Games Under-Performing, Unknown Culprit, Proves to be a Challenge

[m&m's]

ps: the machine as a default bundle costs around 2000bucks, at the time.
pss: on the pci port, it reads "225w", the card I think needs 150w or something.

What @Kursah meant by "run it's built in test to verify your PCIe slot is running at full speed" is this:

You need to the click the blue "?".

The PCI-E slot should only output 75W and the rest be provided directly by the PSU.

 

[TwinDenis]

What @Kursah meant by "run it's built in test to verify your PCIe slot is running at full speed" is this:

You need to the click the blue "?".

The PCI-E slot should only output 75W and the rest be provided directly by the PSU.

yeah okay, it was hidden, here it is:

ps: title changed to something within the topic of our discussion.

 

[Kursah]

Leave the app on the main info screen...as shown by @m&m's with the test going. He highlighted on the part we want to see to give you an idea of what we're looking for...

 

[TwinDenis]

Leave the app on the main info screen...as shown by @m&m's with the test going. He highlighted on the part we want to see to give you an idea of what we're looking for...

okay here it is:

 

[siluro818]

How do you define stutter btw? How frequent and how long are the jumps/stops in framerate? It could well be some display sync issue.

 

[TwinDenis]

How do you define stutter btw? How frequent and how long are the jumps/stops in framerate? It could well be some display sync issue.

fps drops without fps counter dropping a single frame usually, it is constant, it happens after minion spawn and remains constant until end of a game in heroes of the storm especially, I used 2 monitors to check on that as well.
You could also describe it as constant hiccup. Non smooth animations as though it was fps dropped at 30fps or 40fps.

ps: I will check on this thread every 10 minutes usually so expect fast response.

 

[m&m's]

fps drops without fps counter dropping a single frame usually, it is constant, it happens after minion spawn and remains constant until end of a game in heroes of the storm especially, I used 2 monitors to check on that as well.
You could also describe it as constant hiccup. Non smooth animations as though it was fps dropped at 30fps or 40fps.

ps: I will check on this thread every 10 minutes usually so expect fast response.

Wait a minute, so FPS don't actually drop? It seems like it drops but it does not.

okay here it is:

Everything seems fine. PCI-E 2.0 X16.

EDIT: Install MSI Afterburner, play at least 10 minutes and post a screenshot of the hardware monitor so it looks like this:

 

[Kursah]

I saw that. Please be respectful & not pushy. We are here to help for free..making statements that you expect replies is going to get you ignored.

With that said...have you been monitoring your actual in FPS? With what? How about GPU clocks while gaming?

 

[TwinDenis]

Wait a minute, so FPS don't actually drop? It seems like it drops but it does not.


Everything seems fine. PCI-E 2.0 X16.

EDIT: Install MSI Afterburner, play at least 10 minutes and post a screenshot of the hardware monitor so it looks like this:

Here are the results in game while having the problem of constant stutter/fps drop(in game counter shows 59 fps as such is my screen's actual framerate, I have tried on other monitor too):

So I was idle, then got into queue for heroes of the storm then got in game and was playing, then closed the game and took this screenshot.

 

[natr0n]

If you're using a platter hard drive have you ever even defraged it ?

http://www.piriform.com/defraggler

 

[TwinDenis]

If you're using a platter hard drive have you ever even defraged it ?

http://www.piriform.com/defraggler

of course, weekly.

 

[red_stapler]

Here are the results in game while having the problem of constant stutter/fps drop(in game counter shows 59 fps as such is my screen's actual framerate, I have tried on other monitor too):


So I was idle, then got into queue for heroes of the storm then got in game and was playing, then closed the game and took this screenshot.

I don't see the framerate on that chart.

 

[TwinDenis]

I don't see the framerate on that chart.

okay but he asked for it, and the fps is at 59 constant , it wont fall, only on extreme cases but even so.

 

[m&m's]

Alright I don't own an NVidia GPU, but can someone tell if the spikes are normal for a GTX 980?
Also your GPU never exceeded 40% usage, disable VSync and try again.

 

[TwinDenis]

Alright I don't own an NVidia GPU, but can someone tell if the spikes are normal for a GTX 980?
Also your GPU never exceeded 40% usage, disable VSync and try again.

well, no idea but if I disable vsync it would probably be worse, I will post one more then, should I use some kind of fps counter?

 

[m&m's]

Also you might want to look if there's a newer BIOS available for your GPU.

 

[rtwjunkie]

Alright I don't own an NVidia GPU, but can someone tell if the spikes are normal for a GTX 980?

Are you talking about the spikes for frame buffer usage? No, I've not seen that. It stays pretty steady.

 

[m&m's]

Are you talking about the spikes for frame buffer usage? No, I've not seen that. It stays pretty steady.

I'm talking about the GPU usage spikes that I framed in red. GPU saving feature? Could it be causing the stutter?

 

[rtwjunkie]

I'm talking about the GPU usage spikes that I framed in red. GPU saving feature? Could it be causing the stutter?

Lol, my eyes must be getting bad. The red highlights look like they are on the FB line.

To answer the GPU usage, yes, it does drop or increase based on what's on screen, but I rarely see more than a 5% difference. In other words, it's usually the overall game itself which drives my GPU use percentage.

 

[TwinDenis]

Lol, my eyes must be getting bad. The red highlights look like they are on the FB line.

To answer the GPU usage, yes, it does drop or increase based on what's on screen, but I rarely see more than a 5% difference. In other words, it's usually the overall game itself which drives my GPU use percentage.

In msiafterburner the power% is the first one above the first graph so I think it could be that the name of the graph is at the top of the graph. Not sure but I guess it is that.
I am about to record gameplay without vsync from in game and from nvidia control panel.

Alright I don't own an NVidia GPU, but can someone tell if the spikes are normal for a GTX 980?
Also your GPU never exceeded 40% usage, disable VSync and try again.

okay so I managed to record it without vsync, which was horrible, much screen tearing and massive hiccup or whatever it is called.
I made sure to take many pictures of it, I scrolled all the graphs, the name is on the top it seems as I suspected.
here we go:
1-

2-

3-

4-

So at the end I was not running the game , I ran it for more than 10 minutes. So this model is a windforce model from gigabyte, it has 3 fans.

 

[vectoravtech]

What games is it studdering on? I remember ages ago you needed to input a boudrate with the number in the ~ of some FPS games. That sticker looks generic, heres a software I always use as a last resort on help rooms called (Hitman Pro) that comes as a 30 day demo. Their server has a ton of antivirus/ antimalware aps on it.

 

[TwinDenis]

I remember ages ago you needed to input a boudrate with the number in the ~ of some FPS games.

tried several things, from limiting fps to vsync play around, it will not make any diffrence but vsync will make it look more acceptable. In some cases still unplayable.

 

[trog100]

how does it behave when you run a benchmark like heaven.. people can relate to that being as its commonly used..

the other thing to try running is furmark.. that should show maximum power and core usage all the time while its being run.. run it windowed.. you can see more whats going on while its going on..

trog

 

[TwinDenis]

how does it behave when you run a benchmark like heaven.. people can relate to that being as its commonly used..

the other thing to try running is furmark.. that should show maximum power and core usage all the time while its being run.. run it windowed.. you can see more whats going on while its going on..

trog

Yes I tried them as well, I cannot seem to spot the problem or problems.

ps: we cannot really related, every computer is different but if something is not right either software-wise or hardware-wise then there could be a problem, it depends of what the issue is and where its location is, I tried everything I could in software perspective and operation, settings etc, now the people here are trying to check on my hardware, I am not sure but as far as I remember I got pretty high scores on those tests. But scores will not really matter, if something is wrong and is a tiny little thing or detail or compatibility or whatever it will not work as intended. I cannot really troubleshoot the issue but I am grateful that there are people interested for help.

pss: maybe it is an illusion but assuming my results are good, setting my game to realtime on process list from task manager improved a bit of the problem but it still existed, it was a minor improvement, well almost at 5%-10%, that small. But it could be an illusion thats why I rate it so small.

 

[Iceni]

I'm looking at this from a software perspective.

The hardware is over-specced for the game your playing, FPS shouldn't be a issue, and it isn't.

Your windows install, is it clean.

Do you run an antivirus program. And is the antivirus set to scan everything including minor system changes and file requests. If so pull the internet cable out of the machine, disable the AV, then run the same game and see if it still has the same lag spikes. Be mindful with the AV program that it may have several programs or processes using other names. If the problem goes away you have your culprit.

Then do the same thing with the firewall. Heuristic scans cause all sorts of interesting effects.