Audio starts crackling, then PC becomes unresponsive

Nova5137 · Jan 13, 2025

I've had this issue since I got my new computer with Radeon 6000 and Ryzen 7000 series parts roughly a year ago.

Every so often after starting my computer for the first time after a while of it being off, the audio starts crackling. It keeps getting worse for a few minutes, then my inputs stop responding, until error message sounds appear and my screen goes black.
The computer is still on, but I can't do anything with it. I have to hard reset it to get it to work again. It only happens after a 'cold start' and I can't actually see what the error messages I'm getting are saying since nothing is responding.
It only happens when audio is playing or I'm in a game that takes effort to run.

I have updated drivers for graphics and audio, but nothing seems to have helped. I also have Voicemeeter installed if that makes any difference.
I've not seen anybody have this exact issue before but I have seen similar problems. Hopefully this is something easy that I missed.

jak_2456 · Jan 13, 2025

Is your BIOS up to date? Are your chipset drivers up to date? Also, I'd try uninstalling Voicemeeter to see if it fixes the problem.

eidairaman1 · Jan 13, 2025

No information on complete system specs either...

We aren't psychics here.

What gpu did you have previously?

qxp · Jan 13, 2025

It's possible you are running out of memory due to something. Which OS ?

mczkrt · Jan 13, 2025

Check in Event Viewer for WHEA Error 17 - Corrected Hardware Error entries.

If there are no events, in BIOS enable Advanced Error Reporting (AER), wait for the problem to repeat, and check again in Event Viewer.

eidairaman1 · Jan 14, 2025

Well?

Nova5137 · Jan 14, 2025

eidairaman1 said:
No information on complete system specs either...

We aren't psychics here.

What gpu did you have previously?

Most parts are new, the previous graphics card was a 1660 Super, which i later switched to a 6600 XT. The only remaining parts from my old system is the graphics card and the OS drive. Windows 10 may have gotten bugged when switching from an Intel to an AMD system, but I'm not entirely sure.
The computer has a Ryzen 7600 processor, 32gb of DDR5 at 4800MHz and an MSI B650M-P motherboard.

Since it's not an urgent issue for me, I'm not posting that often here. It's essentially impossible to recreate it consistently too, which makes it difficult to troubleshoot.

eidairaman1 · Jan 14, 2025

Ever do a complete os drive format? Also whats your power supply?

Steevo · Jan 14, 2025

Nova5137 said:
Most parts are new, the previous graphics card was a 1660 Super, which i later switched to a 6600 XT. The only remaining parts from my old system is the graphics card and the OS drive. Windows 10 may have gotten bugged when switching from an Intel to an AMD system, but I'm not entirely sure.
The computer has a Ryzen 7600 processor, 32gb of DDR5 at 4800MHz and an MSI B650M-P motherboard.

Since it's not an urgent issue for me, I'm not posting that often here. It's essentially impossible to recreate it consistently too, which makes it difficult to troubleshoot.

Get a CPUz screenshot of all the info tabs and then a screen shot of task manager to see what resources are being utilized

ShrimpBrime · Jan 14, 2025

Sounds like the driver crashed and failed to recover.

Next time it happens, try hitting all these keys together at once. Windows key + Ctrl + Shift + B.

That will restart the driver subsystem and should produce a display within 3 seconds.

GL.

Shrek · Jan 14, 2025

eidairaman1 said:
Ever do a complete os drive format? Also whats your power supply?

Yes, what power supply?

Scooby24 · Jan 15, 2025

I've had similar problems with a bad power supply.

Nova5137 · Jan 23, 2025

ShrimpBrime said:
Sounds like the driver crashed and failed to recover.

Next time it happens, try hitting all these keys together at once. Windows key + Ctrl + Shift + B.

That will restart the driver subsystem and should produce a display within 3 seconds.

GL.

Doesn't help when the issue appears.

Nova5137 · Jan 23, 2025

eidairaman1 said:
Ever do a complete os drive format? Also whats your power supply?

Never done a reformat, haven't known how. Pretty sure my PSU is a Cooler Master MWE Gold 750W, not sure if it's the V2 model or not

Steevo · Jan 23, 2025

Download and Run Ghostbusters https://www.majorgeeks.com/files/details/ghostbuster.html to remove the devices that don't exist anymore.

eidairaman1 · Jan 24, 2025

Steevo said:
Download and Run Ghostbusters https://www.majorgeeks.com/files/details/ghostbuster.html to remove the devices that don't exist anymore.

There was a registry entry that ive been using since the XP days, i will share it once im back home

Ruru · Jan 24, 2025

Nova5137 said:
Never done a reformat, haven't known how.

Use your Windows installation media and remove the OS drive's partitions, then do a reinstall. It formats it as well.

Just be 100% sure of the drive so you don't wipe other partitions.

System Name	Sim Racing PC/Dell XPS 15 7590
Processor	AMD Ryzen 7 5800x/Intel Core i7-9750h
Motherboard	ASUS TUF B450-Plus II/Dell Laptop MB
Cooling	Arctic Freezer A35 CO/laptop cooling
Memory	28 GB G.Skill Ripjaws V DDR4-3200/28 GB Crucial DDR4-2666 SO-DIMM
Video Card(s)	XFX SWFT309 RX 6700 XT/Laptop GTX 1650
Storage	1 TB Crucial 3400 PCIe Gen 4 SSD/Ediloca EN605 512 GB PCIe Gen 3 SSD
Display(s)	77" LG OLED TV (4K@120Hz)/15" Dell integrated panel (1080p@60Hz) and 30" Dell U3011 (1600p@60 Hz)
Case	Cougar MX330-G Air / XPS 15 7590 chassis
Audio Device(s)	Beyerdynamic DT 770 Pro via Yamaha HT receiver/Integrated speakers or Creative Pebble Plus
Power Supply	EVGA 600 BA / Dell 130W laptop brick
Mouse	Logitech K400+ / Cherry MW 4500
Keyboard	Logitech K400+ / Dell L100 or integrated keyboard
VR HMD	Meta Quest 2
Software	Windows 11 Home/Ubuntu 24.04.1

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Compy 386
Processor	7800X3D
Motherboard	Asus
Cooling	Air for now.....
Memory	64 GB DDR5 6400Mhz
Video Card(s)	7900XTX 310 Merc
Storage	Samsung 990 2TB, 2 SP 2TB SSDs, 24TB Enterprise drives
Display(s)	55" Samsung 4K HDR
Audio Device(s)	ATI HDMI
Mouse	Logitech MX518
Keyboard	Razer
Software	A lot.
Benchmark Scores	Its fast. Enough.

Audio starts crackling, then PC becomes unresponsive

Nova5137

New Member

jak_2456

eidairaman1

The Exiled Airman

qxp

mczkrt

eidairaman1

The Exiled Airman

Nova5137

New Member

eidairaman1

The Exiled Airman

Steevo

ShrimpBrime

Shrek

Scooby24

Nova5137

New Member

Nova5137

New Member

Steevo

eidairaman1

The Exiled Airman

Ruru

S.T.A.R.S.

System Name	I don't name my rig
Processor	14700K
Motherboard	Asus TUF Z790
Cooling	Air/water/DryIce
Memory	DDR5 G.Skill Z5 RGB 6000mhz C36
Video Card(s)	RTX 4070 Super
Storage	980 Pro
Display(s)	Some LED 1080P TV
Case	Open bench
Audio Device(s)	Some Old Sherwood stereo and old cabinet speakers
Power Supply	Corsair 1050w HX series
Mouse	Razor Mamba Tournament Edition
Keyboard	Logitech G910
VR HMD	Quest 2
Software	Windows
Benchmark Scores	Max Freq 13700K 6.7ghz DryIce Max Freq 14700K 7.0ghz DryIce Max all time Freq FX-8300 7685mhz LN2

System Name	CyberPowerPC ET8070
Processor	Intel Core i5-10400F
Motherboard	Gigabyte B460M DS3H AC-Y1
Memory	2 x Crucial Ballistix 8GB DDR4-3000
Video Card(s)	MSI Nvidia GeForce GTX 1660 Super
Storage	Boot: Intel OPTANE SSD P1600X Series 118GB M.2 PCIE
Display(s)	Dell P2416D (2560 x 1440)
Power Supply	EVGA 500W1 (modified to have two bridge rectifiers)
Software	Windows 11 Home

System Name	4K-gaming / console
Processor	5800X @ PBO +200 / i5-8600K @ 4.6GHz
Motherboard	ROG Crosshair VII Hero / ROG Strix Z370-F
Cooling	Alphacool Eisbaer 360 / Alphacool Eisbaer 240
Memory	32GB DDR4-3466 / 16GB DDR4-3600
Video Card(s)	Asus RTX 3080 TUF OC / Powercolor RX 6700 XT
Storage	3.5TB of SSDs / several small SSDs
Display(s)	4K120 IPS + 4K60 IPS / 1080p60 HDTV
Case	Corsair 4000D AF White / DeepCool CC560 WH
Audio Device(s)	Sony WH-CH720N / TV speakers
Power Supply	EVGA G2 750W / Fractal ION Gold 550W
Mouse	Razer Basilisk / Logitech G400s
Keyboard	Roccat Vulcan 121 AIMO / NOS C450 Mini Pro
VR HMD	Oculus Rift CV1
Software	Windows 11 Pro / Windows 11 Pro
Benchmark Scores	They run Crysis