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My RX6800XT is not giving image anymore, Please Help.

C

Crstxn

Joined
Jun 21, 2023
Messages
54 (0.07/day)
Hi, so I recently made my 5th build with this graphics card, everything was working perfectly fine until some days ago... I woke up and tried to boot up my PC like everyday, the PC didn't boot into windows and my screen was black, I tried to boot up again and it booted up into windows but after 20 seconds or something like that my screen flicked green cubes or something similar and the screen became black, I switched the graphics card bios mode from Overclock to silent and it worked perfectly fine for some days until today, I tried to switch back again to the overclock mode but the screen is black in both bios modes. So I decided to disconnect everything and take out the graphics card, I looked at the pins and the pcie slot and noticed that the slot has thermal paste inside, the thermal paste is dry... I just don't know if the thermal paste fucked up my Graphics card but it seems like it, can someone tell me what can I do to fix it please? Also a pin on the graphics cards seems to have a different color from the other ones, matching the place on the pcie slot that has thermal paste. I bought the card 2 years ago and it was used, it has never been cleaned or maintained since I got it.
 

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Nuke drivers with DDU and amddrivercleanup while in safe mode. You'll need to use something else for display out. Card and slot look fine.
 
Toothless said:
Nuke drivers with DDU and amddrivercleanup while in safe mode. You'll need to use something else for display out. Card and slot look fine.
Click to expand...
I don't know if that will work because when I managed to boot up the graphics card I made a fresh windows 11 installation and installed the latest graphics drivers on the AMD official site. I'm sure that the slot has thermal paste because that Gray color is not normal
 
Crstxn said:
I don't know if that will work because when I managed to boot up the graphics card I made a fresh windows 11 installation and installed the latest graphics drivers on the AMD official site. I'm sure that the slot has thermal paste because that Gray color is not normal
Click to expand...
Breadboard your current system.

Try card in another system, if it doesn't work there contact northridgefix for a pcb repair.

Get a RX 6400 to test and make sure your motherboard isn't damaged.

Or better yet go to a shop so you can make sure (damage their stuff instead of buying parts just to damage them)
 
Clean off the thermal paste with isopropyl alcohol.
 
Shrek said:
Clean off the thermal paste with isopropyl alcohol.
Click to expand...
He can try that with a qtip and a magnifying glass so he doesnt wreck the peg slot.
 
Shrek said:
I'm a nutcase and wash my boards with isopropyl alcohol, normally to remove flux.
Click to expand...
You don't say?

Totally understandable if it's a lot.
 
Crstxn said:
Hi, so I recently made my 5th build with this graphics card, everything was working perfectly fine until some days ago... I woke up and tried to boot up my PC like everyday, the PC didn't boot into windows and my screen was black, I tried to boot up again and it booted up into windows but after 20 seconds or something like that my screen flicked green cubes or something similar and the screen became black, I switched the graphics card bios mode from Overclock to silent and it worked perfectly fine for some days until today, I tried to switch back again to the overclock mode but the screen is black in both bios modes. So I decided to disconnect everything and take out the graphics card, I looked at the pins and the pcie slot and noticed that the slot has thermal paste inside, the thermal paste is dry... I just don't know if the thermal paste fucked up my Graphics card but it seems like it, can someone tell me what can I do to fix it please? Also a pin on the graphics cards seems to have a different color from the other ones, matching the place on the pcie slot that has thermal paste. I bought the card 2 years ago and it was used, it has never been cleaned or maintained since I got it.
Click to expand...
As others have said
can try
-99% isopropyl (rubbing alcohol)
-confirm in tight in slot
-try another pcie slot
-make sure elec connectors in tight and that pins/cables good
-try another display cable or another monitor port

AMD has their own driver uninstaller utilty
 
mechtech said:
As others have said
can try
-99% isopropyl (rubbing alcohol)
-confirm in tight in slot
-try another pcie slot
-make sure elec connectors in tight and that pins/cables good
-try another display cable or another monitor port

AMD has their own driver uninstaller utilty
Click to expand...
I just tried to boot my PC with HDMI connected to the mobo and still no image so maybe the GPU is not the problem? Idk seriously I don't have money to go to a technician

Specs:

CPU: Ryzen 5 9600x
CPU cooler: Termalright Frozen Infinity 360
Motherboard: Gigabyte Eagle AX B650
Ram: Kingbank 2x16GB 6000mhz
SSD/HDD: Crucial NVME 1TB
GPU: Gigabyte RX6800XT Gaming OC 16GB vram
PSU: Corsair RM850e ATX Fully Modular 850w 8 months
Chassis: Lian Li O11 Dynamic
OS: Windows 11 VainOS Custom OS
Monitor: Xiaomi g27i 165hz
Bios version: Can't tell since I can get image lol
 
Save up i suggest then
 
Overclocking may not have helped.
 
eidairaman1 said:
Breadboard your current system.

Try card in another system, if it doesn't work there contact northridgefix for a pcb repair.

Get a RX 6400 to test and make sure your motherboard isn't damaged.

Or better yet go to a shop so you can make sure (damage their stuff instead of buying parts just to damage them)
Click to expand...

Shrek said:
Overclocking may not have helped.
Click to expand...
???

Shrek said:
Overclocking may not have helped.
Click to expand...
My dad's PC gave me a message saying that the vga UEFI is not compatible with the PC or something like that, idk probably my dad's PC is not compatible with my gpu
 
I cant remember what that YouTube GPU repair guy said..

AMD makes good boards, shit cores, Nvidia makes shit boards and good cores?

Something like that.

Lots of stories just like this one on the internet.
 
freeagent said:
I cant remember what that YouTube GPU repair guy said..

AMD makes good boards, shit cores, Nvidia makes shit boards and good cores?

Something like that.

Lots of stories just like this one on the internet.
Click to expand...
I think northwestrepair said that. I have heard that quote before but not entirely sure who said it originally.
 
DirtyDingusMcgee said:
You cpu has an igpu and your motherboard has video outs. you don't need the gpu just for basic display function.
Click to expand...
But that's what I tried to do, I took out the GPU and just plugged the HDMI into the motherboard HDMI port but still no image, how am I supposed to fix it
 
yes. Clear cmos (take out the battery and leave in out for a few minutes) then replace the battery and try the motherboard video out WITHOUT the gpu inserted in the computer.
 
I must be missing something. What is the advantage of putting thermal paste in a PCI slot?
 
DirtyDingusMcgee said:
yes. Clear cmos (take out the battery and leave in out for a few minutes) then replace the battery and try the motherboard video out WITHOUT the gpu inserted in the computer.
Click to expand...
I'll try tomorrow but with the same battery since the motherboard is new and battery shouldn't be a problem bro
 
Crstxn said:
I'll try tomorrow but with the same battery since the motherboard is new and battery shouldn't be a problem bro
Click to expand...
The point is to clear the cmos. Disconnect the power from your computer, then remove the cmos battery, leave it out for a few minutes, then put it back in. I did not mean replace it with a new one.
 
damric said:
I must be missing something. What is the advantage of putting thermal paste in a PCI slot?
Click to expand...
Nah fr idk what happened but I didn't noticed that some thermal paste went into the pcie slot, my fault fr but I'm trying to fix asap, I want to play with my friends again, it is sad to see all my friends connected on discord voice chat but can't play with them...

DirtyDingusMcgee said:
The point is to clear the cmos. Physically remove the battery for a few minutes, then replace it back into the system....not "replace" it with a new one.
Click to expand...
Yeah I got the "replace" wrongly
 
Crstxn said:
Nah fr idk what happened but I didn't noticed that some thermal paste went into the pcie slot, my fault fr but I'm trying to fix asap, I want to play with my friends again, it is sad to see all my friends connected on discord voice chat but can't play with them...


Yeah I got the "replace" wrongly
Click to expand...
What kind of partying is going on with you and your friends, slinging thermal grease everywhere?

It was a new motherboard? Was there grease in the old one too?
 
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