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Games Keep Freezing RX 5700 XT

eidairaman1

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Durvelle27

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Alright i tested BO4 after the same reset and i was able to get through a entire match with no crashes but performance was everywhere. First 5 mins FPS hovered between 110-120 FPS than it dropped as low as 80 FPS causing hitching. I also noticed the fans never went above 30% and the core clocks just fluctuated even though temps never went above 65*C. GPU usage also jumped around from 50%-70% sometimes hitting 90%

I'm running my resolution at 1920x1200 on a single monitor as the drivers right now don't seem to like triple monitors
 
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Sounds like a bit of a nightmare sidegrade to me. Hopefully new drivers will address most of the issues in time.
 

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Sounds like a bit of a nightmare sidegrade to me. Hopefully new drivers will address most of the issues in time.
Not going to lie it has been a nightmare

So if i can’t get it working, I’m going to put the 2070 back in
 
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And I wonder, how so you just swap videocard with the same one, only it is amd though? Both cards are with very similar performance on most games....
 

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Report your findings
 

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And I wonder, how so you just swap videocard with the same one, only it is amd though? Both cards are with very similar performance on most games....
5700 XT slightly faster if it works properly
 

eidairaman1

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Durvelle27

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fullinfusion

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Dont know if related but if i put my Monitor refresh rate at 75HZ, GPU-Z and Wattman (GPU clock/power/fan speed/etc) fails to read anything at all, change it back to 60HZ all works ok, lots of silly bugs going on

This on a Sapphire RX5700XT, Monitor using Displayport.

Edit: I did a fresh install of Windows 10 1903, thinking it was that, but nope, was the refresh rate bug. I did a disk image before formatting to fresh install.
Don't worry, the refresh rate bug is affecting even vega cards. If you have a144 hrz monitor go into windows display settings and drop it down to 120 MHz and that should fix a lot of problems for the time-being.
 

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@Durvelle27 I hate to sound like an ass, but you seriously need to consider a clean install of the OS and all latest drivers, I mean if you have a boot drive separate from your storage like I do, it only takes 30 minutes. I have found everything works flawless when I do this. The fan reading stuff I can't help you with as that is driver related, but overall stability should be fine on a clean install.
 

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Its definitely a high priority Durvelle. Hold on they are trying to get the issues sorted ASAP.
 

Durvelle27

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@Durvelle27 I hate to sound like an ass, but you seriously need to consider a clean install of the OS and all latest drivers, I mean if you have a boot drive separate from your storage like I do, it only takes 30 minutes. I have found everything works flawless when I do this. The fan reading stuff I can't help you with as that is driver related, but overall stability should be fine on a clean install.
Clean made no difference

So far keeping FreeSync disabled and Ehanced Sync disabled while not messing with Wattman seems to allow me to game for a short period
 
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Space Lynx

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I am honestly worried about my 3 fan 5700 XT pre-order now cause of this thread... ugh :(
 
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Benchmark Scores They're pretty good, nothing crazy.
OP can you post an event log of system when the crash occurs?
129203



Quite a few angry customers...


129204


"I don't know man, I was having the same issues until it finally worked with what I said I did. I fresh installed windows twice. It definitely sucked but I did get it working good. Now it's just my junction temp that has me worried. Just double check that all that stuff is off and do a DDU uninstall in safe mode, then reinstall in airplane mode. If that doesn't work fresh install windows and do all the windows updates before you install the radeon drivers. I hope that helps. "
 
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maybe it's just a bad unit.if every card was like that it'd be impossible to review.
 
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Space Lynx

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gamersnexus has talked about games freezing in his original 5700 review as well... egh... i wanted an all AMD system so bad :/ think i might cancel my order and just a rtx 2070 super, they are in stock again finally direct from nvidia. egh damnit :(
 
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Benchmark Scores They're pretty good, nothing crazy.
gamersnexus has talked about games freezing in his original 5700 review as well... egh... i wanted an all AMD system so bad :/ think i might cancel my order and just a rtx 2070 super, they are in stock again finally direct from nvidia. egh damnit :(

might be worth it...

Time is really valuable in gaming -- the better something 'just works' the more time you have to actually game and enjoy it.
 
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gamersnexus has talked about games freezing in his original 5700 review as well... egh... i wanted an all AMD system so bad :/ think i might cancel my order and just a rtx 2070 super, they are in stock again finally direct from nvidia. egh damnit :(
should anything happen you can still send it back,I don't know why the OP is not doing it.though having an unusable rig sucks,I know the OP has a 2070,I don't know if you have anything since there's no damn igpu on ryzen.
 
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It WILL get sorted out, just might take some time. I had all kinda of screen corruptions, BSODs and driver crash problems for my old man FuryX right after launch. By mid 2016 the GPU becomes mostly problem free. So I say give it about a year for the driver to mature.
 
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Ok.. So the answer seems to be to do a fresh install of windows (sometimes repeatedly) then remove the driver Windows installs in safe mode then install the drivers and then turn off all the good features of the card...
That's what I'm getting from the AMD forums.
 
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Ok.. So the answer seems to be to do a fresh install of windows (sometimes repeatedly) then remove the driver Windows installs in safe mode then install the drivers and then turn off all the good features of the card...
That's what I'm getting from the AMD forums.

same, also put fans to max.

also LOL @ the threads on amd forums that ended with "SOLVED: Bought a 2070 super"
 
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Space Lynx

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Ok.. So the answer seems to be to do a fresh install of windows (sometimes repeatedly) then remove the driver Windows installs in safe mode then install the drivers and then turn off all the good features of the card...
That's what I'm getting from the AMD forums.

I always unplug the ethernet cable during a clean install, and install newest drivers manually. this might be worth a shot here ^^
 
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