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Corsair Hydro Series H115i RGB Platinum

dricks

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Mar 2, 2019
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Hi,

this cooler, namely h115i RGB Platinum, is plagued with USB Disconnection problems.
When you launch a game, you get an USB Disconnected sound, the RGB on the cooler switch to Hardware mode and temp/fan speed readings are frozen in iCue, meaning that USB communication is broken.
It seems related to be a bug in the pump firmware, and Corsair hasn't been able to correct this issue as of now.
More on the official Corsair Thread
http://forum.corsair.com/v3/showthread.php?t=182412&page=16

It would really be great to test some real case usage when you review something, not only pure synthetic benchmarks.
 

crazyeyesreaper

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Processor Intel 8700K @ 4.8 GHz
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Cooling Custom Water
Memory 32 GB Crucial Ballistix 3666 MHz
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Keyboard Mionix
Hi,

this cooler, namely h115i RGB Platinum, is plagued with USB Disconnection problems.
When you launch a game, you get an USB Disconnected sound, the RGB on the cooler switch to Hardware mode and temp/fan speed readings are frozen in iCue, meaning that USB communication is broken.
It seems related to be a bug in the pump firmware, and Corsair hasn't been able to correct this issue as of now.
More on the official Corsair Thread
http://forum.corsair.com/v3/showthread.php?t=182412&page=16

It would really be great to test some real case usage when you review something, not only pure synthetic benchmarks.
I had no USB disconnection issues, Cooler is still in use and has no issues. So if the issue doesn't appear I can't report on it. But yes lets just assume 100% of the coolers are impacted. Which if that was the case would result in a recall for a defective product. Or a lawsuit.

But yeah that said, used the unit for awhile stuck in a friends system where its been working happily since the review went live. Still no problems to date.
 
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