PS, the flashback procedure will work even without a CPU in the board.

PS PS, make sure you use the bios rename tool they include with the bios file, otherwise the process wont work, also, make sure the bios file is in the ROOT of the USB drive you use.

 

[PaulieG]

Sorry, I am coming in late here, since it wont post its hard to get any kind of feedback.

I would certainly get yourself a 99c mainboard speaker, then we could at least get some feedback from the board.

Other thought, if the system is telling you flash the bios, you may have just gotten 2 boards with the same buggy bios, that happens very frequently.

Fortunately with Asus the Flashback Procedure is pretty good.

Get the latest bios, put it on a flash drive and insert it into the boards designated USB slot.

press the button on the back of the IO panel for Flashback and wait.

it will start out blinking slowly, then get faster, that is how you know its "working"

I have had NO post boards that I was able to rescue with this process.

Hope this helps.

PS, the flashback procedure will work even without a CPU in the board.

PS PS, make sure you use the bios rename tool they include with the bios file, otherwise the process wont work, also, make sure the bios file is in the ROOT of the USB drive you use.

For the record, I did bios flashback 3 times. It did nothing to fix the problem.

 

[Morbius2021]

ok, didn't see that, if that is the case its not unheard of getting 2 bonked boards. I have had it happen to me.
it sucks, but its certainly within the realm of possibility. The next thing to try is to use an alternate board in the same setup, if it posts, you have your answer.

 

[PaulieG]

I've been having this exact same issue, and went through similar steps to diagnose, including getting a replacement motherboard which also has the issue. I found a work around, but you're not going to like it (I know I don't): this only happens if I have an M.2 SSD installed on the board, but I was able to get up and running with my older SATA SSD.

I had thought my M.2 drive was just kaput, but got a new one fresh from box today (after going just fine over the weekend on my SATA drive), put it in there, and there's the issue again. Take it out, machine boots as expected, no issues. Tried both slots 2 and 3 with the same result.

I'm no expert, but this smells like a firmware issue to me, and I have no idea how to resolve it. Armoury Crate says my BIOS is up to date.

I did not try an old SSD. That's interesting. However, I still would have sent it back even if I discovered that work around. It's still defective and I prefer using M.2 drives.

 

[sp.ace.cowboy]

I've been having this exact same issue, and went through similar steps to diagnose, including getting a replacement motherboard which also has the issue. I found a work around, but you're not going to like it (I know I don't): this only happens if I have an M.2 SSD installed on the board, but I was able to get up and running with my older SATA SSD.

I had thought my M.2 drive was just kaput, but got a new one fresh from box today (after going just fine over the weekend on my SATA drive), put it in there, and there's the issue again. Take it out, machine boots as expected, no issues. Tried both slots 2 and 3 with the same result.

I'm no expert, but this smells like a firmware issue to me, and I have no idea how to resolve it. Armoury Crate says my BIOS is up to date.

I may give this a try just to see, just to have it confirmed on 2 boards! My sister has a sata ssd just sitting in her pc I may borrow for the test. although after putting everything together 3 times now I'm not looking forward to doing it all over again!

I went with a gigabyte aorus elite ax after. Sorry PaulieG, literally the first board you said you had trouble with and I got one. Runs well so far, but I haven't tried overclocking the memory or anything except for the GPU just a little bit. Running a cool 2666mhz on the 10th gen intel. It was cheaper than ones you mentioned, and the wifi Steel was not in stock. Glad to hear the Asrock is the running, and def agree with you about the fact the Asus board is still faulty out of the box, and m.2 is def the way of the future. I wonder if it would be the same problem with the m.2 on the pcie 4.0. slot, with compatible cpu, ssd?

I would also like to mention trying on a separate breaker, I'm an apprentice electrician, and bought a house that was a fixer upper to say the least. I know there's one 15 amp breaker that powers at least 12 outlets/lights one of those plugs in my room, and I tested the pc on a separate 20A circuit I have in the basement shop for tools just incase that was an issue and still encountered the same problem. As Nater said it was grasping at straws at that point.

I'll update if I get around to trying the asus with the sata ssd this weekend! Good catch there DashielN

 

[PaulieG]

I may give this a try just to see, just to have it confirmed on 2 boards! My sister has a sata ssd just sitting in her pc I may borrow for the test. although after putting everything together 3 times now I'm not looking forward to doing it all over again!

I went with a gigabyte aorus elite ax after. Sorry PaulieG, literally the first board you said you had trouble with and I got one. Runs well so far, but I haven't tried overclocking the memory or anything except for the GPU just a little bit. Running a cool 2666mhz on the 10th gen intel. It was cheaper than ones you mentioned, and the wifi Steel was not in stock. Glad to hear the Asrock is the running, and def agree with you about the fact the Asus board is still faulty out of the box, and m.2 is def the way of the future. I wonder if it would be the same problem with the m.2 on the pcie 4.0. slot, with compatible cpu, ssd?

I would also like to mention trying on a separate breaker, I'm an apprentice electrician, and bought a house that was a fixer upper to say the least. I know there's one 15 amp breaker that powers at least 12 outlets/lights one of those plugs in my room, and I tested the pc on a separate 20A circuit I have in the basement shop for tools just incase that was an issue and still encountered the same problem. As Nater said it was grasping at straws at that point.

I'll update if I get around to trying the asus with the sata ssd this weekend! Good catch there DashielN

I liked the Gigabyte just fine, except it was very touchy with memory in general and overclocking memory was the worst I've seen on any mid level board. I'm not sure I've ever had to reset cmos so many times over memory frequency and timing adjustments in my entire life. That's literally a minimum of 100 different motherboards, and probably over 150 different memory kits. For some, it wouldn't matter, but it drove me insane.