Faulty GPU in brand new laptop?

[qubit]

I have since received a full refund.

That's good, I think you got lucky. So he refunded you before he received the laptop back? That's very surprising if so.
My advice remains the same though, not to buy from "a man on Facebook".

You got a full refund of nine hours?

I know...

unless he's in the US, where it is federally illegal for Companies to limit who or where a owner gets a item repaired. since the 1970's. so actually the company would be the ones breaking the law by punishing someone for opening their laptop

Yup, there were news articles on exactly this just a couple of weeks ago.

Firstly, the companies then have to determine whether you did anything to break the equipment, which is a much greyer area than a simple sticker. That clause which mr scott quoted is true, but that's right smack in the middle of this grey area and hence could cause a lot of arguments and frustration all round when warranty is denied.

Secondly, their policies (eg Sony was mentioned) clearly state that if the sticker is broken, the warranty is voided. That may be illegal, but try getting them to honour their warranty with a broken sticker without suing them.

 

[craigo]

This is why you don't work on a laptop unless its broken. All you can do now is take it to someone that works on them, or take it apart and try again. Good luck man

The absolute state of Techpowerup...

 

[newtekie1]

Except it wasn't something I did during disassembly, since the laptop worked for a full day afterwards, and the faulty component was not the component at risk. I have since received a full refund.

Since you like to berate people for not reading, maybe you should go back and read my original post. Yes, it very likely is something you did during disassembly or re-assembly. It just took time for your mistake to allow the component to overheat and die.

 

[John Naylor]

Disassembly does not void warranty. Read the warranty conditions before talking about things you don't know about.

It can, will be vendor specific. I have had several laptops that specifically stated so and some that if the cover plate is removed on bottom, warranty is void. In one instant I rec'd a new lappie with a dead CMOS battery. I asked that they send me a new battery and they respponded that for me to replace battery would void warranty and that only option was to send in and lose 3 weeks. I asked to speak to supervisor and explained that I had been building PCs for > 15 byears and modify circuit bpards o hi end audio equipment for longer than that ... and got a waiver.