Newegg's price match guarantee is worthless!

[jaggerwild]

New Egg used to have the best price online for computer parts, think that has changed. I also think when you get issue's such as the OP did, realize that someone else already messed it up for everyone else. Like the guy whining cause he has to join facebook to enter the give away, what a joke.

 

[Maban]

the message that I tried to convey "unsuccessfully" throughout this thread is that newegg has narrowed its iron egg price match policy so much that it only applies to a select handful of retailers who I will be generous to say represent maybe 40% of the competition (if that) for the products they sell.

By number of competitive stores, then it would be <1% price matched. By sales/volume, the sites they list are likely >90% of their competition online. Amazon alone is probably around 80% of their competition. Source: a guess just like yours.

they did nothing wrong

Wait, what? But you said... (more on that later)

my complaint is that the protection this iron egg shield provides is misleading, implying you can buy with blind loyalty "knowing" you are getting the best prices there.

Welcome to business. There are many companies that only apply price matching to certain other companies. It's not limited to Newegg.

the thing that upsets me is that as a loyal long term customer of newegg for 15 years, I only narrowly escaped getting screwed by just the sheer luck of buying during this small window where the promo offer discount saved my ass and it was the only reason I didn't pay too much simply for being dumb enough to blindly trust that newegg was worth trusting to have the best prices based on their iron egg guarantee.

Your own fault for not shopping around beforehand. When I shop online I sometimes check a dozen or more sites.

this thread was an attempt to share my frustration at my wrong assumptions about newegg and its iron egg promotion so that others who may also be making the same assumptions be warned to don't trust so blindly and do their research to compare prices and not assume newegg always has the best prices.

This is an attack thread, not a helpful heads up. You said it was worthless. Not just less helpful than you would like, actually worthless. To attack something based on your own admitted misunderstandings is ridiculous.

yes everything was there to be read if you went to the special section to read the legalities and fine print of all the details, but who does that?.

This...I just...I can't even...

assuming the price match applied to any "legitimate" retailer was my error and I never implied it was in any way a deception of theirs.

"my complaint is that the protection this iron egg shield provides is misleading" "Newegg's price match guarantee is worthless" "what a joke they have become"
I don't know, those sound like implications to me.

a thread to warn people to pay attention and not blindly trust newegg to have the best prices (common sense really) turned into a fanboy flame fest by some wanting to challenge my simple warning to others to use common sense when buying from newegg and not to assume the iron egg means anything about proving it has the best prices because it only means that it has the best price only out of a very select few websites.

Again, not a heads up thread. This is an attack thread. I don't know who the persons you accuse of being blindly "loyal" to Newegg are, but I have not seen evidence of it in this thread. I for certain am not loyal to any company. A good deal is a good deal no matter what. You said it was common sense yet you suckered yourself into believing it.

this is only about newegg because they are the only website to imply through their iron egg warranty and how it is represented on the website, that you can assume and trust that you are always getting the best prices because of the iron egg guarantee.

Many price match policies are like this or worse. There are some which have more broad policies as well.

I will still buy most of my parts from newegg but from now on I will now assume they may not have the best prices until I can verify that through several internet search attempts to be sure who has the best deal. I think newegg has the best prices on things most of the time and the few times they haven't, it wasnt enough to be upset over but if you blindly trust them to be the best price, that blind trust can cost you.

No one should blindly trust anything. If you never shop around you're going to get hosed.


My apologies for the post. I just cannot stand persons who don't make logical arguments.

 

[rtwjunkie]

Superbiz has been around a long time and they sell alot of tech merchandise. Newegg not counting them as a "major retailer" because they don't have their share of the market would be funny if it weren't so insulting.

 

[keakar]

Superbiz has been around a long time and they sell alot of tech merchandise. Newegg not counting them as a "major retailer" because they don't have their share of the market would be funny if it weren't so insulting.

yep, as well as others like Directron, NCIX, SVC, and Performance PCs, all of which have been competing with newegg for many many years and each of them sell millions of dollars of tech merchandise each year but they don't count for the iron egg price match which is why I say the "iron egg" means nothing except in very "limited" selected situations.

its still better then having no price match at all, but it is very very misleading in how it is represented as lowest price assurance unless you go search the website to read the limitations and exclusions.

I used to have no reservations in telling people you will never find a better price anywhere else except at newegg.com so just buy all your stuff there.

but that was years ago and today this is far from being true anymore

the promo discount expired last night and newegg did drop the price of that cpu today by $5 so now its selling for $305 so even after the $10 shipping is included with superbizz price of $286 its still $9 cheaper at superbiiz

 

[sneekypeet]

Thread cleaned, anyone else wants to be pissy and immature will be handled in another manner.
Please stay on topic so this sort of mess doesn't happen again!

 

[AsRock]

This was my thought. I don't see any issue with their price match policy. Every store that has price matching has a similar policy to this.

Yeah really and most of the time when i see it it's some crap with in X amount of miles lol.

Where exactly are you pulling that from? Newegg's price is the final price you paid for it, no where in their policy does it say they don't include promo codes for their price.

Of course all of this could have been avoided if you were a Premier member. Then you could have returned it at no cost to you and bought it from one of the other retailers. Of course you wouldn't actually do that because:

a. You'd actually end up paying more, don't try to argue this, you know it is true.
AND
b. Superbiiz is a horrible company to do business with. They are insanely slow to ship, I think they still ship via horseback, and don't even bother trying to return anything. I stopped even looking at their site years ago...

Forgot the pretty much no hassle returns within 30 days and if you ask nice they tend to even pay the shipping.

 

[xorbe]

go pound sand if newegg overcharged you.

Just because NE doesn't have the cheapest price on the entire planet, doesn't mean they are overcharging you. Yes, due to the fake store prices on the net, smart vendors have limited their price match guarantees.

 

[Frag_Maniac]

It's kinda odd Newegg would restrict their matching to a tight group of vendors when Fry's Electronics will match any internet price as long as the seller has an actual website that sells the product, and I've made use of that policy in my local Fry's.

 

[keakar]

It's kinda odd Newegg would restrict their matching to a tight group of vendors when Fry's Electronics will match any internet price as long as the seller has an actual website that sells the product, and I've made use of that policy in my local Fry's.

that's why I say its worthless and means nothing so its intentionally misleading

Well.. I still go to the Egg because free and fast shipping.

it might be free but it sure isn't fast.

years past you got things in 2-3 days with certainty (even 24 hours in rare instances) but now it takes 5-6 days most of the time.

in this case I ordered on feb 18 at 8am and 7 days later its still not here, the tracking number was for DHL which is slower then a hobo riding a train and it didn't even show as a valid tracking number until yesterday. it now shows it will be delivered tomorrow or the day after.

so much for fast shipping

 

[rtwjunkie]

I find most things arrive about a day earlier than originally predicted. I try and track, so I can plan to try and be home sometime soon after dropoff, but many times it will be out for delivery the day before. Ordering on a Sunday or Monday is the best time.

Of course, 90% of what I buy is in the Memphis warehouse, so it goes overnight to Jackson, MS, where it transfers trucks and goes during the day to New Orleans. That night it goes to local office and is out for delivery the next morning. You should be in the same shipping pattern as me, unless all your items come from California for some reason.

The people I find take an inexplicable amount of time to ship are Amazon. My order sits for two days while the warehouse people play volleyball, or whatever they do. Then a day to "prepare my shipment", then another day or even two of "preparing to ship." Finally, it will get a tracking number on the last day, at close of business. Really though, that's just the signal for shipping company to come get it...the next day. Then, unless you pay through the nose for two day or overnight shipping, it takes anywhere from 3 to 10 days after that to finally get what I ordered!

 

[95Viper]

I find most things arrive about a day earlier than originally predicted. I try and track, so I can plan to try and be home sometime soon after dropoff, but many times it will be out for delivery the day before. Ordering on a Sunday or Monday is the best time.

Of course, 90% of what I buy is in the Memphis warehouse, so it goes overnight to Jackson, MS, where it transfers trucks and goes during the day to New Orleans. That night it goes to local office and is out for delivery the next morning. You should be in the same shipping pattern as me, unless all your items come from California for some reason.

The people I find take an inexplicable amount of time to ship are Amazon. My order sits for two days while the warehouse people play volleyball, or whatever they do. Then a day to "prepare my shipment", then another day or even two of "preparing to ship." Finally, it will get a tracking number on the last day, at close of business. Really though, that's just the signal for shipping company to come get it...the next day. Then, unless you pay through the nose for two day or overnight shipping, it takes anywhere from 3 to 10 days after that to finally get what I ordered!

Ha Ha, I find that funny... it is just the opposite for me... Newegg does that DHL crap and it takes a week or more to get here; and, amazon takes one or two days, as there is a warehouse right down the road from me.

Location counts, I guess.

 

[ChevyOwner]

If you think this price match stuff is bad then just wait until Newegg gives you the same BS I got.

About two months ago I bought a Seasonic PSU from Newegg. I would call it DOA, but others may not as it worked less then 24 hours before failing. The fact the PSU had a problem is not the issue. The issue is Newegg would not replace the PSU claimed they would refund the money, but never did. Newegg got the PSU back, and it took a dispute with PayPal to get the money back. Less then 24 hours before the dispute closed I got what an email from Newegg telling me that unless I gave up on the dispute they would not let me order from them again. In this case the $221usd was worth more then ordering from Newegg.

 

[jaggerwild]

Don't mean to highjack, but Micro Center does a price match(or so i have seen).

 

[rtwjunkie]

Ha Ha, I find that funny... it is just the opposite for me... Newegg does that DHL crap and it takes a week or more to get here; and, amazon takes one or two days, as there is a warehouse right down the road from me.

Location counts, I guess.

You're probably right that it's all down to your location to the warehouse. For me, Newegg is just a simple jaunt straight down I-55.

 

[AsRock]

Don't mean to highjack, but Micro Center does a price match(or so i have seen).

Thing about them is no online ordering, unlike Newegg. To me prices maybe good there but were we are and others their out lets are way to far to travel.

What i have noticed my self if it goes Fedex or even worse DHL prep to wait. How ever if it goes UPS i will get the item within 3 days and that's only failed once is 11 years and that was due to a train crash.

Fedex is better than UPS to some but not for us, Fedex is a pain in the butt and deliver any time that day unlike UPS which is pretty much same time.

 

[Cartel]

I wanted to see if newegg would price match.
It says they want me to buy it first, then get stiffed later...no thanks.

the ram I want to match is gskill and lower on a gskill retailer, canada computers but newegg doesn't have it on thier lame list.

NCIX lets you price match before you buy and instantly deducts the difference.

I find newegg is quite sucking the last few years.

 

[phanbuey]

I wanted to see if newegg would price match.
It says they want me to buy it first, then get stiffed later...no thanks.

the ram I want to match is gskill and lower on a gskill retailer, canada computers but newegg doesn't have it on thier lame list.

NCIX lets you price match before you buy and instantly deducts the difference.

I find newegg is quite sucking the last few years.

I stopped using them quite a while ago. They take forever to deliver, and their prices are no longer that great.

 

[jboydgolfer]

I wanted to see if newegg would price match.
It says they want me to buy it first, then get stiffed later...no thanks.

the ram I want to match is gskill and lower on a gskill retailer, canada computers but newegg doesn't have it on thier lame list.

NCIX lets you price match before you buy and instantly deducts the difference.

I find newegg is quite sucking the last few years.

I really needed to read that post thank you very much.

I was starting to think I was fucking going crazy, who the hell wants to get reimbursed for an item they could buy at another store right now cheaper a month or two down the line? There was a time when you could call or contact Newegg, provide them with the lower price from the approved store whether it be Amazon or whatever and they would match it officially as a reimbursement but if you were persistent they would match the price immediately with egg points. That way when you would check out the price would be the same as the lower price from the competing store. I've contacted their support and made comments about this issue at least five times over the last two years, I had my last two price matches which were valid go completely ignored! I don't know if it was the sale of Newegg but even before that was officially announced their support went down the tubes. I went from spending thousands every couple months to hundreds every six or more. Nowadays I'm forced to bounce between Amazon, B and H photo, and the others. Basically Newegg is TigerDirect now

I don't know where they get off not listening to their customers maybe they're doing really well with business sales in bulk, but that doesn't Morally justify ignoring everyone else and it's just a bad business move because companies don't leave feedback we do

I ordered a pack of 120mm fans for a fellow TPU member on the 3rd, they didnt ship until after lunch today anyont who doesnt see that the shipping has gone to shit either is dilusional, or has never done business with newegg when they WERE good.fyi, that order i mentioned, is shipping From jersey, To jersey!

 

[CrAsHnBuRnXp]

once again, try doing simple math

$287 + $10 s&h = $297 now subtract that from $310 and it equals $13 in the reality the rest of us live in.

Try not being a dick. Might help "in the reality the rest of us live in."

 

[AsRock]

I really needed to read that post thank you very much.

I was starting to think I was fucking going crazy, who the hell wants to get reimbursed for an item they could buy at another store right now cheaper a month or two down the line? There was a time when you could call or contact Newegg, provide them with the lower price from the approved store whether it be Amazon or whatever and they would match it officially as a reimbursement but if you were persistent they would match the price immediately with egg points. That way when you would check out the price would be the same as the lower price from the competing store. I've contacted their support and made comments about this issue at least five times over the last two years, I had my last two price matches which were valid go completely ignored! I don't know if it was the sale of Newegg but even before that was officially announced their support went down the tubes. I went from spending thousands every couple months to hundreds every six or more. Nowadays I'm forced to bounce between Amazon, B and H photo, and the others. Basically Newegg is TigerDirect now

I don't know where they get off not listening to their customers maybe they're doing really well with business sales in bulk, but that doesn't Morally justify ignoring everyone else and it's just a bad business move because companies don't leave feedback we do

I ordered a pack of 120mm fans for a fellow TPU member on the 3rd, they didnt ship until after lunch today anyont who doesnt see that the shipping has gone to shit either is dilusional, or has never done business with newegg when they WERE good.fyi, that order i mentioned, is shipping From jersey, To jersey!

Not the only place they started to lack on, i been noticing less pictures of items some with just a single crappy picture and no this is newegg not 3rd party's.

example: http://www.ebay.com/itm/BIC-America...467432?hash=item43f17f6768:g:pOsAAOxyXVBSOK5p

 

[Cartel]

these 3rd party scammers dont impress me either

 

[AsRock]

Name of the company is ironic too.

 

[FreedomEclipse]

these 3rd party scammers dont impress me either

View attachment 83811

 

[jboydgolfer]

Not the only place they started to lack on, i been noticing less pictures of items some with just a single crappy picture and no this is newegg not 3rd party's.

example: http://www.ebay.com/itm/BIC-America...467432?hash=item43f17f6768:g:pOsAAOxyXVBSOK5p

these 3rd party scammers dont impress me either

View attachment 83811

Your both right.newegg has become oldshit

 

[Gasaraki]

I wanted to see if newegg would price match.
It says they want me to buy it first, then get stiffed later...no thanks.

the ram I want to match is gskill and lower on a gskill retailer, canada computers but newegg doesn't have it on thier lame list.

NCIX lets you price match before you buy and instantly deducts the difference.

I find newegg is quite sucking the last few years.

You guys do know that NewEgg has a different owner now right? The original founder sold NewEgg to a chinese company.
https://www.techpowerup.com/226777/newegg-now-owned-by-chinese-company