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Futuremark 3DMark (2013) v2.0.1979 question

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Just to clarify. I'm not having the issue with extracting files anymore. That's working just fine now regardless of which site I download the latest version from. Well at least from certain servers/mirrors(I haven't tested them all). The issue now is the last 2 versions, v2.0.1979 & v2.0.2067, do not work on my Windows 10 PC. Whereas the all versions before those do work on it. What's odd, and only adds to my confusion is, the Steam demo does(same versions). Except for the MIA Ice Storm Unlimited benchmark. Which is MIA on every version(Steam demo included), on all computers I've installed it on.

I've just been barking up the wrong tree this whole time here...apparently. The problem is obviously apparently Futuremark's. And they aren't fixing it. So I suppose I need to tell them about it. It's just been hard for me to believe that they'd be the ones who've screwed things up so badly. Based on their previous track record of perfection in these regards. As I said I've never had a problem with any previous 3DMark product, or even with the earlier versions of this one. They took something that was working and broke it. It seems to be no longer compatible with Windows 10 except in the Steam Demo form. The last 2 versions of the Basic Edition that is. That and there's advertised portions of it missing from it in all forms I've installed. I'm not ruling out the possibility that my Windows 10 Pro install isn't broken somehow, or that some other thing I have running or installed on it isn't causing the problem. Nor am I calling puma99k a liar. I'm just calling it as I see it.

BTW, I wasn't aware of the 1 test thing. That must be a recent change too. Because that's never been the case before. Now I'm off to confirm if that's true or false.
 
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cadaveca

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I mean 1 test, in that you could only run 1 of the tests. But again, I have paid-for versions, so I might be off-base on that.
 
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Oh ok. Well I actually don't know if that's the case or not either. It doesn't seem to be. With the Steam demo version at least. I get 0 tests on my Windows 10 PC with the non Steam demo versions. And to be honest I've been so frustrated with this whole conundrum I haven't even tried running any of them besides Ice Storm Extreme yet(since that's new in the last 2 versions of Basic Edition). The Steam demo shows that I have Ice Storm, Ice Storm Extreme, Cloud Gate, Sky Diver, and Fire Strike(no Extreme or Ultra) available. Now I'm going to run the rest and see if they work. They'd better, or Futuremark's going to be hearing about that too. Since they've always been available and all worked before(in previous versions other than the last 2). Barring Ice Storm Extreme(which they've just made available in the last 2 versions).
 

cadaveca

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TBH, I don't like the new 3DMark. It's a pain in my ass to have to run all the tests individually for reviews.

Make sure you have all the tested installed properly (you need to check the library page in STEAM) so that it looks like this:



Seems now that UL bought Futuremark, all the tests are DLC. :shadedshu:
 
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TBH, I don't like the new 3DMark. It's a pain in my ass to have to run all the tests individually for reviews.

Make sure you have all the tested installed properly (you need to check the library page in STEAM) so that it looks like this:



Seems now that UL bought Futuremark, all the tests are DLC. :shadedshu:

Mine haven't worked properly on steam for awhile so that's why I downloaded it and installed it manually and it just works :laugh:
 
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TBH, I don't like the new 3DMark. It's a pain in my ass to have to run all the tests individually for reviews.

Why would you run all the tests? Vast majority of them are pointless for any modern hardware. Any specific system, at most two *maybe* three of the tests are in any way relevant. Which exact tests are best for the use case depends on the hardware, but in just about any case you would want to pick and choose what to run.

If you are doing reviews and are a press user, contact press@futuremark.com for pro edition - you can script it via command line to do exactly what you want.

Make sure you have all the tested installed properly (you need to check the library page in STEAM) so that it looks like this:



Seems now that UL bought Futuremark, all the tests are DLC. :shadedshu:

UL has nothing to do with this.

3DMark getting bigger does. Time Spy is going to add quite a bit to the install size because shiny DX12 next gen. If we didn't split the benchmark into separate bits, next complaint would be "why do I need to install this extra 2GB+ when I don't even have Windows 10?"

Basic Edition will unfortunately be one big blob still, but even there you can limit the disk use after install if you are sure you don't need certain tests by just deleting the relevant DLC file after unzipping but before install.

Oh ok. Well I actually don't know if that's the case or not either. It doesn't seem to be. With the Steam demo version at least. I get 0 tests on my Windows 10 PC with the non Steam demo versions. And to be honest I've been so frustrated with this whole conundrum I haven't even tried running any of them besides Ice Storm Extreme yet(since that's new in the last 2 versions of Basic Edition). The Steam demo shows that I have Ice Storm, Ice Storm Extreme, Cloud Gate, Sky Diver, and Fire Strike(no Extreme or Ultra) available. Now I'm going to run the rest and see if they work. They'd better, or Futuremark's going to be hearing about that too. Since they've always been available and all worked before(in previous versions other than the last 2). Barring Ice Storm Extreme(which they've just made available in the last 2 versions).

As for your install woes, here is the same thing I replied to you in our support forum (which is the right place in case of problems);

Ice Storm Unlimited is still there - it is just under "Ice Storm" as a variant (click that test and you can choose either normal or unlimited).

As for standalone issue you describe, this can happen if the installer fails to install the individual tests. I do not know why it would have happened on your PC, but few theories;

1. To properly install 3DMark, you must unzip the whole zip file into a folder first (extract all..). If you just double click the zip file, then double click the installer, the installer cannot see the DLC files that contain the test data and what you describe can happen. Edit: Also early issues sounded like a corrupt download or perhaps corrupt file at the site you were trying to download from (empty inside zip).

or...

2. You have unzipped everything and then right clicked on the 3dmark-setup.exe and chose "run as administrator". This is a bad idea because it triggers the install as built-in Administrator user, which is a bit oddball user. This is a fine user for running individual programs under admin rights, but running an installer this way can break things. In the case of 3DMark, default folder for DLC tests is under ProgramData. Whenever any user installs here, the files are available for all users. EXCEPT if Administrator (special user) installs - then no other user can write to that folder and that prevents 3DMark from working. You can choose to install the tests to some other place than the default path (installer allows you to specify that), or you can just not use the Administrator user (you should not, in general, use that user for installation in Windows or strange things can happen).

or...

3. Something else happened that caused the final step of installation - installing the DLC files that contain the tests - to fail. To figure out what went wrong, I'd need the log files of the installer. Once install completes, they are the newest files in the TEMP folder (you can see this folder by typing %TEMP% in window search box). If possible, email those logs to info@futuremark.com and mention this thread and I'll investigate what the logs tell about the failed install.

Edit: Also if you have Advanced Edition key, you can always activate that on Steam and get the full Advanced Edition unlocked there. Sadly if you already downloaded demo, you have to re-download the whole thing if you activate Advanced. No way to avoid that because Steam does not allow DLCs in demos, so the demo is one big blob with the tests available in it, while with Advanced Edition you can install/uninstall individual tests as required.

Also if anyone has problems with Steam version not installing the DLCs, ensure that your steam client isn't waiting for some later time for doing the install you requested. Also in case of some users, the steam client may be bit broken and outright refuse to install DLCs even if they are in your account and you try ton install. We've complained to Steam about this but currently only workaround to that which we know is to.... uuh.. reinstall Steam client. And yes, you should really move the steamapps folder to somewhere else before doing it so you dont have to reinstall EVERYTHING you have installed under Steam. And I seriously wish there were an easier solution to that, but so far no reply from Steam on the issue. Luckily it appears to be rare.
 
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cadaveca

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Why would you run all the tests? Vast majority of them are pointless for any modern hardware. Any specific system, at most two *maybe* three of the tests are in any way relevant. Which exact tests are best for the use case depends on the hardware, but in just about any case you would want to pick and choose what to run.

If you are doing reviews and are a press user, contact press@futuremark.com for pro edition - you can script it via command line to do exactly what you want.

We have a press key (my review are on the front page here); I like to keep my results within my personal ORB profile, however.

Tests show differences in motherboard BIOS tuning and memory testing for me, so I run them all. I do not automate tests since the end user does not have that option. I want to see exactly what they see.

I would like to see the option to run the same four tests we had before possible; Firestrike, Ice Storm, Sky Diver and Cloud Gate; one click and one screen with all results was very nice.
 
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We have a press key (my review are on the front page here); I like to keep my results within my personal ORB profile, however.

Tests show differences in motherboard BIOS tuning and memory testing for me, so I run them all. I do not automate tests since the end user does not have that option. I want to see exactly what they see.

I would like to see the option to run the same four tests we had before possible; Firestrike, Ice Storm, Sky Diver and Cloud Gate; one click and one screen with all results was very nice.

Sorry, no promises, but I'll pass on the feedback.

I'm fairly sure a big "run all the tests" won't happen, but I guess in theory there could be a feature to use tickboxes as to which tests to run and then one button to trigger selected tests running in a batch. Could be useful - but not my call, and not completely trivial to add.
 
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Solved the installation issue above - looks like if the installer files are under a path that has a space somewhere in the filename, the installer for the tests fails.

Our bad. Will be fixed in future update. In the meanwhile... fix is to ensure that the folder where you unzip the installer files is not in a path that has any spaces in any directory names...
 
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Confirmed. Problem solved. Thanks again for your help. And my sincerest apologies for all the bad mouthing. Next time I'll ask you guys(Futuremark support) first. Well...hopefully there'll be no "next time". But nobody's perfect. ;)

Oh...and as an example of what the cause of the problem was specifically, in case it's hard to visualize.

C:\Users\Mr. Genius\Downloads\[Guru3D.com]-3DMark-v2\

The space in my user name = no good

I fixed it by creating a new folder in C:\ labeled C:\3DM\. Then copied the folder containing the installer, [Guru3D.com]-3DMark-v2, from Downloads to C:\3DM\. Uninstalled then reinstalled the program from the installer located in C:\3DM\[Guru3D.com]-3DMark-v2\. Problem solved!

EDIT: I went ahead and deleted the C:\3DM\ folder after the successful install. Since it no longer served any useful purpose.
 
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Tried a couple different servers. Tried a couple different computers. Tried 7zip. Nothing, nothing, nothing. Same thing every time. I'm in The Twilight Zone again. Lots of oddity going on here. Leaving this alone lest I make things worse for myself.

Sorry to bother you guys with it.

I'd also kinda like to know how/why my screen name shows up at the bottom of the page as an actively viewing user/member now when I'm not logged in(regardless of what device I'm currently using too). It's like I can't log out. But I can...supposedly(stay logged in not checked). As another WTF is going on example. But I dare not ask.


Did you happen to do a memory swap prior to these issue's?
 
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No. It really was as simple as the installer being incompatible with the space I put in my user name. Mr.Genius, as opposed to Mr. Genius, would have worked fine. On the issue with my screen name showing up when I'm not logged in to this site, it probably has to do with cookies. Or some dumb shit. And I don't really care that much about it. In fact I don't care at all. I just don't remember it doing that until the recent site revamp. Which isn't even noticeable besides that weirdness(oh... and the edit time limit BS). I would have never noticed the supposed change on my PCs if it hadn't been mentioned(until I went to edit an old post). However it's all fucked up on my mobile device now(cell/smart phone). It's done almost nothing but got worse and worse there. It was great about a year ago. I used to be able to switch to the non-mobile/desktop version(like I do with every other site, because mobile site versions ALL SUCK BALLS). Which worked 100% perfectly. Then that got changed making it almost entirely unusable. Then changed again recently making it somewhat usable again. But just barely(still can't choose the desktop version of this site...total BS). Why can't things EVER change for the better? If it ain't broke DON'T FIX IT!!! How hard is that? :shadedshu:
 
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