• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

My RX6800XT is not giving image anymore, Please Help.

Crstxn

New Member
Joined
Jun 21, 2023
Messages
29 (0.05/day)
Hi, so I recently made my 5th build with this graphics card, everything was working perfectly fine until some days ago... I woke up and tried to boot up my PC like everyday, the PC didn't boot into windows and my screen was black, I tried to boot up again and it booted up into windows but after 20 seconds or something like that my screen flicked green cubes or something similar and the screen became black, I switched the graphics card bios mode from Overclock to silent and it worked perfectly fine for some days until today, I tried to switch back again to the overclock mode but the screen is black in both bios modes. So I decided to disconnect everything and take out the graphics card, I looked at the pins and the pcie slot and noticed that the slot has thermal paste inside, the thermal paste is dry... I just don't know if the thermal paste fucked up my Graphics card but it seems like it, can someone tell me what can I do to fix it please? Also a pin on the graphics cards seems to have a different color from the other ones, matching the place on the pcie slot that has thermal paste. I bought the card 2 years ago and it was used, it has never been cleaned or maintained since I got it.
 

Attachments

  • IMG_20250305_191441.jpg
    IMG_20250305_191441.jpg
    3.7 MB · Views: 43
  • IMG_20250305_191505.jpg
    IMG_20250305_191505.jpg
    3.6 MB · Views: 43
  • IMG_20250305_192041~2.jpg
    IMG_20250305_192041~2.jpg
    1.2 MB · Views: 41
  • IMG_20250305_191557.jpg
    IMG_20250305_191557.jpg
    4 MB · Views: 43
  • IMG_20250305_191655.jpg
    IMG_20250305_191655.jpg
    3.2 MB · Views: 42

Toothless

Tech, Games, and TPU!
Supporter
Joined
Mar 26, 2014
Messages
9,777 (2.44/day)
Location
Washington, USA
System Name Veral
Processor 7800x3D
Motherboard x670e Asus Crosshair Hero
Cooling Thermalright Phantom Spirit 120 EVO
Memory 2x24 Klevv Cras V RGB
Video Card(s) Powercolor 7900XTX Red Devil
Storage Crucial P5 Plus 1TB, Samsung 980 1TB, Teamgroup MP34 4TB
Display(s) Acer Nitro XZ342CK Pbmiiphx, 2x AOC 2425W, AOC I1601FWUX
Case Fractal Design Meshify Lite 2
Audio Device(s) Blue Yeti + SteelSeries Arctis 5 / Samsung HW-T550
Power Supply Corsair HX850
Mouse Corsair Harpoon
Keyboard Corsair K55
VR HMD HP Reverb G2
Software Windows 11 Professional
Benchmark Scores PEBCAK
Nuke drivers with DDU and amddrivercleanup while in safe mode. You'll need to use something else for display out. Card and slot look fine.
 

Crstxn

New Member
Joined
Jun 21, 2023
Messages
29 (0.05/day)
Nuke drivers with DDU and amddrivercleanup while in safe mode. You'll need to use something else for display out. Card and slot look fine.
I don't know if that will work because when I managed to boot up the graphics card I made a fresh windows 11 installation and installed the latest graphics drivers on the AMD official site. I'm sure that the slot has thermal paste because that Gray color is not normal
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
43,927 (6.80/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
I don't know if that will work because when I managed to boot up the graphics card I made a fresh windows 11 installation and installed the latest graphics drivers on the AMD official site. I'm sure that the slot has thermal paste because that Gray color is not normal
Breadboard your current system.

Try card in another system, if it doesn't work there contact northridgefix for a pcb repair.

Get a RX 6400 to test and make sure your motherboard isn't damaged.

Or better yet go to a shop so you can make sure (damage their stuff instead of buying parts just to damage them)
 
Joined
Mar 21, 2021
Messages
5,358 (3.71/day)
Location
Colorado, U.S.A.
System Name CyberPowerPC ET8070
Processor Intel Core i5-10400F
Motherboard Gigabyte B460M DS3H AC-Y1
Memory 2 x Crucial Ballistix 8GB DDR4-3000
Video Card(s) MSI Nvidia GeForce GTX 1660 Super
Storage Boot: Intel OPTANE SSD P1600X Series 118GB M.2 PCIE
Display(s) Dell P2416D (2560 x 1440)
Power Supply EVGA 500W1 (modified to have two bridge rectifiers)
Software Windows 11 Home
Clean off the thermal paste with isopropyl alcohol.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
43,927 (6.80/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Clean off the thermal paste with isopropyl alcohol.
He can try that with a qtip and a magnifying glass so he doesnt wreck the peg slot.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
43,927 (6.80/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
I'm a nutcase and wash my boards with isopropyl alcohol, normally to remove flux.
You don't say?

Totally understandable if it's a lot.
 
Joined
Dec 26, 2006
Messages
4,004 (0.60/day)
Location
Northern Ontario Canada
Processor Ryzen 5700x
Motherboard Gigabyte X570S Aero G R1.1 BiosF5g
Cooling Noctua NH-C12P SE14 w/ NF-A15 HS-PWM Fan 1500rpm
Memory Micron DDR4-3200 2x32GB D.S. D.R. (CT2K32G4DFD832A)
Video Card(s) AMD RX 6800 - Asus Tuf
Storage Kingston KC3000 1TB & 2TB & 4TB Corsair MP600 Pro LPX
Display(s) LG 27UL550-W (27" 4k)
Case Be Quiet Pure Base 600 (no window)
Audio Device(s) Realtek ALC1220-VB
Power Supply SuperFlower Leadex V Gold Pro 850W ATX Ver2.52
Mouse Mionix Naos Pro
Keyboard Corsair Strafe with browns
Software W10 22H2 Pro x64
Hi, so I recently made my 5th build with this graphics card, everything was working perfectly fine until some days ago... I woke up and tried to boot up my PC like everyday, the PC didn't boot into windows and my screen was black, I tried to boot up again and it booted up into windows but after 20 seconds or something like that my screen flicked green cubes or something similar and the screen became black, I switched the graphics card bios mode from Overclock to silent and it worked perfectly fine for some days until today, I tried to switch back again to the overclock mode but the screen is black in both bios modes. So I decided to disconnect everything and take out the graphics card, I looked at the pins and the pcie slot and noticed that the slot has thermal paste inside, the thermal paste is dry... I just don't know if the thermal paste fucked up my Graphics card but it seems like it, can someone tell me what can I do to fix it please? Also a pin on the graphics cards seems to have a different color from the other ones, matching the place on the pcie slot that has thermal paste. I bought the card 2 years ago and it was used, it has never been cleaned or maintained since I got it.
As others have said
can try
-99% isopropyl (rubbing alcohol)
-confirm in tight in slot
-try another pcie slot
-make sure elec connectors in tight and that pins/cables good
-try another display cable or another monitor port

AMD has their own driver uninstaller utilty
 
Top