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Looks like Thermaltake silently nerfed their GF A3

What should have happened is EVGA should have sent a new, compatible set of cables with the replacement PSU.
100%
Assuming EVGA even knew the OEM changed the pinout.
Most likely FSP notified them (I did not hear of an OEM switch) as FSP have been around for a while and knows the brand-oem relatiionship. My "guess", EVGA uses a third party for warranty (many brands do) and they never notified the third party. Basically engineering not telling customer service.

EVGA ran around to so many different OEMs in order to build market share that I don't think their people were properly kept in the loop to changes. In fact I recall talking to an EVGA PSU rep once and asking how their relationship with Seassonic was. He stated they never uesed Seasonic as an OEM, I corrected him that in fact they did (Supernova GS I beleive) and eventually went back to them for different line updates.

Regardless, thermaltake looked as if they were changing from their old ways but this is not a good look for them and it's hard to recommned any of their PSU even if they are well reviewed.
 
This is something that is EVGA's responsibility to test and verify.
Not sure this is something they would even suspect would happen, however. Especially if it never happened before.

If the OEM didn't notify them of any changes, and if the OEM part model number or SKU didn't change, or no revision number added, why would EVGA even suspect the exact same model number was no longer the exact same product? I wouldn't unless there were obvious changes in the looks.

We don't know all the information here so we can only offer conjecture. I am just saying EVGA could have been taken by surprise too.

That said, this thread is about TT. And it seems they knew about the changes.
 
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