Technical Issues - TPU Main Site & Forum (2022)

stinger608 · Jan 16, 2022

W1zzard said:
Yeah I emailed them, but no response. Does anyone have a way to contact them?

I do through the moderation private forum.

I am a moderator on Heatware.

Shoot me a PM with the email that you sent, (just the text of course) and I'll send him a personal message with it.

It can sometimes take a few days to get him to respond, but he is usually pretty good and communications.

W1zzard · Jan 16, 2022

Heatware should be fixed now

Nuke Dukem · Jan 17, 2022

The "Relative Performance" chart is rendered incorrectly on Firefox-based browsers on mobile if horizontal resolution is low. Appears fine on Chromium-based:

wolf · Jan 18, 2022

I cant seem to quote people and have it display correctly when typing my reply. tried on Win 10 Chrome, Edge and Android Chrome

lexluthermiester · Jan 18, 2022

wolf said:
tried on Win 10 Chrome, Edge and Android Chrome

I'm not seeing this in FireFox. Let me try Iron, BRB..

wolf said:
I cant seem to quote people and have it display correctly when typing my reply. tried on Win 10 Chrome, Edge and Android Chrome

Nope. This is from Iron(secure Chromium fork). Works just fine..

Ok, back in Firefox. What you might want to try is clearing your browser cookies and site data.

Mussels · Jan 20, 2022

Getting some serious lag right now, especially loading images on the forum (including the one above in this thread, it just loaded... now)

stinger608 · Jan 20, 2022

Mussels said:
Getting some serious lag right now, especially loading images on the forum (including the one above in this thread, it just loaded... now)

Hmm, not seeing it on this end. Maybe the provider? Check a different site maybe? See if it is loading slow.

W1zzard · Jan 20, 2022

Mussels said:
Getting some serious lag right now, especially loading images on the forum (including the one above in this thread, it just loaded... now)

Still happening? Post a traceroute to www.techpowerup.com and tpucdn.com.
If it's images specifically, could be your local Cloudflare having issues

Nuke Dukem said:
The "Relative Performance" chart is rendered incorrectly on Firefox-based browsers on mobile if horizontal resolution is low.

Looks perfectly fine for me on Firefox iOS, Firefox desktop with narrow window, Firefox desktop simulating various mobile devices
Any idea how to repro?

Mussels · Jan 20, 2022

pings seemed fine, everything just loaded really slow

i made sure my actual connection was idle, as you said may have been a cloudflare issue

Nuke Dukem · Jan 20, 2022

W1zzard said:
Looks perfectly fine for me on Firefox iOS, Firefox desktop with narrow window, Firefox desktop simulating various mobile devices
Any idea how to repro?

Yes, now I do. I dug deeper and found out it's not the narrow resolution at all. The phone that I found the issue on had the text/font setting on "Large" from the factory -- I guess because the screen is really small by modern standards, but the resolution is not that low, so "default" text would look absolutely tiny.

So, using two Android phones at three resolutions (540x1080, 720x1280 and 1080x1920) I reproduced the issue. In all instances, text/font settings "Small" and "Default" both display okay, but using "Large" and anything above causes Firefox-based mobile browsers to break the performance table. Chromium-based browsers only scale the title and bottom text of the table -- no problem there. I also tried reproducing it in Windows at 150% scaling or simulating really low resolutions, but nothing broke it.

Behold, my MS Paint skillz, just to see it all at a glance:

Edit: I played around with the in-browser font scaling options and the results are the same: using anything above 100% (even 105%) breaks things on Firefox-based browsers, while taking it to even 200% is still okay on Chromium-based ones.

Jacky_BEL · Jan 20, 2022

I am seeing a blank page on the TPU website when using firefox 95.0.2
Currently using Edge now without problems.

Edit:
Update to FF 96.0.2 did not help.

I installed FF in a sandbox and from there I can see the webpages.

lexluthermiester · Jan 20, 2022

Nuke Dukem said:
Yes, now I do. I dug deeper and found out it's not the narrow resolution at all. The phone that I found the issue on had the text/font setting on "Large" from the factory -- I guess because the screen is really small by modern standards, but the resolution is not that low, so "default" text would look absolutely tiny.

So, using two Android phones at three resolutions (540x1080, 720x1280 and 1080x1920) I reproduced the issue. In all instances, text/font settings "Small" and "Default" both display okay, but using "Large" and anything above causes Firefox-based mobile browsers to break the performance table. Chromium-based browsers only scale the title and bottom text of the table -- no problem there. I also tried reproducing it in Windows at 150% scaling or simulating really low resolutions, but nothing broke it.

Behold, my MS Paint skillz, just to see it all at a glance:

View attachment 233242

Edit: I played around with the in-browser font scaling options and the results are the same: using anything above 100% (even 105%) breaks things on Firefox-based browsers, while taking it to even 200% is still okay on Chromium-based ones.

What you are seeing here is likely a rendering glitch that exists within the settings in your phone OS software. Have tried what you have shown and am not seeing it on my phones(both). Tried both Firefox standard and Firefox Focus, latest version as well as Icecat(Firefox fork). I am not seeing this glitch.

Jacky_BEL said:
I am seeing a blank page on the TPU website when using firefox 95.0.2

Not seeing this either.

Jacky_BEL · Jan 20, 2022

Somehow I have to allow a tracker now to have the website display properly,
whereas everything was working fine before.
I have no clue to what has changed. Maybe some previous setting expired?

I did upgrade from FF version 85 to 95 some days ago.

W1zzard · Jan 20, 2022

Jacky_BEL said:
I am seeing a blank page on the TPU website when using firefox 95.0.2
Currently using Edge now without problems.

Edit:
Update to FF 96.0.2 did not help.

I installed FF in a sandbox and from there I can seen the webpages.

Turning off adblock helps?

Jacky_BEL · Jan 20, 2022

W1zzard said:
Turning off adblock helps?

TPU already was allowed (in ghostery) on the previous version of FF (85).
Then a few days ago i did upgrade FF , and all was fine.
Just this afternoon I saw this sudden change.
Allowing TPU again fixed it.

windwhirl · Jan 20, 2022

Jacky_BEL said:
Somehow I have to allow a tracker now to have the website display properly,
whereas everything was working fine before.
I have no clue to what has changed. Maybe some previous setting expired?

I did upgrade from FF version 85 to 95 some days ago.

All I see with ublock enabled are white margins, but the rest is fine. Might want to check which specific filter is making that issue happen.

Nuke Dukem · Jan 20, 2022

lexluthermiester said:
What you are seeing here is likely a rendering glitch that exists within the settings in your phone OS software. Have tried what you have shown and am not seeing it on my phones(both). Tried both Firefox standard and Firefox Focus, latest version as well as Icecat(Firefox fork). I am not seeing this glitch.

Glad it's working for you, Lex

Meanwhile I've managed to reproduce the issue on two more deices -- that's every mobile smart device I've got at home right now. Every device is from a different manufacturer, they all run different Android versions (5 to 10), they all exhibit the same issue.

I also tried toggling the desktop mode on mobile - it's still broken, just looks a bit different.

I'm starting to think it's some obscure Firefox bug.

windwhirl · Jan 20, 2022

Nuke Dukem said:
Glad it's working for you, Lex Meanwhile I've managed to reproduce the issue on two more deices -- that's every mobile smart device I've got at home right now. Every device is from a different manufacturer, they all run different Android versions (5 to 10), they all exhibit the same issue.

I also tried toggling the desktop mode on mobile - it's still broken, just looks a bit different.

I'm starting to think it's some obscure Firefox bug.

I reproduced the issue on Firefox Nightly for Android too. Curiously, it doesn't seem like Nightly pays much attention to Android 11 scaling when it exceeds default level, so I had to switch it to manual.

Anything over 100% scaling caused the "stairs" effect.

Bomby569 · Jan 23, 2022

For more then a week (two maybe) i can't open the site with Firefox, had to use another browser to write this. Works fine on Opera, Chrome or Edge. I even have no cookies allowed on opera and it stills open the site, on Firefox i have nothing special and nothing.

I just get a black page, trying to access forum or the main site. Is this just me? weird?

PS: btw its not an abblocker issue, turned off and nothing and with ablocker ON on Opera i still see the website. It's definitely something with Firefox, maybe just mine idk

W1zzard · Jan 23, 2022

Bomby569 said:
For more then a week (two maybe) i can't open the site with Firefox, had to use another browser to write this. Works fine on Opera, Chrome or Edge. I even have no cookies allowed on opera and it stills open the site, on Firefox i have nothing special and nothing.

I just get a black page, trying to access forum or the main site. Is this just me? weird?

PS: btw its not an abblocker issue, turned off and nothing and with ablocker ON on Opera i still see the website. It's definitely something with Firefox, maybe just mine idk

Seems to be just you. Can you try disabling all addons?

Bomby569 · Jan 23, 2022

W1zzard said:
Seems to be just you. Can you try disabling all addons?

solved, it was ghostery that was/is blocking it.

lexluthermiester · Jan 23, 2022

Bomby569 said:
solved, it was ghostery that was/is blocking it.

Did you you whitelist TPU in Ghostery or disable it?

Nuke Dukem said:
I'm starting to think it's some obscure Firefox bug.

Or an addon/extension, like was discussed above.

Bomby569 · Jan 23, 2022

lexluthermiester said:
Did you you whitelist TPU in Ghostery or disable it?

Or an addon/extension, like was discussed above.

i just unnistaled, was the last straw as they say, i swaped it for privacy badger.

Nuke Dukem · Jan 24, 2022

lexluthermiester said:
Or an addon/extension, like was discussed above.

Can't be that. Two out of the four devices that I used had vanilla Firefox installed right before testing.

lexluthermiester · Jan 24, 2022

Nuke Dukem said:
Can't be that. Two out of the four devices that I used had vanilla Firefox installed right before testing.

Regardless, It's not Firefox and it's not TPU. It's something about your configurations.

System Name	Dean Machine/2020 Ryzenfall
Processor	Intel 4790K/AMD Ryzen 5800X
Motherboard	MSI 1150 Gaming mATX/Asus ROG STRIX B550-F Gaming Wifi
Cooling	Cooler Master Hyper 212 LED/SilverStone AH240 AIO
Memory	16 gigs Crucial Ballistix Tactical Tracer/32 gigs G.Skill TridentZ NEO DDR4
Video Card(s)	Gigabyte 1660 Super/EVGA GTX 1080 FTW Hybrid Gaming
Storage	Crucial SSD 256 and 2TB spinner/Dual Samsung 980 Pro M2 NVME 4.0
Display(s)	Overlord 27" 2560 x 1440
Case	Corsair Air 540
Audio Device(s)	On board
Power Supply	Seasonic modular 850 watt Platinum/EVGA T2-850 Titanium
Software	Windows 10 Pro/Windows 10 Pro

Processor	Ryzen 7 5700X
Memory	48 GB
Video Card(s)	RTX 4080
Storage	2x HDD RAID 1, 3x M.2 NVMe
Display(s)	30" 2560x1600 + 19" 1280x1024
Software	Windows 10 64-bit

System Name	MightyX
Processor	Ryzen 9800X3D
Motherboard	Gigabyte X650I AX
Cooling	Scythe Fuma 2
Memory	32GB DDR5 6000 CL30
Video Card(s)	Asus TUF RTX3080 Deshrouded
Storage	WD Black SN850X 2TB
Display(s)	LG 42C2 4K OLED
Case	Coolermaster NR200P
Audio Device(s)	LG SN5Y / Focal Clear
Power Supply	Corsair SF750 Platinum
Mouse	Corsair Dark Core RBG Pro SE
Keyboard	Glorious GMMK Compact w/pudding
VR HMD	Meta Quest 3
Software	case populated with Artic P12's
Benchmark Scores	4k120 OLED Gsync bliss

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Dean Machine/2020 Ryzenfall
Processor	Intel 4790K/AMD Ryzen 5800X
Motherboard	MSI 1150 Gaming mATX/Asus ROG STRIX B550-F Gaming Wifi
Cooling	Cooler Master Hyper 212 LED/SilverStone AH240 AIO
Memory	16 gigs Crucial Ballistix Tactical Tracer/32 gigs G.Skill TridentZ NEO DDR4
Video Card(s)	Gigabyte 1660 Super/EVGA GTX 1080 FTW Hybrid Gaming
Storage	Crucial SSD 256 and 2TB spinner/Dual Samsung 980 Pro M2 NVME 4.0
Display(s)	Overlord 27" 2560 x 1440
Case	Corsair Air 540
Audio Device(s)	On board
Power Supply	Seasonic modular 850 watt Platinum/EVGA T2-850 Titanium
Software	Windows 10 Pro/Windows 10 Pro

Technical Issues - TPU Main Site & Forum (2022)

stinger608

Dedicated TPU Cruncher & Folder

W1zzard

Administrator

Nuke Dukem

wolf

Better Than Native

lexluthermiester

Mussels

Freshwater Moderator

stinger608

Dedicated TPU Cruncher & Folder

W1zzard

Administrator

Mussels

Freshwater Moderator

Nuke Dukem

Jacky_BEL

lexluthermiester

Jacky_BEL

W1zzard

Administrator

Jacky_BEL

windwhirl

Nuke Dukem

windwhirl

Bomby569

W1zzard

Administrator

Bomby569

lexluthermiester

Bomby569

Nuke Dukem

lexluthermiester

System Name	MSi Coffee Lake
Processor	i7-8700k
Motherboard	MSI Z370 GAMING PRO CARBON AC
Cooling	NZXT something AIO loop
Memory	16GB Kingston HyperX 2133 C14 Fury Black
Video Card(s)	TITAN Xp Jedi Order Edition
Storage	Samsung 960 Evo NVMe
Display(s)	Medion 23'
Case	Cooler Master Stryker
Audio Device(s)	onboard
Power Supply	BeQuiet 600W
Mouse	Logitech Trackman T-BB18
Keyboard	Generic hp
Software	Windows 10

System Name	System V
Processor	AMD Ryzen 5 3600
Motherboard	Asus Prime X570-P
Cooling	Cooler Master Hyper 212 // a bunch of 120 mm Xigmatek 1500 RPM fans (2 ins, 3 outs)
Memory	2x8GB Ballistix Sport LT 3200 MHz (BLS8G4D32AESCK.M8FE) (CL16-18-18-36)
Video Card(s)	Gigabyte AORUS Radeon RX 580 8 GB
Storage	SHFS37A240G / DT01ACA200 / ST10000VN0008 / ST8000VN004 / SA400S37960G / SNV21000G / NM620 2TB
Display(s)	LG 22MP55 IPS Display
Case	NZXT Source 210
Audio Device(s)	Logitech G430 Headset
Power Supply	Corsair CX650M
Software	Whatever build of Windows 11 is being served in Canary channel at the time.
Benchmark Scores	Corona 1.3: 3120620 r/s Cinebench R20: 3355 FireStrike: 12490 TimeSpy: 4624

Processor	Ryzen 5 5700x
Motherboard	B550 Elite
Cooling	Thermalright Perless Assassin 120 SE
Memory	32GB Fury Beast DDR4 3200Mhz
Video Card(s)	Gigabyte 3060 ti gaming oc pro
Storage	Samsung 970 Evo 1TB, WD SN850x 1TB, plus some random HDDs
Display(s)	LG 27gp850 1440p 165Hz 27''
Case	Lian Li Lancool II performance
Power Supply	MSI 750w
Mouse	G502