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Nintendo to Fix Drifting Joy-Cons in EEA, CH and UK Territories, Even Out of Warranty Units to Receive Free Repairs

Late last week, several specialist Nintendo coverage websites cottoned onto an update on the company's UK support pages - the offer to repair faulty Joy-Con units, affected by the notorious drifting problem, for free. Customers who possess long out of warranty controllers will not be charged for fixes, as long as it is apparent that drifting is occurring. The blurb on the official website outlines a pattern of diagnosis: "Joy-Con Control Sticks Are Not Responding or Respond Incorrectly (responsiveness syndrome or so-called "drifting")."

Nintendo has already offered free lifetime repairs to its customers in North America, way back in 2019. Latin America and France received similar treatment shortly thereafter. According to its updated documentation the company is now extending the same service to folks spread across the European Union (and adjacent to): "Until further notice, Nintendo will not charge you in the European Economic Area (EEA), UK and Switzerland for the repair of the responsiveness syndrome irrespective of whether this is caused by a defect or by wear and tear."
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Dec 4th, 2024 14:42 EST change timezone

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