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Reports Suggest ASUS Quick Release System Inflicting Physical Damage on GPU PCIe Interfaces

T0@st

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HXL/9550pro and HardwareLuxx's Andreas Schilling shared evidence of the ASUS PCIe Q-Release Slim—the manufacturer's latest ejection mechanism—causing damage to graphics card PCIe connectors. Recent feedback suggests that repeated usage can scrape or grind off material present on a card's interface. HXL gathered critiques from multiple sources (owners of Intel 800 and AMD 800 series boards), and linked a relevant Bilibili video. The footage presents a damaged GALAX RTX 4070 Ti HOF OC LAB model, following sixty quick release cycles—paired with a ROG Strix B850-A Gaming Wi-Fi S motherboard. Tony Wu, ASUS China's general manager, eventually weighed in on community discussions—stating that he will investigate this matter and report back with his findings.

Schilling expressed similar frustrations—his chosen platform is producing unwanted results: "I'm not happy with the solution either. We use the Strix X870E-E Gaming for testing the graphics cards. So I have had to remove graphics cards from the slot a few dozen times. This didn't always go smoothly and very often the (GeForce RTX 5090) card got stuck in the slot. First damage visible." Press outlets have picked up on the recent surge in Q-Release Slim user feedback—several publications have gathered additional examples of the new mechanism inflicting damage on a variety of graphics card models.





UNIKO's Hardware added their two cents, after analyzing HXL's posts: "I still don't think the scratches would affect the operation of a graphics card. The golden pads matter, based on what I have seen in the repair videos on Bilibili. For PCB/golden finger cracks, technicians usually use glue with UV light to fill and shape the gap. The messed up part would be the PCB layer of 12 V somehow making contact with the ground layer—then it would be the end for said card. However, I don't dare to say the same for Gen 5 cards—as signal stuff is just the next level."


ROG Global: "The PCIe Slot Q-Release Slim is one of the latest ASUS DIY-friendly innovations. With this mechanism, users will not need to release a tricky latch or even press a button to release their graphics card from the slot. Simply tilt the card toward the latching mechanism to automatically unlock it from the PCIe slot. This makes upgrades and maintenance easier than ever before."

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Why am I unsurprised that ASUS was able to botch a simple mechanical system?
 
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Why am I unsurprised that ASUS was able to botch a simple mechanical system?
Yep, leave it to AsSus to screw up something as simple as a latch release.....and they've been in the pc parts biz for how long ? :D

Next headline incoming: AsSus announces their fix 'em up solution for damaged GPU's....and it's only $399.99 !!!!!!!!!
 
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Yep, leave it to AsSus to screw up something as simple as a latch release.....and they've been in the pc parts biz for how long ? :D

Next headline incoming: AsSus announces their fix 'em up solution for damaged GPU's....and it's only $399.99 !!!!!!!!!
The sad thing is, I can actually see them doing that.
The sadder thing is, I can see people buying it.
 
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Since it's official, there's no way Asus can get out of the RMA by claiming it was damage due to user error, right? Right?
Nah, when you RMA the board they'll just claim the motherboard was damaged in some other way due to user error,.......and charge you for that :rolleyes:
 
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Yep, leave it to AsSus to screw up something as simple as a latch release.....and they've been in the pc parts biz for how long ? :D

Next headline incoming: AsSus announces their fix 'em up solution for damaged GPU's....and it's only $399.99 !!!!!!!!!
Or automatically install armory crate because it's enabeld in the BIOS and bricks your OS because it can't be fully uninstalled.

ASUS won't get past my doorstep again.
 
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Well who could imagine or even test that a piece of metal will damage a PCB over time :D
 
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Feel bad for everyone that'll have to pull their systems apart to mail their mobos back to ASUS
Hope they address this properly and not like all their other previous warranty and such issues
 
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