@ AshenSugar: I would have to say from MY experience with ASUS/RMA that your speak is from 2nd hand knowledge.
no i have delt with them many many many times on rma's for myself and custmers.
it took a while befor i caught onto what they do so i started tracking rmaed boards as i uses asus in most my mid and high end rigs.
sent 4 diffrent boards back 4-6 times each for the same kinda issues, the system clock wouldnt hold time and the usb was buggy, nf2-nf3 and nf4 boards, asus each and every time cleaned the board up, made it look new, and sent it back, i know beacuse i marked the edge of the pcb with a black light marker(perm marker) and checked each time, i only got fixed boards when i finnly told them to just keep the board that i would be buying epox or abit to replace them.
asus rma on video cards is pretty painless, but with mobo's they tend to jerk you around and blame "user error" how can it be usererror when the boards clock wont old time, loosing 20-.80min a day under linux,windows,and even DOS, till you deal with asus as much as i have, dont tell me how their support is.
oh and the RMA shiping each and every time came out of my or the custmers pockets, most of them switched to epox or chaintech boards(the 2 i had started using in the mid to high range)
i have had good exp with biostar,chaintech(b4 they sold out to the memory company), foxconn, epox,abit,aopen(fastest i have seen in the last 2 years), ECS, and soltek(i know im missing a couple, but its late and i cant think when im in pain, damned knee)
even ecs was better then asus,msi,and gigabyte for service, they dont/didnt take their own rma's at the time, but the rep/engineer CALLED ME and setup an exchange shiping, he shiped me a new replacement board and had me put the old one in the box and give it back to the fedex guy, i was shocked, but it was because he wanted to try and debug the boards problems himself, he ended up conntacting me and telling me that it turned out that one of those small cyramic caps had gone bad and was causing all the problems........
asus would never do that, EVER u would pay to ship it back, they would clean it, post it, send it back.