Got Kryonaut here, deception!

[Franz]

Hi guys, I suspected something is wrong when first aplicantion of this paste and after other tube order went here (GD900) I finally prove some damage about abrasion.

This two pic is no wiped:

And here a big scratch:

Number 7 almost gone And I dont remember my cpu with those stains (anothers scratchs that still there before kryonaut, only on red is new)

Hard copper polishing:

Long story short, those scratches was maded when I tried to wipe for aply the GD900. On the first aplication I put a small amount on cold plate and didnt like, when I removed the paste with paper that big scratch appears.... And also, when I wiped all things before the repaste I notice those spider web scratches. It seems this paste is abrasive at all, but in some points it have big grains and this made those more agressive scratches appears in cold plate and the processor.

Dont know it because its a bad batch or its kryonaut standards performance, but mx4 performed same here and on load the GD900 is 2~3ºC worst but curiously on idle the GD900 perform 1~2ºC better

The price was a deception too, I paid R$59 for 1g on kryonaut and R$13,5 on GD900 for 3g or even mx4 with 4g will cost R$50.

I've seen another abrasive paste, thats the scythe elixir but its VERY fine it polished the fuma's 2 cold plate when I bought, it had some scratches and some superficial gone living mirror finish shine. Not good, but not substantial metal removed like in kryounaut! (and elixir performed worst than mx4)

Thats it, R$65.5 (shipping included) trashed out. I think it will be better spend the same amount on gelid ocx with same amount of money on amazon

 

[Emboldi]

Hi, is this post to warn others?

 

[DeathtoGnomes]

Those scratches are not significant and wont affect cooling performance. A little bit of lapping would fix that if your DCO is that instense. There could be an number of way that could have caused that and blaming the past alone from one instance does not sell. Repeat applications to see if you can make those scratches again is in order here.

 

[R-T-B]

There are known bad batches of Kryonaut still in retail circulation that are "grittier" than expected, just FYI. It's one of the reasons I avoid it now.

 

[FreedomEclipse]

Send those pictures with a copy of your invoice and batch number to TG customer service team. They'll sort you out like they did with quite a few TPU members here in the past

 

[Franz]

Those scratches are not significant and wont affect cooling performance. A little bit of lapping would fix that if your DCO is that instense. There could be an number of way that could have caused that and blaming the past alone from one instance does not sell. Repeat applications to see if you can make those scratches again is in order here.

I agree, those scratches not change the cooling. I will try to apply in other coper surface to see but I assegure, all surfaces were very clean, not even a grain of silica

Hi, is this post to warn others?

No, I think it just to share with someone

Send those pictures with a copy of your invoice and batch number to TG customer service team. They'll sort you out like they did with quite a few TPU members here in the past

Yeah, I think messed up things to reach "deception" statement without contact them. My mind dont work very well after those years of damn virus

 

[GerKNG]

i said this all the time and people respond with "there was A bad batch"
i said no... it is like 5 out of 10 tubes.
Kryonaut is either runny and dries out after a few weeks or it is liquid sandpaper.

 

[maxfly]

What are you using to clean the paste off of your block and cpu?
The reason I ask, is if you wipe tim off of copper with a dry piece of tissue you will get that black residue if it isn't completely clean. If you use isopropyl alcohol to clean your block, use an old t-shirt or wash cloth that's nice and wet then quickly dry it off before it air dries with another clean piece of the t-shirt and you wont get anymore of the black residue.

 

[Dr_b_]

Did you apply any twisting force to the cooler when bolting it down? Those look like either manufacturing or metal on metal scrapes, and somewhat scuffed up surfaces are better than polished ones for heatsinks, the paste fills in the imperfections

 

[Shrek]

Dont know it because its a bad batch or its kryonaut standards performance, but mx4 performed same here and on load the GD900 is 2~3ºC worst but curiously on idle the GD900 perform 1~2ºC better

Thermal conductivity can vary with temperature, but something else may be going on here.

 

[Bones]

Those scratches are not significant and wont affect cooling performance. A little bit of lapping would fix that if your DCO is that instense. There could be an number of way that could have caused that and blaming the past alone from one instance does not sell. Repeat applications to see if you can make those scratches again is in order here.

True but as time goes, with each application you'll get more scratching and that's an accumilative effect. Even in that case you probrably won't see much if enough to really impact results but at the same time I woudn't want it happening in the first place myself.

This along with the expense of it per gram vs other TIM's with comparable results for daily use is why I won't touch the stuff.

 

[FreedomEclipse]

I agree, those scratches not change the cooling. I will try to apply in other coper surface to see but I assegure, all surfaces were very clean, not even a grain of silica



No, I think it just to share with someone


Yeah, I think messed up things to reach "deception" statement without contact them. My mind dont work very well after those years of damn virus

Just as a follow up...

[SOLVED] Thermal Grizzly Kryonaut PSA (nasty scratching)

How does spreading it (with presumably such little pressure) scratch an metal IHS? If this is gambling, I will take those odds any day...................thanks for the heads up and all, but I'll continue to take my chances (and win). :) Paste materials might be improperly ground? How should I...

www.techpowerup.com

The Rep that replied to the thread is inactive but they left an email address so i guess that would be your first port of call.

If you search the the forum for Kryonaut - the first 10 or 20 threads (probably even 30...) you get are about pitting/scratching to CPUs/GPUs and coolers. Its not a one off occurrence. TG are aware of bad batches in the retail channel but i guess they have shipped too much product out to do a complete product recall so dealing with people who have received damages from using their products on a case by case basis is probably cheaper for them

 

[DeathtoGnomes]

True but as time goes, with each application you'll get more scratching and that's an accumilative effect. Even in that case you probrably won't see much if enough to really impact results but at the same time I woudn't want it happening in the first place myself.

This along with the expense of it per gram vs other TIM's with comparable results for daily use is why I won't touch the stuff.

Ok yea. @FreedomEclipse dug up an old thread on this that I wasnt aware of, or I forgot. The OP was lucky when they bought that particular tube from that crappy batch. I prefer MX nowadays which is why I havent run into this.

Still there was no deception here, just RNGesus at play.

 

[toilet pepper]

Kryonaut is one of the most bootlegged thermal paste out there. If you check the some random online shops you'd see that prices vary a lot and some look fishy. I only buy Kryonaut from a known retailer or just buy other paste.

 

[FreedomEclipse]

I only buy Kryonaut from a known retailer or just buy other paste.

You know that fake thermal paste is also being sold on amazon? Even when it comes directly from their own warehouses and not a 3rd party seller

 

[toilet pepper]

You know that fake thermal paste is also being sold on amazon? Even when it comes directly from their own warehouses and not a 3rd party seller

By that I mean, a local reputable brick and mortar place. For what its worth, those probably fake "cheaper" Kryonauts are still more expensive than other options with almost similar performance.

 

[Dr_b_]

True but as time goes, with each application you'll get more scratching and that's an accumilative effect. Even in that case you probrably won't see much if enough to really impact results but at the same time I woudn't want it happening in the first place myself.

This along with the expense of it per gram vs other TIM's with comparable results for daily use is why I won't touch the stuff.

this users claim is a bit suspect for a lot of reasons. Been using this stuff for a while and have never seen this kind of thing, not discounting that he could have gotten a bad tube of it.

 

[FreedomEclipse]

By that I mean, a local reputable brick and mortar place. For what its worth, those probably fake "cheaper" Kryonauts are still more expensive than other options with almost similar performance.

I wouldnt trust them either. Purely because sometimes retailers will source from other retailers who source their source from other retailers - And im not joking. I once bought an ATi card from a brick and mortar store that had to contact another store when the card died and i had to RMA.

Thats how business works though - you look on the market for the lowest price buy 10-50 units (depending on what youre buying) then sell them at the same price as everyone else or barely undercutting them to get the sale.

That's why Arctic and possibly a few other brands started leaving hidden serial codes that you can scratch off and authenticate them on their website.

this users claim is a bit suspect for a lot of reasons. Been using this stuff for a while and have never seen this kind of thing, not discounting that he could have gotten a bad tube of it.

suspicious??? Its been happening for some 2-5years. Just search TPU thread history. Folks here have had issues with Kryonaut before. There are bound to be a lot of the bad batches still in the retail channels because they arent an item thats generally in high demand.

 

[Dr_b_]

suspicious??? Its been happening for some 2-5years. Just search TPU thread history. Folks here have had issues with Kryonaut before.

Yes, suspect. Consider that i mentioned its possible a bad tube was used, but:
-deep scratches, you would have to apply pressure to wipe away gritty material to scratch the surface
-showing the black substance after wiping off the thermal paste, which are metal oxides, this has nothing to do with thermal paste, nor does this prove its gritty
Those shown here are so superficial the impact on thermals is not likely, why make such a strange post with the word "deception" in it?

 

[robot zombie]

Kryonaut is one of the most bootlegged thermal paste out there. If you check the some random online shops you'd see that prices vary a lot and some look fishy. I only buy Kryonaut from a known retailer or just buy other paste.

This is why I try to go direct from manufacturer wherever possible.

1 - not supporting retailers fully of shady products *cough* amazon *cough* newegg...

2 - manufacturer has full control and thus culpability...

Of course... many seem to be foregoing doing any of their own sales to consumers, leaving you with only the official retailers. Kryonaut being one.

Ill put it this way. I have a cooler and a Ryzen 2600 with scratches from Kryonaut bought on amazon. I would never buy it again, unless I could buy it from them directly, because I know for certain that I cannot always depend on other retailers to have the "good batches." If kryonaut sells me a bad tube directly, its easier for all of us to work it out. Id rather deal with them than amazon. I just kind see them as having more reason to not want to leave me hung out than really any major retailer out there.

Fwiw I didnt notice any performance difference. Its more the priciple of sunburn cream later that bugs me.


Craftsman used to have a killer tool policy. Their tools arent stellar quality but if you got a lemon or it simply quit on you, you could take it into any dealer anywhere... generally with nothing but the tool, and walk out with a free replacement that would be good to go. You dont get that kinda thing by scatterring seeds in the wind blowing across the internet marketplace. Its hard to keep brand and distribution tight, weakening consumer trust in the products themselves over time.

 

[FreedomEclipse]

Yes, suspect. Consider that i mentioned its possible a bad tube was used, but:
-deep scratches, you would have to apply pressure to wipe away gritty material to scratch the surface
-showing the black substance after wiping off the thermal paste, which are metal oxides, this has nothing to do with thermal paste, nor does this prove its gritty
Those shown here are so superficial the impact on thermals is not likely, why make such a strange post with the word "deception" in it?

Other threads with nasty pitting/scratching:

Thermal Grizzly Kryonaut scratching and denting.

Hello all I bought this tube of Thermal Grizzly (TG) Kryonaut in December 2019. I applied the paste to the CPU and GPU in January 2020. After about 8 months in September 2020, I dissembled the blocks for maintenance. At first, I saw some marks on the CPU block after I wiped away the old paste...

www.techpowerup.com

Thermal Grizzly Kryonaut weird scratches

I have a big problem with this thermal paste. Im would like to upgrade my cpu cooler with the 3rd fan. My plan: im take out the large cooler put on the fan + im refresh the thermal paste and put back. When im cleaning the cooler im realized white dots. I didn't know what it was, the surface is...

www.techpowerup.com

[SOLVED] Thermal Grizzly Kryonaut PSA (nasty scratching)

EDIT: matter is fully settled amicably, with the help of the very good @Thermal-Grizzly support. What can I say. Pay premium price, get premium scratching on both IHS and coldplate. Delidded my 8700K, only to find out what just 3 days of Kryonaut did to my D15S and the top of the IHS. Good...

www.techpowerup.com

When you mount a cooler and screw it in place, the retention system will pull or rotate the heatsink around so its facing the way it should be rather than being off at an odd angle - so an off kilter 40' heatsink will get pulled to 45' - the mounting system adjusts itself - the scratches come as the two mating surfaces meet and youre screwing the heatsink down.

and the word 'deception' could be because English might not be the OPs first language

 

[lexluthermiester]

and the word 'deception' could be because English might not be the OPs first language

This seems likely, as such we should be more patient with them and help them flesh out the problem.

 

[robot zombie]

I mean... in a literal sense it IS decieving. Not nessesarily in the sense that either of them lied about anything but definitely in the sense that you expect because of the name on the tube that good stuff is coming out. And then it comes out weird and scratches your heatsink. So you see, you were decieved by the tube itself! You look at that and say "Wait, THAT wasnt meant to happen!"

I dunno, not conventional but easy enough to get around. Just gotta watch the tone the rest of the time, which doesnt read as nessesarily angry or overloaded with accusatory language. And then you realize this person just needs some help getting up to speed.

May of us here have seen it all with this paste. But there will always be new customers who might not have been plugged into what has gone down and now have an unexpected issue on their hands. Yeah... the damage is minimal in the end, but I can get why people might have some issues with a pricey, revered, high performance paste causing any form of physical damage to their hardware. You can lap it off or just leave it, but you wont catch me making excuses for any company having a ton of heatsink scratching stuff out there.

So to me, even if they did call it deception in a moment of frustration, I wouldnt fault them lol. That is a legitmately frustrating situation. Nobody wants to pull a heatsink to find it covered in scratches... especially after forking over to hopwfully treat it better. I swore like crazy when I saw. Going out and denigrating every manufacturer who lets you down is a bad look, but is far from being based in a foreign emotion, though a lot of people like to act like they never ever feel burned and just have a reaction, like they think they are robots with advanced consumer protocols or something.

Just sayin... its 100% irrelevant in my book.

 

[eidairaman1]

Those scratches are not significant and wont affect cooling performance. A little bit of lapping would fix that if your DCO is that instense. There could be an number of way that could have caused that and blaming the past alone from one instance does not sell. Repeat applications to see if you can make those scratches again is in order here.

Just buff it

I mean... in a literal sense it IS decieving. Not nessesarily in the sense that either of them lied about anything but definitely in the sense that you expect because of the name on the tube that good stuff is coming out. And then it comes out weird and scratches your heatsink. So you see, you were decieved by the tube itself! You look at that and say "Wait, THAT wasnt meant to happen!"

I dunno, not conventional but easy enough to get around. Just gotta watch the tone the rest of the time, which doesnt read as nessesarily angry or overloaded with accusatory language. And then you realize this person just needs some help getting up to speed.

May of us here have seen it all with this paste. But there will always be new customers who might not have been plugged into what has gone down and now have an unexpected issue on their hands. Yeah... the damage is minimal in the end, but I can get why people might have some issues with a pricey, revered, high performance paste causing any form of physical damage to their hardware. You can lap it off or just leave it, but you wont catch me making excuses for any company having a ton of heatsink scratching stuff out there.

So to me, even if they did call it deception in a moment of frustration, I wouldnt fault them lol. That is a legitmately frustrating situation. Nobody wants to pull a heatsink to find it covered in scratches... especially after forking over to hopwfully treat it better. I swore like crazy when I saw. Going out and denigrating every manufacturer who lets you down is a bad look, but is far from being based in a foreign emotion, though a lot of people like to act like they never ever feel burned and just have a reaction, like they think they are robots with advanced consumer protocols or something.

Just sayin... its 100% irrelevant in my book.

I doubt the scratches are from the TC but mishandling of hsf.

 

[robot zombie]

Just buff it


I doubt the scratches are from the TC but mishandling of hsf.

Always a possibility. Admitedly I haven't gotten through the whole thread, so Ill take that on face value.

Its just hard to seperate it out with this paste. So many cases of scratched heatsinks and the existence of TG-branded paste that legitmately can scratch them up pretty well. Its plausible, you know?