New build idle ok but small load - gets hot

[SantasGolfClub]

Interestingly, it failed to restart. Had the red led again now. No video card in. Above is the current bios settings. So I will change them now as mentioned above.

 

[AusWolf]

So it's unstable with and without a video card in, right?

 

[SantasGolfClub]

Wait a minute... is the system fully stable with no video card in it?

More stable. I’ve had no crashes with no video card in. But when I restarted now to get the last photo of the bios - it froze while hitting again. I had to power off and on again. But zero crashes without a video card in while in windows. When I have a video card it 1 it crashes while in Bios settings and windows. So seems more stable.

 

[AusWolf]

More stable. I’ve had no crashes with no video card in. But when I restarted now to get the last photo of the bios - it froze while hitting again. I had to power off and on again. But zero crashes without a video card in while in windows. When I have a video card it 1 it crashes while in Bios settings and windows. So seems more stable.

It crashes in BIOS too? But the same video card works perfectly in another PC, right? Wow... I'm starting to think you're dealing with a faulty motherboard.

Can you enable XMP/EXPO and see if you're stable at 6200, 6000, 5800, etc. MHz?

 

[SantasGolfClub]

After reboot, XMP enabled.

And it hasn't crashed since enabling the profile. Which, with the video card, happens pretty quickly. So it's more stable. Hesitant to say it's stable, as ... give it time.
Not sure why SecureBoot is red, and AMD-V, but... probably unrelated.

 

[AusWolf]

Yeah, give it time. Also, try to run some memory-intensive applications, maybe TestMem5 if you have it and see if it errors out.

It may be just that your system was unstable with 4800 MHz RAM, like mine was. It's strange, I know.

 

[SantasGolfClub]

Could you point me to a link for TestMem5? I googled, and I get some strange-looking link that takes me to 'mega.nz' a file-sharing place. Is that safe?

 

[AusWolf]

Could you point me to a link for TestMem5? I googled, and I get some strange-looking link that takes me to 'mega.nz' a file-sharing place. Is that safe?

I found a Russian site with no safety certificate that has it... other than that, I got the proper link from another forum member a good while ago, and I don't think I have it anymore (the link, that is).

Another way to test would be just to let your PC running, play some games, do your daily things and see if you get any random blue screens or restarts.

 

[SantasGolfClub]

I found some MemTest86+ app. Makes a bot table UsB. Created. And ran. It ran for maybe 15 seconds. Then rebooted.

And now I can’t get it to start. Just shows the red DRAM Led when I try reboot. Doesn’t boot up. It’s the usual issue. Need to wait a few minutes and then will reboot.
Still no video card. But the XMP profile may have been disabled after the crash as I got a warning about Bios settings being bad after the crash and resetting to defaults.

 

[AusWolf]

I found some MemTest86+ app. Makes a bot table UsB. Created. And ran. It ran for maybe 15 seconds. Then rebooted.

And now I can’t get it to start. Just shows the red DRAM Led when I try reboot. Doesn’t boot up. It’s the usual issue. Need to wait a few minutes and then will reboot.
Still no video card. But the XMP profile may have been disabled after the crash as I got a warning about Bios settings being bad after the crash and resetting to defaults.

Looks like 6200 MHz was unstable after all. Can you decrease it by 200 MHz and see if it's stable? It's the "memory clock multiplier" that you have to get down from 62 to 60. If it's still unstable, try with 58, 56, etc.

You may have to try with one RAM stick if it still fails, although that won't help you in the long run. It's probably a faulty motherboard or RAM.

Also, is there another PC somewhere that you could try your RAM in?

 

[SantasGolfClub]

I’m unable to get the PC to start now since the mem test crash. So can’t even get to the Bios. Just the back “no signal” screen and the stable DRAM error LED in the board. None of the RGB on the fans is even coming on. Usually that comes on.

so I’ll give it 10 minutes and try again. That’s worked before.

As for another PC. No other AM5/DDR5 available. Only my older AM4/DDR4. Which currently holds my 3080.

Will the PC handle one stick? The manual seems to indicate you need pairs. I was trying with one but never got to the Bios.

 

[AusWolf]

I’m unable to get the PC to start now since the mem test crash. So can’t even get to the Bios. Just the back “no signal” screen and the stable DRAM error LED in the board. None of the RGB on the fans is even coming on. Usually that comes on.

so I’ll give it 10 minutes and try again. That’s worked before.

As for another PC. No other AM5/DDR5 available. Only my older AM4/DDR4. Which currently holds my 3080.

Will the PC handle one stick? The manual seems to indicate you need pairs. I was trying with one but never got to the Bios.

Try resetting the BIOS. There is a jumper you'll have to short, the manual will tell you where.

One stick should be fine. If you have no other DDR5 system available, then the only way to sort out if it's a RAM or motherboard issue is to run it with one stick. If it's fine, then run it with the other stick. If it's still fine, then it's a faulty motherboard.

 

[SantasGolfClub]

OK, the usual trick of waiting 10 minutes, and then starting up - worked. I'm back. XMP is abled again, and this is where I am.

Before trying to drop the memory by 200Mhz, should I try work the system in Windows first? It looks like the reboot to the mem test thing, killed it bad, so that seems to indicate memory, right? But maybe I should try force a reboot from witin Windows?

Well. Tried to start Battlefield 2042. And this happened.

 

[AusWolf]

If it rebooted in MemTest, then there's a near 100% chance that your memory settings are unstable and a reboot will happen again sooner or later.

Well. Tried to start Battlefield 2042. And this happened.

Yep, definitely memory corruption. Try decreasing memory by 200 MHz and try again.

 

[SantasGolfClub]

OK, testing memory. One stick in.... Tried with 2 and got that crazy ASCII screen again. Testing with a single stick.
So far, OK.

And I'm using a program called memTest. Seems I can only allocate 2Gb at a time, so you can run a few copies to try 'fill her up".

What do you recommend if this passes? Do the other stick? Or, load the XMP Profile and try again at 6200?

While memory testing running, this is HWInfo. 1 stick, no XMP. 60% done.

 

[AusWolf]

6200 MHz clearly didn't work. Try lowering to 6000, 5800, etc.

I do not recommend using 2 GB chunks, because it will give you inconclusive results. It's best to use all of your RAM. If it isn't possible in Windows, then it's best to boot into the program.

If everything is fine with one stick, then try the other stick. If everything is fine again, but no speed works with two sticks, then it's definitely a faulty motherboard.

 

[SantasGolfClub]

OK, sorry. Didn't see that post. I'm unable to allocate more than 2Gb on this version I think. But I read that you can open multiple instances. I've enabled XMP profile, changed nothing, and running on same stick as before. 16Gb... 15.1Gb used. Once this works, I'll do the same with the other stick. If that fails - the stick is bust. If it works, then will try without XMP profile with both sticks. If that passes, go up to 6000Mhz, and try again with both sticks. If that works, put the video card back in. If it fails.... Motherboard?

This is the 1st stick at 6200Mhz... So far, seems OK.

 

[AusWolf]

OK, sorry. Didn't see that post. I'm unable to allocate more than 2Gb on this version I think. But I read that you can open multiple instances. I've enabled XMP profile, changed nothing, and running on same stick as before. 16Gb... 15.1Gb used. Once this works, I'll do the same with the other stick. If that fails - the stick is bust. If it works, then will try without XMP profile with both sticks. If that passes, go up to 6000Mhz, and try again with both sticks. If that works, put the video card back in. If it fails.... Motherboard?

Sounds like a plan. Let us know how it goes.

 

[SantasGolfClub]

OK, this looks good... With the first stick-in, tests ran great. No errors. Stable. Still no video card, but ... baby steps. Ran at 6200. All good...
Removed that stick, and put in 2nd stick. Crash. I rebooted and got to Windows. Crashed. Removed that stick and put the 'fixed' one back. I battled to get into Bios again. It seems to know something was wrong. Powered off... waited a bit, and went in again with 'fixed' stick. All good. Loaded. Stable. Back to old stick... crash. So, based on that, it seems one of the sticks is stuffed. I think.

So, now going to put the 3060 in, and see what happens. I think the video card change was a red herring. But lets's see.

3060 back in, memory running at 6200Mhz with a single 'good' stick. All good. Zero issues....
That's a relief, but I'll mess about for a few hours and see if it's as stable as I am believing.

 

[AusWolf]

3060 back in, memory running at 6200Mhz with a single 'good' stick. All good. Zero issues....
That's a relief, but I'll mess about for a few hours and see if it's as stable as I am believing.

Awesome. What you can also try is run 6200 MHz with two sticks, but change UCLK=FCLK/2. It will essentially halve your memory controller's speed from 3100 MHz to 1550, but it may make it more stable.

 

[SantasGolfClub]

Ok. Will try.
Got MemTest86 working. And all passing too on the fixed stick.

OK, I'm a bit scared to even try to put the other stick in. I'm taking both (They came as a pack) back to the shop tomorrow and will ask for a like-for-like swap as it seems this shows the 6200Mhz works OK in my system. But, to be sure, I'll add the other stick, and try the same MemTest86 test. I'm 90% sure it's going to crash. As it seems that one stick has been the issue the whole time. Not sure why it's been random. Crashes at random times.

But it's 00:43 here and I've been at this all day. So will try in the morning and report the results. Regardless, the sticks are going back. Debating the same sticks as a replacement, or something else.

 

[AusWolf]

OK, I'm a bit scared to even try to put the other stick in. I'm taking both (They came as a pack) back to the shop tomorrow and will ask for a like-for-like swap as it seems this shows the 6200Mhz works OK in my system. But, to be sure, I'll add the other stick, and try the same MemTest86 test. I'm 90% sure it's going to crash. As it seems that one stick has been the issue the whole time. Not sure why it's been random. Crashes at random times.

But it's 00:43 here and I've been at this all day. So will try in the morning and report the results. Regardless, the sticks are going back. Debating the same sticks as a replacement, or something else.

Don't be so sure, yet. Test the other stick. If it works fine, then it's the motherboard you should be taking back.

 

[QuietBob]

I’m running a Silverstone 750W Gold Plus modular PSU.

Is it the SST-DA750-G or SST-ET750-HG?
When testing with one memory stick, make sure to put it in either the DDR5_A2 or DDR5_B2 slot. When using two modules, populate both of these. From your posts it seems that one of the sticks may be done for.

 

[SantasGolfClub]

OK, woke up 7am, and decided to re-check the 'bad' stick. So removed the good one, and put in the bad. Booted up fine. Worried. Started up the memory test apps (The one I need to run a few of) and 5 seconds in. Reboot. Sweet!

To be sure, removed the bad one, put the good one back in....

Running perfect.

I think I'm close to 100% sure it's the memory stick. I need to switch my 3080 back. I'm still running with the little 3060. So I'll do that now - do one last test and head off to get the memoty switched. I'm feeling more confident. But still slightly on edge.

Is it the SST-DA750-G or SST-ET750-HG?

On the side, it has SST-ST75F-GS

And yup - DDR5_A2 or DDR5_B2 slots were in use.

 

[QuietBob]

On the side, it has SST-ST75F-GS. And yup - DDR5_A2 or DDR5_B2 slots were in use.

You're good in the PSU department. If your PC works fine with just one of the sticks, you should probably get a replacement.