We came across this post regarding our PSU Tester and thought it might be worth responding to some of the points raised.
Cost
The cost of any product is more than the physical parts. In this case there is a large intangible firmware and software component (R&D). Not to mention marketing, packaging, storage, and other one off costs like getting plastic moulds and custom cables done.
At the moment it is super low volume. Just 200 units were manufactured for the world. If you factor in the intangibles we are selling them at a loss at the moment.
If we can get the volumes up a bit (e.g. 5000 units) then the cost will come down.
Portable oscilloscope does the same thing
They aren't even close (nor is a multi-meter)
- Typical portable oscilloscope has 2 channels. The PSU tester has 7 channels for voltage + 9 for current (16 channels). So you would need 8 separate oscilloscopes and a ton or wiring to match the tester.
- With the tester you don't need to cut wires
- Oscilloscope doesn't generally measurement currents (only voltage). At least not without cutting wires and using special probes. So an oscilloscope also doesn't measure power (watts). So it can tell you nothing about the efficiency of the unit. Or the power consumption per rail, which is critical if you some one like Dell or HP and trying to determine the minimum PSU requirement for a machine.
- Oscilloscope doesn't measure all the timings without getting involved in a very complex time consuming procedure. And you would still need to be a PSU expert to remember all the valid timing values. PSU Tester has the valid values built and measurements take under a second to perform.
- Oscilloscope doesn't check Power sequencing of voltages against the spec. For example, 12V & 5V must always be higher than 3.3V at startup, and how can you measure 3 voltages when you only have 2 channels?
- Oscilloscope doesn't measure minimum slew rates. At startup there are requirements for voltages to ramp up by certain amount per millisecond. Are you going to manually check each millisecond and compare it with the last one with an oscilloscope?
- Oscilloscope doesn't allow for testing of the PSU under load (this is assuming you use the trick of shorting the PS-ON wire to ground). Oscilloscope places zero load on the PSU. Voltage might look OK with zero load, but drop under load.
- Cheap oscilloscope don't do data logging
- Oscilloscope doesn't compute ripple measurement
- You can't take power measurements with an Oscilloscope when the machine running. On the other hand you could leave the PSU Tester connected for days to pick up intermittent problems (e.g. spikes and brown outs).
PSU faults are obvious - no diagnostics are required
Sometimes they are obvious (e.g. you see the smoke). But many times they aren't obvious. Device driver bugs, motherboard faults, bad RAM and many other issues can cause a PC to reset. So having a PC restart isn't a sure sign of a PSU failure. Sometimes faults are intermittent and sometimes there are compatibility issues where a PSU will work with one motherboard but not another. Do you RMA the PSU or the motherboard?
If there is a fault it can be useful to know what the fault is. If you know for sure the 3.3V rail is bad, then there is a better chance of a quick repair and better chance the vendor will accept the unit back as faulty.
We totally get that this isn't a product for everyone. If you only deal with one bad PSU a year, then this isn't a product for you. But if you are looking at a few bad units a month we think it makes sense. (e.g. Doing IT support in a large organisation, computer repair centre, data center, server farm, etc..). It's a specialised niche and as far as we are aware there is no other comparable product available at the moment.