• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Why I don't buy from Newegg anymore...

Status
Not open for further replies.
Joined
Oct 1, 2014
Messages
1,978 (0.53/day)
Location
Calabash, NC
System Name The Captain (2.0)
Processor Ryzen 7 7700X
Motherboard Asus ROG Strix X670E-A
Cooling 280mm Arctic Liquid Freezer II, 4x Be Quiet! 140mm Silent Wings 4 (1x exhaust 3x intake)
Memory 32GB (2x16) Kingston Fury Beast CL30 6000MT/s
Video Card(s) MSI GeForce RTX 3070 SUPRIM X
Storage 1x Crucial MX500 500GB SSD; 1x Crucial MX500 500GB M.2 SSD; 1x WD Blue HDD, 1x Crucial P5 Plus
Display(s) Aorus CV27F 27" 1080p 165Hz
Case Phanteks Evolv X (Anthracite Gray)
Power Supply Corsair RMx (2021) 1000W 80-Plus Gold
Mouse Varies based on mood/task; is currently Razer Basilisk V3 Pro or Razer Cobra Pro
Keyboard Varies based on mood; currently Razer Blackwidow V4 75% and Hyper X Alloy 65
Yep, as of midnight last night, all of them are closed.

Good riddance, I say! Seems like everytime I'd go in there with my dad, there was a huge line at the customer service desk -- people looking to exchange things because they turned out to be broken. And don't even get me started on their PC component section... Couldn't believe it, nearly every mobo they had had a "reduced price - customer return" label on it :eek: :fear: :eek:
 

trickson

OH, I have such a headache
Joined
Dec 5, 2004
Messages
7,595 (1.04/day)
Location
Planet Earth.
System Name Ryzen TUF.
Processor AMD Ryzen7 3700X
Motherboard Asus TUF X570 Gaming Plus
Cooling Noctua
Memory Gskill RipJaws 3466MHz
Video Card(s) Asus TUF 1650 Super Clocked.
Storage CB 1T M.2 Drive.
Display(s) 73" Soney 4K.
Case Antech LanAir Pro.
Audio Device(s) Denon AVR-S750H
Power Supply Corsair TX750
Mouse Optical
Keyboard K120 Logitech
Software Windows 10 64 bit Home OEM
Good riddance, I say! Seems like everytime I'd go in there with my dad, there was a huge line at the customer service desk -- people looking to exchange things because they turned out to be broken. And don't even get me started on their PC component section... Couldn't believe it, nearly every mobo they had had a "reduced price - customer return" label on it :eek: :fear: :eek:
I know right!
But I did manage to get some really good stuff. I stayed away from there computer department there was nothing there at all any way.
 
Joined
Sep 7, 2020
Messages
369 (0.24/day)
Location
Texas
System Name Alienware PC
Processor Intel 4790K
Motherboard ASROCK Z97 EXTREME4
Cooling Stock Intel Cooler
Memory 32GB DDR3 1600 MHz
Video Card(s) ATI Radeon HD 7770 2GB GDDR5
Storage SAMSUNG 970 EVO PLUS M.2
Display(s) SAMSUNG UE57 Series 28-Inch 4K UHD
Case Alienware Area 51 Black Tower Case
Audio Device(s) Realtek On Board
Power Supply EVGA 850 watt
Mouse Microsoft Wireless
Keyboard HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
Software Windows 10 Pro & LTSB & LTSC Windows 11 Pro
And now I don't buy from Fry's any more. Who still has genuine deals?
After nearly 36 years in business as the one-stop-shop and online resource for high-tech professionals across nine states and 31 stores, Fry’s Electronics, Inc. (“Fry’s” or “Company”), has made the difficult decision to shut down its operations and close its business permanently as a result of changes in the retail industry and the challenges posed by the Covid-19 pandemic. The Company will implement the shut down through an orderly wind down process that it believes will be in the best interests of the Company, its creditors, and other stakeholders.



The Company ceased regular operations and began the wind-down process on February 24, 2021. It is hoped that undertaking the wind-down through this orderly process will reduce costs, avoid additional liabilities, minimize the impact on our customers, vendors, landlords and associates, and maximize the value of the Company’s assets for its creditors and other stakeholders.
 
Joined
Jun 2, 2017
Messages
9,189 (3.36/day)
System Name Best AMD Computer
Processor AMD 7900X3D
Motherboard Asus X670E E Strix
Cooling In Win SR36
Memory GSKILL DDR5 32GB 5200 30
Video Card(s) Sapphire Pulse 7900XT (Watercooled)
Storage Corsair MP 700, Seagate 530 2Tb, Adata SX8200 2TBx2, Kingston 2 TBx2, Micron 8 TB, WD AN 1500
Display(s) GIGABYTE FV43U
Case Corsair 7000D Airflow
Audio Device(s) Corsair Void Pro, Logitch Z523 5.1
Power Supply Deepcool 1000M
Mouse Logitech g7 gaming mouse
Keyboard Logitech G510
Software Windows 11 Pro 64 Steam. GOG, Uplay, Origin
Benchmark Scores Firestrike: 46183 Time Spy: 25121
After nearly 36 years in business as the one-stop-shop and online resource for high-tech professionals across nine states and 31 stores, Fry’s Electronics, Inc. (“Fry’s” or “Company”), has made the difficult decision to shut down its operations and close its business permanently as a result of changes in the retail industry and the challenges posed by the Covid-19 pandemic. The Company will implement the shut down through an orderly wind down process that it believes will be in the best interests of the Company, its creditors, and other stakeholders.



The Company ceased regular operations and began the wind-down process on February 24, 2021. It is hoped that undertaking the wind-down through this orderly process will reduce costs, avoid additional liabilities, minimize the impact on our customers, vendors, landlords and associates, and maximize the value of the Company’s assets for its creditors and other stakeholders.
This is a sad example as to why Free Trade agreements have not worked for the masses. Even though people would say that Amazon, Newegg and the whole internet mail order business were contributing to this it was more the loss of jobs (especially at the bottom of the market) in manufacturing and well paying jobs. Before free trade employment numbers in terms of aggregate hourly wage were on the rise, they have since stagnated. It took a Mcdonalds in a high wage community to argue for $15 an hour and it is now a national initiative. We had been buoyed by the post war economy and enough of us had died to make socialist themed initiatives palatable if not welcome. So by the 80s, even though the Greed coefficient had grown tremendously laws still protected the masses. Then free trade agreements were signed and in Canada Royal Bank (one of the biggest banks in the world) bought Royal Trust (One of the largest insurance companies in Canada) After 3 months 5000 high paying careers were gone. You see in America there were no longer any laws preventing banks from selling insurance and insurance companies from selling mortgages. As a result of free trade our companies were forced to adopt American corporate policy. The problem with that is the Government in power in the States was all about De-regulation so they turned a blind eye as hedge fund managers wreaked havoc on the economy through diabolical greed plays. Indeed it became the in thing and as places like Ohio, Michigan and Pennsylvania waned while places like Manhattan, Miami and San Francisco flourished. It got so bad in Canada that our Government opened our residential housing market to China. The issue with that is there are about 33+ million people living in Canada and 96% of the population lives in 4 cities. Toronto, Vancouver and Calgary and Montreal. Meanwhile Canada is bigger than the United States in terms of land mass. There are not enough housing units (even though they build a new Condo in Toronto about every 3 months) for the people that were already living here and we have openly supported immigration since the 70s. The issue stems from China's buy foreign initiative. Even after the people of Toronto and Vancouver got a ban (if ever so temporary) on Chinese buyers the Chinese government never stopped pumping those commercials. It has led to something that will be a sad reality in a few years time the methane time bombs that are in a lot of these Condos in downtown Toronto. These new Condo units can be up to 70% empty with 80% of the ownership living in China. They become Air B&B and other of those type of services staples. The issue is that not everybody knows about cleanliness. As a result there are plenty of units with human feces breaking down in the toilets. In a lot of these cases the owner never has a clue either as they live on the other side of the planet and you cannot (legally) put cameras in private rental spaces. Frys's is just the latest example of NCIX and Tiger Direct.
 
Joined
Jan 5, 2006
Messages
18,584 (2.69/day)
System Name AlderLake
Processor Intel i7 12700K P-Cores @ 5Ghz
Motherboard Gigabyte Z690 Aorus Master
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s) MSI RTX 2070 Super Gaming X Trio
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p
Case Be quiet! Silent Base 600 - Window
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W
Mouse Logitech MX Anywhere 2 Laser wireless
Keyboard RAPOO E9270P Black 5GHz wireless
Software Windows 11
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Never bought something from newegg...:clap:
 
Joined
Jan 17, 2010
Messages
12,325 (2.27/day)
Location
Oregon
System Name Juliette // My HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// ASUS RTX 4060 OC
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse G903 and a Master Mouse MM710/No mouse, MS game copntroller
Keyboard EVGA / Logitech K400
Software Windows 11 Pro // Windows 10 Pro
Anyone use Tiger Direct anymore?
 
Joined
Jul 25, 2006
Messages
13,196 (1.97/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Logitech M190
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
We need to remember that the shutdowns are for a reason.
Yes, and sadly, for a reason that didn't need to happen - or at least didn't need to be so massive. :( The US has 4% of the world's population but 25% of the world's COVID-19 cases and 20% of the deaths caused by COVID-19. It is disgraceful.
 
Joined
Jun 2, 2017
Messages
9,189 (3.36/day)
System Name Best AMD Computer
Processor AMD 7900X3D
Motherboard Asus X670E E Strix
Cooling In Win SR36
Memory GSKILL DDR5 32GB 5200 30
Video Card(s) Sapphire Pulse 7900XT (Watercooled)
Storage Corsair MP 700, Seagate 530 2Tb, Adata SX8200 2TBx2, Kingston 2 TBx2, Micron 8 TB, WD AN 1500
Display(s) GIGABYTE FV43U
Case Corsair 7000D Airflow
Audio Device(s) Corsair Void Pro, Logitch Z523 5.1
Power Supply Deepcool 1000M
Mouse Logitech g7 gaming mouse
Keyboard Logitech G510
Software Windows 11 Pro 64 Steam. GOG, Uplay, Origin
Benchmark Scores Firestrike: 46183 Time Spy: 25121
Joined
Feb 20, 2018
Messages
43 (0.02/day)
I try to avoid using newegg whenever possible because of the trash return policy they have. basicly if the item is deffective and you want a refund you they charge you for the return shipping and a restocking fee. yet if you want a replacement it's all free. though I wouldn't mind a restocking fee as much if they capped it at like $10 or the shipping cost if they had a closer return center.
 
Joined
Mar 6, 2017
Messages
3,332 (1.18/day)
Location
North East Ohio, USA
System Name My Ryzen 7 7700X Super Computer
Processor AMD Ryzen 7 7700X
Motherboard Gigabyte B650 Aorus Elite AX
Cooling DeepCool AK620 with Arctic Silver 5
Memory 2x16GB G.Skill Trident Z5 NEO DDR5 EXPO (CL30)
Video Card(s) XFX AMD Radeon RX 7900 GRE
Storage Samsung 980 EVO 1 TB NVMe SSD (System Drive), Samsung 970 EVO 500 GB NVMe SSD (Game Drive)
Display(s) Acer Nitro XV272U (DisplayPort) and Acer Nitro XV270U (DisplayPort)
Case Lian Li LANCOOL II MESH C
Audio Device(s) On-Board Sound / Sony WH-XB910N Bluetooth Headphones
Power Supply MSI A850GF
Mouse Logitech M705
Keyboard Steelseries
Software Windows 11 Pro 64-bit
Benchmark Scores https://valid.x86.fr/liwjs3
Contactless is becoming more common, but yes, for whatever reason North America was slow to adopt it.
Yeah, contactless payment is definitely slow to be adopted in the US. I, myself, try and use ApplePay as much as I can due to how it's generally much more secure than using your actual card.
But that is a common practice. Amazon and Walmart.com use 3rd party sellers all the time. But just like Newegg, that does not mean you have to buy from them. When I research parts at any of those (or other) sites I always filter out the 3rd party sellers by selecting Amazon, Newegg, or Walmart only. Piece of cake.
But the problem is that with Amazon, the third-party seller stuff isn't separated from the stuff that Amazon.com itself sells. All of the products are heaped into the same inventory systems so if a third-party seller decides to be an asshole and cheap out by bringing in counterfeit items, the counterfeits are lumped in with the first-party product pool and it's well known that this is the case and the real scummy third-party sellers purposely do that.
 

Space Lynx

Astronaut
Joined
Oct 17, 2014
Messages
17,282 (4.67/day)
Location
Kepler-186f
Processor 7800X3D -25 all core ($196)
Motherboard B650 Steel Legend ($179)
Cooling Frost Commander 140 ($42)
Memory 32gb ddr5 (2x16) cl 30 6000 ($80)
Video Card(s) Merc 310 7900 XT @3100 core $(705)
Display(s) Agon 27" QD-OLED Glossy 240hz 1440p ($399)
Case NZXT H710 (Red/Black) ($60)
Good riddance, I say! Seems like everytime I'd go in there with my dad, there was a huge line at the customer service desk -- people looking to exchange things because they turned out to be broken. And don't even get me started on their PC component section... Couldn't believe it, nearly every mobo they had had a "reduced price - customer return" label on it :eek: :fear: :eek:

Yep, I bought a "brand new" corsair case from Fry's online two summers ago, it arrived with a ryzen sticker already on it and you could tell it had already been used... really ticked me off. I had to call them 5x to get a return setup for refund as they gave me the run around. Good riddance indeed. I won't miss Fry's, only used them twice. Best Buy, Wal-Mart, Amazon, and Costco are the only four major stores I use anymore. I actually do most of my shopping on wal-mart website these days, they have super fast free shipping, just have to always remember to check the box that says "shipped and sold by walmart" I really hope they pass more laws someday stating all these companies are responsible for their third party sellers whether or not its fulfilled by them, its absolute nonsense. I'm smart enough to avoid the third party sellers, but old people like my Dad just don't get the concept of third party seller, he thinks its all Amazon... they prey on the old and uneducated, its quite sad imo.
 
Joined
Jan 25, 2021
Messages
34 (0.02/day)
Yep, I bought a "brand new" corsair case from Fry's online two summers ago, it arrived with a ryzen sticker already on it and you could tell it had already been used... really ticked me off. I had to call them 5x to get a return setup for refund as they gave me the run around. Good riddance indeed. I won't miss Fry's, only used them twice. Best Buy, Wal-Mart, Amazon, and Costco are the only four major stores I use anymore. I actually do most of my shopping on wal-mart website these days, they have super fast free shipping, just have to always remember to check the box that says "shipped and sold by walmart" I really hope they pass more laws someday stating all these companies are responsible for their third party sellers whether or not its fulfilled by them, its absolute nonsense. I'm smart enough to avoid the third party sellers, but old people like my Dad just don't get the concept of third party seller, he thinks its all Amazon... they prey on the old and uneducated, its quite sad imo.
To be honest, I feel like they make it hard to distinguish between a third-party seller and their own products. I shouldn't have to spend time to make sure I am buying from Amazon or whatever e-online company I am buying from. Just last week bought a few things from Best Buy and one products was from a reseller, good thing the reseller was in my country or I would have cancel it. I use an online clothing and when you buy from a reseller, they redirect you to a different site. To me that make sense, I know right away what I should expect. I know is only a few second to look but it should be easy to identify maybe I am getting old and don't have the same patient as before. Like you said it is not right to prey on people that are not aware on how these resellers really work.
 
Joined
Sep 26, 2017
Messages
553 (0.21/day)
Location
Here
Processor Intel i9 11900K
Motherboard Z590 MSI ACE
Cooling Corsair H80i v2
Memory Ballistix Elite 4000 32GB 18-19-19-39
Video Card(s) EVGA 3090 XC3 ULTRA HYBRID
Storage 2x Seagate Barracuda 120 SSD 1 TB, XPG SX8200 PRO 1 TB
Display(s) Acer Predator Z321QU
Case Fractal Design Meshify C
Power Supply Asus ROG Strix 1000W
Anyone use Tiger Direct anymore?
The regular Tiger Direct is no more. Tiger Direct Business is still around. I don't know if the two merged but they used to be different....like Newegg and Newegg Business.
 
Joined
Mar 18, 2015
Messages
2,963 (0.84/day)
Location
Long Island
Amazon has become extremely problematic since they started using their own (1099) delivery services. I work from home, have been for 30 years get up to 5 - 7 deliveries per week.

1. We have a sign above the doorbell that says "Ring the damn bell, we're home" ... has yet to happen.
2. We have a 400' driveway, the like to leave packages on the side of the road or in mail box.
3. We had Amazon mark our account permanently, they are supposed to call when getting 'close', we will walk out to meet them at end of driveway if need be (snow, scared to drive down who knows). Hes yet to happen,
4. When rebuilding the engine on Xterra, ordered a radiator and timing chain, water pump kit from them. I tracked the package on the rad, said it was "delivered to residence" .. it wasn't. Walked to end of driveway, not there. When wife came home, I had texted her, she saw a large flat box about 75' down the road ... stopped grabbed empty box, found radiatior about 40 feet back in the woods. two days later, the timing belt kit came, was left leaning on mailbox post along side road.
5. My son's $600 GFX card never arrived
6. Bought a matching XMas woman and doggie sweaters set ... dog came, woman's didn't, tracking said damaged ... Called on 23rd, said wasn't damaged, will be there tomorrow... said same thing next 6 days
7. Son ordered some D&D tye games for ther "nerdfest" every other week, 6 boxes (game and expansion packs) .. tracking said "Resident took package" ... I'm the resident, nothing came that day. They took picture ... wasn't my house.

The only time I actually saw a truck was when dog was out ... dog barked, My desk is right above front door / driveway, saw car, went out and got package. Ask is she was 'regular driver' and she said they have no regular drivers ... works like uber .... could be anybody.
 

Space Lynx

Astronaut
Joined
Oct 17, 2014
Messages
17,282 (4.67/day)
Location
Kepler-186f
Processor 7800X3D -25 all core ($196)
Motherboard B650 Steel Legend ($179)
Cooling Frost Commander 140 ($42)
Memory 32gb ddr5 (2x16) cl 30 6000 ($80)
Video Card(s) Merc 310 7900 XT @3100 core $(705)
Display(s) Agon 27" QD-OLED Glossy 240hz 1440p ($399)
Case NZXT H710 (Red/Black) ($60)
Amazon has become extremely problematic since they started using their own (1099) delivery services. I work from home, have been for 30 years get up to 5 - 7 deliveries per week.

1. We have a sign above the doorbell that says "Ring the damn bell, we're home" ... has yet to happen.
2. We have a 400' driveway, the like to leave packages on the side of the road or in mail box.
3. We had Amazon mark our account permanently, they are supposed to call when getting 'close', we will walk out to meet them at end of driveway if need be (snow, scared to drive down who knows). Hes yet to happen,
4. When rebuilding the engine on Xterra, ordered a radiator and timing chain, water pump kit from them. I tracked the package on the rad, said it was "delivered to residence" .. it wasn't. Walked to end of driveway, not there. When wife came home, I had texted her, she saw a large flat box about 75' down the road ... stopped grabbed empty box, found radiatior about 40 feet back in the woods. two days later, the timing belt kit came, was left leaning on mailbox post along side road.
5. My son's $600 GFX card never arrived
6. Bought a matching XMas woman and doggie sweaters set ... dog came, woman's didn't, tracking said damaged ... Called on 23rd, said wasn't damaged, will be there tomorrow... said same thing next 6 days
7. Son ordered some D&D tye games for ther "nerdfest" every other week, 6 boxes (game and expansion packs) .. tracking said "Resident took package" ... I'm the resident, nothing came that day. They took picture ... wasn't my house.

The only time I actually saw a truck was when dog was out ... dog barked, My desk is right above front door / driveway, saw car, went out and got package. Ask is she was 'regular driver' and she said they have no regular drivers ... works like uber .... could be anybody.

I have never had a single issue with deliveries. I think it just depends where you live and who your drivers are. If I were in your situation I think I would just deliver it to an "Amazon Locker" and go pick it up when its ready.
 
Joined
Oct 17, 2012
Messages
9,781 (2.21/day)
Location
Massachusetts
System Name Americas cure is the death of Social Justice & Political Correctness
Processor i7-11700K
Motherboard Asrock Z590 Extreme wifi 6E
Cooling Noctua NH-U12A
Memory 32GB Corsair RGB fancy boi 5000
Video Card(s) RTX 3090 Reference
Storage Samsung 970 Evo 1Tb + Samsung 970 Evo 500Gb
Display(s) Dell - 27" LED QHD G-SYNC x2
Case Fractal Design Meshify-C
Audio Device(s) on board
Power Supply Seasonic Focus+ Gold 1000 Watt
Mouse Logitech G502 spectrum
Keyboard AZIO MGK-1 RGB (Kaith Blue)
Software Win 10 Professional 64 bit
Benchmark Scores the MLGeesiest
Amazon has become extremely problematic since they started using their own (1099) delivery services.
they have left thousands of dollars of deliveries on the side of the road in front of my house, then marked the delivery 'handed directly to resident' attaching a picture of a box, laying on the side of the road (ive noticed they are unwilling to document their use of the mailbox though, knowing it is a federal crime to use it for business other than mail). they know their service is garbage, but theyre saving money hand over fist not spending those funds on UPS/USPS/FEDEX , & my guess is yet again, profits outweigh costs to customer. its no different than outsourcing customer support. despite how angry people will get, explaining a detailed problem, to someone who doesnt speak your language natively CAN be like communicating to a dolphin. this is another cost saving measure for shareholders, & the customer pays the price.
 
Status
Not open for further replies.
Top