Interesting Problem 7700x + Aorus X670E PRO X = system freezes/lags RMA?

zanatos · Nov 20, 2024

Hi,

I have an interesting problem! MY Mobo (ROG X670E EXTREME) was destroyed and the shop gave me credit to get a new one. It was 40 days before the release of the X870E and i didn't want to wait so i got the X670E GIGABYTE PRO X!

after I got the machine from the shop with all updates i had an unpleasant surprise! the machine after booting up there was an image like this

View attachment anyone-know-whats-wrong-with-my-monitor-v0-pcy7ktnzp40b1.webp

***THIS IS NOT THE ACTUAL PICTURE BUT CLOSE TO WHAT I GET********

-i reseted the PC and i logged into windows normally
-next day i turned on the PC and while i go the windows LOGIN screen normaly the system appeared frozen. i put the log in credentials and with huge lag i logged into my PC but it was unresponsive. I unplugged the HDMI cable and the problem was solved.

this happens once per day more or less. If the HDMI plug/unplug doesn't work i just reset my PC!
I have tried this with 2 Graphic cards: RTX 4090 and RTX 4080 in HDMI 2.1 4k 144hz and the result is the same!

IS it a MOBO issue? IS it a memory issue?
what's going on?
I do not want to change MOBO again so i thought to ask you here the forum you are amazing people and always with the best suggestions!

Redwoodz · Nov 20, 2024

Is this the same PSU from the previous motherbard? How did that one get destroyed?

Frick · Nov 20, 2024

Yeah how did the previous board die?

Also, can you take a picture of your own crash instead? Does the sound freeze as well?

zanatos · Nov 20, 2024

Here is a video of the problem! it is not a crash!

video!

It is same PSU! it has been checked for power issues!
The previous one died from a power surge but PSU is ok!

Redwoodz · Nov 20, 2024

I would try a different hdmi cable, if that doesn't work you might want to try another PSU. I also would double check the PCIE power connector to the gpu, make sure nothing got hot. I assume you have tried updating drivers etc?

zanatos · Nov 20, 2024

Redwoodz said:
I would try a different hdmi cable, if that doesn't work you might want to try another PSU. I also would double check the PCIE power connector to the gpu, make sure nothing got hot. I assume you have tried updating drivers etc?

there is nothing wrong with HDMI cable!

DirtyDingusMcgee · Nov 20, 2024

Your previous motherboard died from a power surge? I would be very suspect of the power supply, and in fact, would test each part individually. How do you know the hdmi cable is good? very quick and easy to try a new one.

Redwoodz · Nov 21, 2024

Personally I have never heard of a motherboard blowing up because of a power surge unless the PSU failed too. Don't even see how it's possible unless it has no protection features. Trash the psu.

Aken Bosch · Nov 22, 2024

zanatos said:
there is nothing wrong with HDMI cable!

I'm willing to bet that there IS something wrong either with the cable or the TV settings (that's not a PC monitor, that's a TV and HDMI is ****). The way it behaves points out to the cable (yeah, yeah, I saw the post yelling that is nothing wrong with it) . Lower the bandwidth in the first place (go Chroma 4:2:2 for example and see what's happening and cut the sound over HDMI). Good luck.

eidairaman1 · Nov 22, 2024

Possible the gpu was damaged too

System Name	2022 PC / 2020 PC
Processor	Ryzen7 7700X / Ryzen7 5800X
Motherboard	GIGABYTE X670E AORUS PRO X
Cooling	Rog Ryujinn II ARGB / Capellix H100i
Memory	F5-6000J3636F16GX2-TZ5NR X2 / Trident z Royal 3200Mhz Cl14
Video Card(s)	Zotac AMP Triniti RTX 4090 /EVGA FTW3 ULTRA 3080
Storage	Kingston 2TB Fury Renegade / Aorus PCIE4 1TB
Display(s)	S95B / S95C
Case	anidees AI Crystal PC / Infiniti 2
Power Supply	Thermaltake Toughpower GF 3 1000W / TT Toughpower GF1 ARGB 850w
Mouse	Razer Basilisk V3
Keyboard	Asus Animate ii/ Corsair KG100
Software	windows 11 X2

System Name	White DJ in Detroit
Processor	Ryzen 5 5600
Motherboard	Asrock B450M-HDV
Cooling	Be Quiet! Pure Rock 2
Memory	2 x 16GB Kingston Fury 3400mhz
Video Card(s)	XFX 6950XT Speedster MERC 319
Storage	Kingston A400 240GB \| WD Black SN750 2TB \|WD Blue 1TB x 2 \| Toshiba P300 2TB \| Seagate Expansion 8TB
Display(s)	Samsung U32J590U 4K + BenQ GL2450HT 1080p
Case	Fractal Design Define R4
Audio Device(s)	Plantronics 5220, Nektar SE61 keyboard
Power Supply	Corsair RM850x v3
Mouse	Logitech G602
Keyboard	Cherry MX Board 1.0 TKL Brown
Software	Windows 10 Pro
Benchmark Scores	Rimworld 4K ready!

System Name	2022 PC / 2020 PC
Processor	Ryzen7 7700X / Ryzen7 5800X
Motherboard	GIGABYTE X670E AORUS PRO X
Cooling	Rog Ryujinn II ARGB / Capellix H100i
Memory	F5-6000J3636F16GX2-TZ5NR X2 / Trident z Royal 3200Mhz Cl14
Video Card(s)	Zotac AMP Triniti RTX 4090 /EVGA FTW3 ULTRA 3080
Storage	Kingston 2TB Fury Renegade / Aorus PCIE4 1TB
Display(s)	S95B / S95C
Case	anidees AI Crystal PC / Infiniti 2
Power Supply	Thermaltake Toughpower GF 3 1000W / TT Toughpower GF1 ARGB 850w
Mouse	Razer Basilisk V3
Keyboard	Asus Animate ii/ Corsair KG100
Software	windows 11 X2

System Name	2022 PC / 2020 PC
Processor	Ryzen7 7700X / Ryzen7 5800X
Motherboard	GIGABYTE X670E AORUS PRO X
Cooling	Rog Ryujinn II ARGB / Capellix H100i
Memory	F5-6000J3636F16GX2-TZ5NR X2 / Trident z Royal 3200Mhz Cl14
Video Card(s)	Zotac AMP Triniti RTX 4090 /EVGA FTW3 ULTRA 3080
Storage	Kingston 2TB Fury Renegade / Aorus PCIE4 1TB
Display(s)	S95B / S95C
Case	anidees AI Crystal PC / Infiniti 2
Power Supply	Thermaltake Toughpower GF 3 1000W / TT Toughpower GF1 ARGB 850w
Mouse	Razer Basilisk V3
Keyboard	Asus Animate ii/ Corsair KG100
Software	windows 11 X2

System Name	Obliterator
Processor	Ryzen 7 7700x PBO
Motherboard	ASRock x670e Steel Legend
Cooling	Noctua NH-D15 G2 LBC
Memory	G.skill Trident Z5 Neo 6000@CL30
Video Card(s)	ASRock rx7900 GRE Steel Legend
Storage	2 x 2TB Samsung 990 pro nmve ssd 2 X 4TB Samsung 870 evo sata ssd 1 X 18TB WD Gold sata hdd
Display(s)	LG 27GN750-B
Case	Fractal Torrent
Audio Device(s)	Klipsch promedia heritage 2.1
Power Supply	FSP Hydro TI 1000w
Mouse	SteelSeries Prime+
Keyboard	Lenovo SK-8825 (L)
Software	Windows 10 Enterprise LTSC 21H2 / Windows 11 Enterprise LTSC 24H2 with multiple flavors of VM

Interesting Problem 7700x + Aorus X670E PRO X = system freezes/lags RMA?

zanatos

Redwoodz

Frick

Fishfaced Nincompoop

zanatos

Redwoodz

zanatos

DirtyDingusMcgee

Redwoodz

Aken Bosch

eidairaman1

The Exiled Airman

System Name	Home workhorse-gaming
Processor	Intel 13600KF @ 5400/4300
Motherboard	Asus ROG Strix Z790A Gaming WiFi
Cooling	Arctic Freezer 2 rev.7 360mm
Memory	2x16 Kingston Fury Renegade Silver RGB DDR6400@XMP settings - 32-39-39-80
Video Card(s)	Palit GamePro 3080Ti with Alphacool Eiswolf 2 360 mm
Storage	NVME, WD 550 Blue 1 TB (gen.3), Samsung 980 1 TB (gen.3), Kingston KC3000 2 TB (gen.4)
Display(s)	Samsung Odyssey G5 LS27AG500NUXEN (IPS, flat), @120Hz, 10 bit color (165Hz@8 bit)
Case	Corsair 5000D Airflow, 4xArctic Bionix P120
Audio Device(s)	Creative Sound BlasterX AE5 Plus, Creative P580 boxes, Sennheiser HD569
Power Supply	Seasonic Focus GX 850W Gold
Mouse	Razer Basilisk V3 Chroma
Keyboard	Asus TUF Gaming K3
VR HMD	none
Software	W11 pro
Benchmark Scores	https://hwbot.org/xtu2/analyze/5404795?recalculate=true

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64