Gigabyte 9070 XT audio issues

[Kamelott]

I just registered, because I think I have same issue and I think I know what is a reason for this. I have a new Powercolor Rx9070 Hellhound and I get sound distortions, when I play music in background via displayport on my monitor. When I play music via HDMI on my LG Oled TV apart from sound distortions I also get short sound cut outs. I found out that all these issues disappear when graphic card is not in idle state, for example when I open GPU-Z and run built in render test. It stresses graphic to about 30% of load and makes clocks go higher. Please check if it solves your issue with sound? If yes you can report a bug to AMD, I already did that. I hope they will increase idle clocks in next graphic driver update.

I'm experiencing the same issue. I use a monitoring tool on my PC and noticed that this happens when the GPU's processing drops to 0%. In other words, the audio cuts out precisely when the GPU is idle. I hope they fix this, as it's an excellent card!

 

[ZigorVeal]

I wanted to reply and say that once I set up my TV and receiver to use ARC, the audio issues are completely gone. I have no idea why but it works. If that's not feasible for whatever reason, you can also try using a digital optical cable to your receiver and HDMI to your TV. It's not ideal but it does prevent the cracking and skipping. Hope that helps someone.

It seems I spoke too soon. The issue started up again after more than a week of things working fine with ARC enabled. Back to using a digital optical cable sending audio to the receiver and HDMI for video straight to my TV. Hopefully AMD will correct the driver at some point, but the optical cable may be the only solution for a long time I'm afraid.

 

[ZigorVeal]

Till is fixed by AMD drivers or other, can't you switch to you MBO audio codec is an Realtek 1200 only ALC 4080 codecs pops and cracks?

You can and that's what I'm doing using an optical cable for sound. The problem is that it's not lossless and doesn't sound as good. Music sounds fine since it's stereo anyway. But games do not sound nearly as good when I manually set the receiver to Dolby. So it's stereo for games. When I was using HDMI it would just automatically set the audio to be what it should and the sound was lossless and great. Stereo for gaming is a diminished experience when I have this 5.1 set up.

 

[rv8000]

I don’t know if this will fix anything but have people tried different HDMI ports if you are running a card with 2xDP 2xHDMI? I was not having any audio issues when watching youtube/browser videos on my c2 with the audio going to TV.

I only bring this up because the 3rd port (1st HDMI) wasn’t able to drive 4k120hz with my 2x dp monitors running as well, but the 4th port (2 HDMI), has no issue running 4k120hz; zero audio issues if using the c2 for sound and no major 3D load running.

Just a thought

 

[rusty caterpillar]

You can and that's what I'm doing using an optical cable for sound. The problem is that it's not lossless and doesn't sound as good. Music sounds fine since it's stereo anyway. But games do not sound nearly as good when I manually set the receiver to Dolby. So it's stereo for games. When I was using HDMI it would just automatically set the audio to be what it should and the sound was lossless and great. Stereo for gaming is a diminished experience when I have this 5.1 set up.

Maybe you have to uninstall or disable devices as HD audio from Device Manger and re install Realtek audio drivers. I can't tell exactly without seeing, I'm using DP cable.
It might be as you said AMD drivers but, you have to get rid your system entirely of HD audio including maybe disable it from BIOS.

Hope it helps

 

[R-T-B]

Honestly I've had this since day one if I let the audio sleep on my HDMI 2.1 port on my 7900 XTX. It seems to me like AMD's HDMI 2.1 sleep implementation is somewhat flawed.

I'd try a silent sound playing in the background to ensure the signal is kept awake. I use this .net app to do it (it's intended for SPDIF but works fine for HDMI), set it to autostart at boot. Will also run in Linux under mono, if that's interesting to anyone:

Releases · handruin/spdif-ka

SPDIF Keep Alive utility. Contribute to handruin/spdif-ka development by creating an account on GitHub.

github.com

PS: Yes this will use slightly more power keeping the audio chip portion awake, but I doubt it's even more than 5W, so not a lot or even very notable.

 

[Kamelott]

Another workaround would be to activate the overlay metrics and adjust them in the setup so that they become completely transparent. I tested it, and it worked. Until AMD solves the issue, it's an alternative

 

[eidairaman1]

Another workaround would be to activate the overlay metrics and adjust them in the setup so that they become completely transparent. I tested it, and it worked. Until AMD solves the issue, it's an alternative

Report issues in the driver software report function

 

[Kwadratowicz]

I've got problems with sound on my gigabyte 9070 xt gaming oc too, when starting the video i would need to wait a while to get the sound through display port, like 5-10 sec.
And with build in audio in motherboard there was a lot of static noise, when playing games that don't max out gpu.

 

[Shou Miko]

I wonder if @ZigorVeal and @R-T-B have tired a direct cable to their Telly's to see if it could be an issue with the connection between the RX 9000 series and the receiver not the cable version or length.

But @R-T-B interesting to hear you keep the HDMI activate all the time not letting it sleep and for @Kwadratowicz that's is a delay maybe the RX 9070 XT is just slow activating the HDMI port, and as @eidairaman1 says report it to AMD they properly can fix this either with a driver or firmware update.

Because last time I checked shortly with a HDMI 8K 1,5meter kabel from Biltema in Sweden that I use everywhere I didn't have this issue but that was with the release driver for the RX 9070 / XT.

This cable: https://www.biltema.se/kontor---tek...kablar/hdmi-kablar/hdmi-kabel-15-m-2000044521

 

[Kwadratowicz]

I'm using DP cable with vesa certifikate, https://www.amazon.pl/dp/B0C15G6D81 , and problem is on this cable too.
I was trying hdmi cable cause mine 9070 xt has problem with boosting in older titles to max, and mainly sound was problematic in older titles, but forever winter too had problems with sound.
But with for example Path Of Exile 2 card works flawless. So i'm thinking if it is not a problem with the saving energy drivers, which are to aggressive, and card is not working because of this properly.
I will gather more data, and send ticket to amd, cause sound is a problem, and boost is a problem in older titles.

 

[R-T-B]

I wonder if @ZigorVeal and @R-T-B have tired a direct cable to their Telly's to see if it could be an issue with the connection between the RX 9000 series and the receiver not the cable version or length.

This is what I am doing. I don't use an intermediary receiver. Apologies, missed that part.

 

[rusty caterpillar]

Registered to reply to this thread.

Same issue here, Asus prime 9070XT HDMI audio out to AVR, 5.1 PCM.
Desktop audio, YouTube, music the audio crackles and cuts out intermittently. Audio in games works perfectly.
Using GPUz to create some GPU load appears to correct the issue for me as well. Also already had PCIe aspm disabled.

What is motherboard?