Help- No GOP (Graphis Output Protocol) On My Sapphire Radeon Pulse RX570

Dadconkster · Sep 26, 2021

I have finished a new build. This is my 3rd build. Being 75 It took me a little longer. All works well except when I boot the system using the UEFI BIOS the motherboard posts a message that the video card has no GOP and will be reset to CSM. Going to Sapphire's site I see that the RX570 Does have a UEFI BIOS.

When I use the TechPowerUp app to look at the RX570"specs-- on the side of the APP there is a listing for UEFI BIOS. Should there be a check mark in the UEFI Box if the card is indeed running a UEFI BIOS. At present I see no check mark there. Card Works Fine but without the GOP I cannot use secure boot and therefore will not be able to upgrade to Windows 11. Any thoughts on the how to correct this problem

Thanks,

Dadconkster

TheoneandonlyMrK · Sep 26, 2021

Dadconkster said:
I have finished a new build. This is my 3rd build. Being 75 It took me a little longer. All works well except when I boot the system using the UEFI BIOS the motherboard posts a message that the video card has no GOP and will be reset to CSM. Going to Sapphire's site I see that the RX570 Does have a UEFI BIOS.

When I use the TechPowerUp app to look at the RX570"specs-- on the side of the APP there is a listing for UEFI BIOS. Should there be a check mark in the UEFI Box if the card is indeed running a UEFI BIOS. At present I see no check mark there. Card Works Fine but without the GOP I cannot use secure boot and therefore will not be able to upgrade to Windows 11. Any thoughts on the how to correct this problem

Thanks,

Dadconkster

It sounds like it has a older non uefi bios on it ,I think they're are uefi BIOS you could flash to it, with a gop included, just make sure your graphics output types and position matches between yours and the donor card too.

Ps does the card have a dual bios switch, try it, the other could be uefi.

eidairaman1 · Sep 30, 2021

Dadconkster said:
I have finished a new build. This is my 3rd build. Being 75 It took me a little longer. All works well except when I boot the system using the UEFI BIOS the motherboard posts a message that the video card has no GOP and will be reset to CSM. Going to Sapphire's site I see that the RX570 Does have a UEFI BIOS.

When I use the TechPowerUp app to look at the RX570"specs-- on the side of the APP there is a listing for UEFI BIOS. Should there be a check mark in the UEFI Box if the card is indeed running a UEFI BIOS. At present I see no check mark there. Card Works Fine but without the GOP I cannot use secure boot and therefore will not be able to upgrade to Windows 11. Any thoughts on the how to correct this problem

Thanks,

Dadconkster

Get GPU-Z please and take a screen shot, post it here.

You will get help needed

Dadconkster · Oct 1, 2021

Here is a snapshot of TechPowerUP"s and HWINFO's reprot on my graphics card. I seems that there are several files with similar vbios. Which one is the correct one?

eidairaman1 · Oct 1, 2021

Being a Pulse card it may have a bios switch located on the card on the pcie bracket where the video outputs are or opening the case with power off and finding a switch on the closest edge to you near the pcie bracket or by the power supply connectors.

If you find that switch, flip it and power on the system and start gpu-z.

You have a mining bios.

Can you get a picture of the white sku stickers locatedon the back of the card or on the side of the card heatsink?

Dadconkster said:
Here is a snapshot of TechPowerUP"s and HWINFO's reprot on my graphics card. I seems that there are several files with similar vbios. Which one is the correct one?

I will help you find a bios after you flip switch (if there is 1)

Dadconkster · Oct 1, 2021

I find it interesting that I have a mining bios. I bought this card new from Newegg in 2020. Being retired it took me a while to purchase my components. The card does have a switch on the side. One position is for Compute the other for gaming. I had a warning notice in the original box that setting the switch to compute could cause the system to become unstable and require a reinstallation of the drivers. In addition this card is still under warranty.

eidairaman1 · Oct 1, 2021

Dadconkster said:
I find it interesting that I have a mining bios. I bought this card new from Newegg in 2020. Being retired it took me a while to purchase my components. The card does have a switch on the side. One position is for Compute the other for gaming. I had a warning notice in the original box that setting the switch to compute could cause the system to become unstable and require a reinstallation of the drivers. In addition this card is still under warranty.

Compute is the mining bios, the other side is gaming, they come that way by default. Flip the switch to gaming, boot up and get a gpu-z screenshot of that side please

Dadconkster · Oct 2, 2021

Thank you for your patience. This should be the Game bios. Oddly, with the RX 570 set to this bios I cannot enter setup on my B550 after bootup. If I try to enter the B550 bios while this setting is enabled on the graphics card the system hangs up, I get a message on my monitor (input not supported) and I have to reboot. When I reboot after the system hangs up without trying to enter setup bios by using the delete key the system will boot and I still get the message on my monitor "input not supported" for a few seconds and then the system finishes booting into Windows. After boot, using System Information, Windows tells me that I now have a UEFI Bios but it is not enabled. I have tried to enable Secure boot using the settings in Advanced Recovery but the same thing happens upon reboot, I can't get into the bios on my motherboard.

eidairaman1 · Oct 2, 2021

Dadconkster said:
Thank you for your patience. This should be the Game bios. Oddly, with the RX 570 set to this bios I cannot enter setup on my B550 after bootup. If I try to enter the B550 bios while this setting is enabled on the graphics card the system hangs up, I get a message on my monitor (input not supported) and I have to reboot. When I reboot after the system hangs up without trying to enter setup bios by using the delete key the system will boot and I still get the message on my monitor "input not supported" for a few seconds and then the system finishes booting into Windows. After boot, using System Information, Windows tells me that I now have a UEFI Bios but it is not enabled. I have tried to enable Secure boot using the settings in Advanced Recovery but the same thing happens upon reboot, I can't get into the bios on my motherboard.

I will try to find several that may resolve the problem. Was the GPU in its original box with a sticker seal on the edge or clear wrapped, what about the antistatic bag the card is supposed to come in?

Dadconkster · Oct 2, 2021

Original Box, Sealed-- In anti static. Sold new by Newegg. I purchased the card in 2020. Being retired it took me time to get all the parts. If Microsoft didn't have the requirement for Secure Boot all would be ok.

eidairaman1 · Oct 2, 2021

Dadconkster said:
Original Box, Sealed-- In anti static. Sold new by Newegg. I purchased the card in 2020. Being retired it took me time to get all the parts. If Microsoft didn't have the requirement for Secure Boot all would be ok.

Can you get a sku sticker pic from the card or box please.

Dadconkster · Oct 2, 2021

Here it is.

eidairaman1 · Oct 2, 2021

Ok this is your card, let me study bios

PULSE RX 570 8G G5 HDMI DP

Up to 1284 MHz, 8GB GDDR5, 1080p gaming

www.sapphiretech.com

Dadconkster said:
Here it is.

Do not flash anything yet.
This is a very old bios,

Verified 2017 06 29

Sapphire RX 570 VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

These are the latest bios.
2019 10 31

(This bios is labeled SKU 11266-66 which is your card)

Sapphire RX 570 VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

2019 10 31

Sapphire RX 570 8 GB VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

AMD RX 570 8 GB VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

sapphire RX 570 8 GB VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Sapphire RX 570 8 GB VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Sapphire RX 570 VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Saphire RX 570 8 GB VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Dadconkster · Oct 2, 2021

Could I just select one ( the latest) and flash the BIOS

eidairaman1 · Oct 2, 2021

Dadconkster said:
Could I just select one ( the latest) and flash the BIOS

Let me finish, i do this to help many and have options.

Dadconkster · Oct 2, 2021

Thank you

eidairaman1 · Oct 2, 2021

Make sure the card is switched to the Gaming (1284/1750) bios and not compute bios.

Get this tool.

AMDVBFlash / ATI ATIFlash 5.0.567 Download

AMD AMDVBFlash is used to flash the graphics card BIOS. The version released by ATI was called ATIFlash or just WinFlash. It supports all AMD Radeo

www.techpowerup.com

Use this file.

Sapphire RX 570 VBIOS

8 GB GDDR5, 1284 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Open amdvbflashwin.exe by right clicking and opening with administrator rights/privileges, find the file above you downloaded and flash, let me know if you get an error please.

Dadconkster said:
Thank you

Do not flash the compute bios if the gaming bios flash fails

Take your time flashing, remain calm and do not panic.

@Dadconkster lettuce know

Dadconkster · Oct 3, 2021

I want to thank everyone for helping me. I am still learning.

Dadconkster

eidairaman1 · Oct 3, 2021

Dadconkster said:
I want to thank everyone for helping me. I am still learning.

Dadconkster

So what have you done so far?

Dadconkster · Oct 3, 2021

You brought me to the point where I have the information to where I might possibly be able to correct the problem. Since the bios was not an official bios from Sapphire I want to contact them to see if they might fix the card. It is under warranty for 2 years. I have a less powerful card to put in imy computer if they will warranty the card. If Sapphire will not do anything for me then I will proceed with the flash. In the meantime I have learned al lot from you and others in the forum. The group has a real and caring spirit to help those like me who are still learning the ins and outs of the computer world. Thank you.

Dadconkster

eidairaman1 · Oct 3, 2021

Dadconkster said:
You brought me to the point where I have the information to where I might possibly be able to correct the problem. Since the bios was not an official bios from Sapphire I want to contact them to see if they might fix the card. It is under warranty for 2 years. I have a less powerful card to put in imy computer if they will warranty the card. If Sapphire will not do anything for me then I will proceed with the flash. In the meantime I have learned al lot from you and others in the forum. The group has a real and caring spirit to help those like me who are still learning the ins and outs of the computer world. Thank you.

Dadconkster

It is an official bios, it just wasn't verified by @W1zzard and crew, as they don't have the time to verify every bios around.

You have a dual bios card so if the flash failed, you can boot up using the bios switched to compute side, and then while booted up on the compute bios, flip back to gaming bios and flash it.

The bios I provided has your SKU (11266-66) marked on it along with the same exact Device ID & Subsystem ID (1002 67DF 1DA2 E353) and Samsung Memory.

So the chance of failure is 1-5% & Success is 95-99%

I've been helping users do VGA flashes on Mint Green/Red Arrow and chartreuse eye cards for 3+ years now.

22+ years of PC Building experience.

There are many more bios that are compatible with your card that I can provide, which are from 2018 and 2017. I only provided the latest ones which typically fix the uefi/gop troubles.

Dadconkster · Oct 3, 2021

Do you have to install AMDVBFlashDriverInstaller first.?

eidairaman1 · Oct 3, 2021

Dadconkster said:
Do you have to install AMDVBFlashDriverInstaller first.?

In the zip file you extracted to a folder, there is a readme.txt and a guide.pdf. Read them both first.

I'm unsure if you have to install that driver.

Dadconkster · Oct 3, 2021

Tried the Flash. I got a message this version of the Bios is already installed.

eidairaman1 · Oct 3, 2021

Dadconkster said:
Tried the Flash. I got a message this version of the Bios is already installed.

Ok that means you will need to do it via amdvbflash and not amdvbflashwin.

Where is your flash tool located, is it on the desktop?

System Name	DADCONKSTERPB3
Processor	AMD Ryzen 3700X 8 Core
Motherboard	MSI Mag B550 Tomahawk
Cooling	Stock AMD
Memory	16 GB Ripjaws
Video Card(s)	Sapphire Radeon Pulse RX570 8 GB
Storage	Western Digital 1TB WD Blue SN550 NVMe Internal SSD
Display(s)	Acer 19 Inch Model SB220Q
Case	Meshify C Black ATX High-Airflow Compact Mid Tower Computer Case, FD-CA-MESH-C-BKO
Audio Device(s)	On board MB Audio--Realtec
Power Supply	ARESGAME Power Supply 650W 80+ Bronze Certified PSU (AGV650)
Mouse	Kensington Orbit Trackball Mouse with Scroll Ring (K72337US)
Keyboard	Victsing Wired Keyboard Model PC093A
Software	Windows 10 Professional

System Name	RyzenGtEvo/ Asus strix scar II
Processor	Amd R5 5900X/ Intel 8750H
Motherboard	Crosshair hero8 impact/Asus
Cooling	360EK extreme rad+ 360$EK slim all push, cpu ek suprim Gpu full cover all EK
Memory	Gskill Trident Z 3900cas18 32Gb in four sticks./16Gb/16GB
Video Card(s)	Asus tuf RX7900XT /Rtx 2060
Storage	Silicon power 2TB nvme/8Tb external/1Tb samsung Evo nvme 2Tb sata ssd/1Tb nvme
Display(s)	Samsung UAE28"850R 4k freesync.dell shiter
Case	Lianli 011 dynamic/strix scar2
Audio Device(s)	Xfi creative 7.1 on board ,Yamaha dts av setup, corsair void pro headset
Power Supply	corsair 1200Hxi/Asus stock
Mouse	Roccat Kova/ Logitech G wireless
Keyboard	Roccat Aimo 120
VR HMD	Oculus rift
Software	Win 10 Pro
Benchmark Scores	laptop Timespy 6506

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	DADCONKSTERPB3
Processor	AMD Ryzen 3700X 8 Core
Motherboard	MSI Mag B550 Tomahawk
Cooling	Stock AMD
Memory	16 GB Ripjaws
Video Card(s)	Sapphire Radeon Pulse RX570 8 GB
Storage	Western Digital 1TB WD Blue SN550 NVMe Internal SSD
Display(s)	Acer 19 Inch Model SB220Q
Case	Meshify C Black ATX High-Airflow Compact Mid Tower Computer Case, FD-CA-MESH-C-BKO
Audio Device(s)	On board MB Audio--Realtec
Power Supply	ARESGAME Power Supply 650W 80+ Bronze Certified PSU (AGV650)
Mouse	Kensington Orbit Trackball Mouse with Scroll Ring (K72337US)
Keyboard	Victsing Wired Keyboard Model PC093A
Software	Windows 10 Professional

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

Help- No GOP (Graphis Output Protocol) On My Sapphire Radeon Pulse RX570

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