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Windows 11 suddenly all audio is gone

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System Name Lynni PS \ Lenowo TwinkPad L14 G2
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Motherboard ASRock B650M PG Riptide Bios v. 3.10 AMD AGESA 1.2.0.2a \ Lenowo BDPLANAR Bios 1.68
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Suddenly after a normal reboot all my audio is gone when I activate my internet but if I disable my internet all audio is back.

I checked Windows Setting, Control Panel even the Steel series software but it's all normal.
Screenshot 2021-08-01 215703.png

Anyone got an idea of what's suddenly wrong with Windows 11 21H2 (OS Build 22000.100)?

There isn't any updates and I have even tried removing all the Arctic Pro Wireless drivers and reinstalling them still the same it just happened :confused:

When I check event viewer I only see this even 56, application popup error:
The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ACPI
2

The message resource is present but the message was not found in the message table
 

qubit

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Is your card still supported by the manufacturer? If so, a fixed driver should come along at some point, so just sitting tight may be all you need to do.

My Creative Sound Blaster X-Fi Fatal1ty PCIe sound card is no longer supported and has developed a Windows lockup problem when playing videos or audio files, but weirdly, not gaming. However, the driver is dated June 2019 and there will never be an updated one, so I probably have to replace a perfectly good, high end, card now just for this. :mad: Troubleshooting continues. Anyway, not hijacking your thread, just noting that the problems are somewhat similar, in that the cards no longer work properly with the latest builds and patches of Windows 10. I'll start my own thread on this, if necessary.
 
Joined
Aug 29, 2005
Messages
7,266 (1.03/day)
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Stuck somewhere in the 80's Jpop era....
System Name Lynni PS \ Lenowo TwinkPad L14 G2
Processor AMD Ryzen 7 7700 Raphael (Waiting on 9800X3D) \ i5-1135G7 Tiger Lake-U
Motherboard ASRock B650M PG Riptide Bios v. 3.10 AMD AGESA 1.2.0.2a \ Lenowo BDPLANAR Bios 1.68
Cooling Noctua NH-D15 Chromax.Black (Only middle fan) \ Lenowo C-267C-2
Memory G.Skill Flare X5 2x16GB DDR5 6000MHZ CL36-36-36-96 AMD EXPO \ Willk Elektronik 2x16GB 2666MHZ CL17
Video Card(s) Asus GeForce RTX™ 4070 Dual OC (Waiting on RX 8800 XT) | Intel® Iris® Xe Graphics
Storage Gigabyte M30 1TB|Sabrent Rocket 2TB| HDD: 10TB|1TB \ WD RED SN700 1TB
Display(s) KTC M27T20S 1440p@165Hz | LG 48CX OLED 4K HDR | Innolux 14" 1080p
Case Asus Prime AP201 White Mesh | Lenowo L14 G2 chassis
Audio Device(s) Steelseries Arctis Pro Wireless
Power Supply Be Quiet! Pure Power 12 M 750W Goldie | 65W
Mouse Logitech G305 Lightspeedy Wireless | Lenowo TouchPad & Logitech G305
Keyboard Ducky One 3 Daybreak Fullsize | L14 G2 UK Lumi
Software Win11 IoT Enterprise 24H2 UK | Win11 IoT Enterprise LTSC 24H2 UK / Arch (Fan)
Benchmark Scores 3DMARK: https://www.3dmark.com/3dm/89434432? GPU-Z: https://www.techpowerup.com/gpuz/details/v3zbr
Is your card still supported by the manufacturer? If so, a fixed driver should come along at some point, so just sitting tight may be all you need to do.

My Creative sound card is no longer supported and has developed a Windows lockup problem when playing videos or audio files, but weirdly, not gaming. However, the driver is dated June 2019 and there will never be an updated one, so I probably have to replace a perfectly good, high end, card now just for this. :mad: Troubleshooting continues. Anyway, not hijacking your thread, just noting that the problems are somewhat similar, in that the cards no longer work properly with the latest builds and patches of Windows 10. I'll start my own thread on this, if necessary.

I don't think that Steel series has dropped support for the most popular wireless headset :roll:

After some reboots and uninstalling and reinstalling some different applications sound is now back WTF no Windows 11 update since the 25th of July so I was like what the heck is going on here because I don't want to use my 3 weeks vacation troubleshooting this issue and in worse reinstall Windows that's not in my plans.
 

qubit

Overclocked quantum bit
Joined
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Processor Intel Core i7-2700K @ 4GHz
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s) MSI RTX 2080 SUPER Gaming X Trio
Storage Samsung 850 Pro 256GB | WD Black 4TB | WD Blue 6TB
Display(s) ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) | Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair AX1600i
Mouse Microsoft Intellimouse Pro - Black Shadow
Keyboard Yes
Software Windows 10 Pro 64-bit
Joined
Aug 29, 2005
Messages
7,266 (1.03/day)
Location
Stuck somewhere in the 80's Jpop era....
System Name Lynni PS \ Lenowo TwinkPad L14 G2
Processor AMD Ryzen 7 7700 Raphael (Waiting on 9800X3D) \ i5-1135G7 Tiger Lake-U
Motherboard ASRock B650M PG Riptide Bios v. 3.10 AMD AGESA 1.2.0.2a \ Lenowo BDPLANAR Bios 1.68
Cooling Noctua NH-D15 Chromax.Black (Only middle fan) \ Lenowo C-267C-2
Memory G.Skill Flare X5 2x16GB DDR5 6000MHZ CL36-36-36-96 AMD EXPO \ Willk Elektronik 2x16GB 2666MHZ CL17
Video Card(s) Asus GeForce RTX™ 4070 Dual OC (Waiting on RX 8800 XT) | Intel® Iris® Xe Graphics
Storage Gigabyte M30 1TB|Sabrent Rocket 2TB| HDD: 10TB|1TB \ WD RED SN700 1TB
Display(s) KTC M27T20S 1440p@165Hz | LG 48CX OLED 4K HDR | Innolux 14" 1080p
Case Asus Prime AP201 White Mesh | Lenowo L14 G2 chassis
Audio Device(s) Steelseries Arctis Pro Wireless
Power Supply Be Quiet! Pure Power 12 M 750W Goldie | 65W
Mouse Logitech G305 Lightspeedy Wireless | Lenowo TouchPad & Logitech G305
Keyboard Ducky One 3 Daybreak Fullsize | L14 G2 UK Lumi
Software Win11 IoT Enterprise 24H2 UK | Win11 IoT Enterprise LTSC 24H2 UK / Arch (Fan)
Benchmark Scores 3DMARK: https://www.3dmark.com/3dm/89434432? GPU-Z: https://www.techpowerup.com/gpuz/details/v3zbr
Yeah happy it's fixed again, I was almost about to update the bios on my motherboard but I didn't do it :roll:
 
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I noticed that windows updated my video card and I lost sound on my sound blaster ae-5 card how I fixed it is disabling the Nvidia sound
 
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morning guys!

i had a similar problem! but the bad guy was the soundmapper by MS!

override and hijack the file: [trustedInstaller AND System]

msacm32.drv

should be good then.
Screenshot 2021-08-02 075905.png
Screenshot 2021-08-02 080053.png
 
Last edited:
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