Broken Samsung Curved Gaming Monitor

[FreedomEclipse]

We should all go vegan so animals aren't abused in slaughterhouses too!

No

 

[rockit00]

Looked around and found a few similar Samsung monitors missing stands and assorted parts. I'd say save yourself the trouble, return it and shop for a brand new one.

 

[neatfeatguy]

Thanks Bill Bright.
I think I will just try to return it! There is no visible crack & the receipt says til Jan. 2. So why not. They can write it off Big businesses

Reminds me of something my sister-in-law would do.

Buy something - find a reason to return the item after a short duration (even if the item isn't damaged/broken). Then to top it off, she raises hell in the store until they're given something else in return (like extra store credit). She's actually very proud of one of her more recent "pay offs" from Menards. They were refunded their payment on their store credit card and also given a $500 store credit.

She says she does this all the time and they usually pay next to nothing from some places when they get new flooring or appliances.

I wonder how her kids are going to turn out by her examples of always telling people that they owe her.

Now, I'm not saying this is something you're going to end up doing.....myself on the other hand, shit happens. Monitor gets broken from the kid or someone else fucking up. Their lose. If they can't afford to fix/replace it, then they learn to live without.

 

[Mac2580]

That's terrible news. Samsung panels do seem to be a bit frail. My Mum couldnt find the TV remote and decided to turn our TV (Series 5) on with the button at the back. The TV looks as if it's been cracked (Same as yours) I'm still able to mirror the screen on my phone so I've kept it regardless for camera use. Given that it's only been a month I would honestly complain. My TV was long out of warranty but my S6 screen cracked after more than a year but was still replaced free of charge with an email complaint. Literally all my appliances are Samsung and I think that mentioning it helps when complaining but in need of a favour at the end of the day.

 

[Jacquie]

Reminds me of something my sister-in-law would do.

Buy something - find a reason to return the item after a short duration (even if the item isn't damaged/broken). Then to top it off, she raises hell in the store until they're given something else in return (like extra store credit). She's actually very proud of one of her more recent "pay offs" from Menards. They were refunded their payment on their store credit card and also given a $500 store credit.

She says she does this all the time and they usually pay next to nothing from some places when they get new flooring or appliances.

I wonder how her kids are going to turn out by her examples of always telling people that they owe her.

Now, I'm not saying this is something you're going to end up doing.....myself on the other hand, shit happens. Monitor gets broken from the kid or someone else fucking up. Their lose. If they can't afford to fix/replace it, then they learn to live without.

I am not replacing it. I AM definitely not anything like you described your sil to be. I am merely disappointed in the fact that this happened & perhaps maybe been encouraged by the store to buy ext. Warranty although as some say this may not cover it. If big businesses would just supply a simple replacement panel, I buy & install but big businesses make it hard to keep our landfills empty & recycling/refurbished items get priced heavily. Imo.
It has been a teachable lesson for my kid. He is learning that hard work & hours of it is how you pay for things. We live very modestly.

 

[FreedomEclipse]

I am not replacing it. I AM definitely not anything like you described your sil to be. I am merely disappointed in the fact that this happened & perhaps maybe been encouraged by the store to buy ext. Warranty although as some say this may not cover it. If big businesses would just supply a simple replacement panel, I buy & install but big businesses make it hard to keep our landfills empty & recycling/refurbished items get priced heavily. Imo.
It has been a teachable lesson for my kid. He is learning that hard work & hours of it is how you pay for things. We live very modestly.

Allowing a user to easily replace panels themselves would open up a can of worms a lot bigger than your son simply knocking it over. They make it overly hard to do for a reason - so folks like you - the less knowledgeable and technically skilled wont even think about attempting it.

Then there are companies like Apple - They make it almost impossibly hard for their hardware to be repaired by independent repair stores and a lot apple tech ends up in landfill because some of the parts needed to repair it you need to get directly from Apple and apple wont let anyone touch it - Even apple certified techs and partners have trouble getting parts in because Apple has stood in the way and told manufacturers not to sell to anyone else other than them and apple charges stupid money to repair their hardware when they are out of warranty.

You dont give a person the position of head chef if the person in question hasnt even touched a frying pan before. People do stupid things and allowing a panel to be swapped out by someone with no technical knowledge will cost them the business in the long run because the amount of replacements that they will have to deal with because people have opened up things they have no business opening up and breaking it a lot more by opening it up themselves.

 

[Mac2580]

Reminds me of something my sister-in-law would do.

Buy something - find a reason to return the item after a short duration (even if the item isn't damaged/broken). Then to top it off, she raises hell in the store until they're given something else in return (like extra store credit). She's actually very proud of one of her more recent "pay offs" from Menards. They were refunded their payment on their store credit card and also given a $500 store credit.

She says she does this all the time and they usually pay next to nothing from some places when they get new flooring or appliances.

I wonder how her kids are going to turn out by her examples of always telling people that they owe her.

Now, I'm not saying this is something you're going to end up doing.....myself on the other hand, shit happens. Monitor gets broken from the kid or someone else fucking up. Their lose. If they can't afford to fix/replace it, then they learn to live without.

Lol your Sis in law is just brutal but I'm inclined to beleive OP. Like literally my mum pressed button to turn on TV. Next thing theres a single white line down the screen. Then it just spread until you cant see anything. On the other hand I travel with my AOC monitor all the time. It lies on the seat I've had to brake hard and its ended up on the floor from time to time. It's still fine I really do think it boils down to plastic thickness/damping on cheaper models in my case. My QLED feels solid but cost 5 times as much so that's the excuse/explanation.

 

[Vario]

Lol your Sis in law is just brutal but I'm inclined to beleive OP. Like literally my mum pressed button to turn on TV. Next thing theres a single white line down the screen. Then it just spread until you cant see anything. On the other hand I travel with my AOC monitor all the time. It lies on the seat I've had to brake hard and its ended up on the floor from time to time. It's still fine I really do think it boils down to plastic thickness/damping on cheaper models in my case. My QLED feels solid but cost 5 times as much so that's the excuse/explanation.

I agree, I also believe OP. No one would break their screen deliberately and then shop around for a likely pricey repair solution.
I also have unfortunately encountered people that intentionally break things to return them, but that is a different scenario entirely.

 

[jaggerwild]

If you purchased it on the CC, you may contact them. Tell them what happened what make and model it is and in a few days a new one will appear. OR you could buy the same thing on your CC, wait a few days then show them the old one........ Not the most honest approach but.

 

[95Viper]

Let's keep it on topic.
And, let's not push the bounds of grey area activities.

Thank you.

 

[Sybaris_Caesar]

Other than being cracked, there's nothing wrong with that Samsung. In fact, it is rather silly to claim it is cheap sh!t then turn around and recommend an AOC - monitors that are well known for being affordable by cutting corners in quality.

I am not saying AOCs are bad - just not comparable to Samsung, ASUS, LG or Dell or even most Acers.

I look for value in everything. Some people may like the aesthetics or brand value of something more expensive but I'll always look for value of money.

Samsung very recently re-joined the high refresh monitor market. And they're pushing VA. So most cheap monitors in their class (think 1080p 144hz, 1440p 144hz) are either VA (made by samsung) or TN. CRG5 and CJG5 are Samsung's cheapest high refresh model and aren't better than other monitors that use the same panel and more expensive because of brand.

I've been obsessed with monitor reviewing these past few months. Let me share some of my observations.

Usually cheaper monitors skimp out on firmware/osd, stand or some other component. The AOCs I mentioned are quite new (released 2019) and don't skimp out on anything. Only comparable brand to AOC that skimp out on anything is imo ASUS. But then you have to pay ASUS tax. Acer may look like a good counterpart to AOC, but they segmentate the their models between cheaper Nitro and expensive Predator with osd limitations and cheap stand.

 

[R-T-B]

And they're pushing VA.

News to me. And you say that like it's a bad thing...

 

[Sybaris_Caesar]

News to me. And you say that like it's a bad thing...

Bad for high refresh gaming.

Few things need to be fast to create a true high refresh monitor.
The panel has to refresh afap.
And the pixels has to change colors afap.

Refresh rate can just be overclocked. For example first gen 144hz monitors were just OCed 120hz panels. And it has constant latency window. 1000ms or 1s ÷ 60/120/144 refresh rate as we all know.
Now comes the fun part. The pixel color transition is not constant. It's variable. TN is fastest. Newer IPS a close second. VA is dead last.

For example VA is almost always slower than the refresh rate window. 144hz monitors have (1s/144hz) 6.94ms window. VA is always slower. Generally 10+ ms. So ghosting/trailing is a VA "feature". Fortunately very few people notice it while in-game but it is present.

There's overdrive or boosting pixel transition speed with extra voltage. But VA is slower even with it. And you can't boost too much or you have another type of ghosting/purple-trailing called overshoot or inverse-ghosting. So generally medium overdrive is considered daily-usable. But extreme/high overdrive settings is there to cover their asses against false marketing 1ms response time claim.

I'm not saying VA is completely shit. It has the deepest black among the lcd techs and somewhat better color reproduction than TN. So movie-watching is a blast. But for gaming it's on a scale of tolerable to utter shit.

Some could argue that it's so slow because it produces deepest blacks. So tradeoff I guess.

 

[R-T-B]

Bad for high refresh gaming.

My previous VA panel until a few days ago was 144Hz. It could be OC'd to 160-something...

It probably wasn't as good as a IPS or TN, but like all things with monitors, it's a tradeoff and I took it gladly. I ran my VA at 120Hz at any rate and it surely kept up with that.

So movie-watching is a blast. But for gaming it's on a scale of tolerable to utter shit.

I'm a gamer too, you know.

Some could argue that it's so slow because it produces deepest blacks. So tradeoff I guess.

My 2008 plasma says hello.

 

[Jacquie]

Store took it back & refunded g/c.