Hi Guys,
Thank you guys so much for chatting up on our new P55H-AK, We have gone a long way since our days as just a OEM Low cost value board maker. I don't believe our support is any less than our competition as a matter of fact, we are speeding up our support time and also creating various ways for our user to get in touch with us if they should have any issue.
I have to apologize to those who have had a bad experience with us, while we test 100% of our board there is still chances where we might miss and also those that might have been damage during shipping. We find that over 80% of our return most of time are not defective, so we always encourage our user to get in touch with us prior to sending back for repair or replacement to make sure they are not wasting money on shipping. Most of time if we find it reasonable and justified, we'll sent out a call tag if user had purchase the board and find it defective within 45 days to save user shipping. While not all cases are treated the same, we try our best to satisfied our customer.
If you guys should have any question, please feel free to get in touch with me.
And once again thank you guys so much for the support on the P55H-AK, Here is a video on over clocking demonstration from our PM. They do clearly state you need a AIR cooler for over clocking to over clock!
Check it out and let me know what you guys think, we always appreciate your feed back!
http://www.youtube.com/watch?v=eIL7eRTteQg3
Vincent Wu
ECS Elitegroup Inc.
44259 Nobel Drive, Fremont, CA 94538
Office - (510) 771-0267
Email:
Vincent.Wu@ecsusa.com
MSN:Vincentwu79@hotmail.com
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