Thermaltake operates a web shop in the USA. However, this sample came from a marketing hub, so we begin with a look at the product packaging. A plastic wrap covers the packaging, which is not very practical, and removing it shows off the product box in more detail. The box, as with the keyboard inside, is larger than average and adopts a black base with the Tt logo in the top-left corner and the product name, salient features, and a large render of the keyboard on the front. This continues on the back and sides with more renders, features, and specifications laid out in multiple languages. There are four seals on the sides that help keep the contents inside in place during transit.
Opening the box, we see the keyboard inside a thin foam wrap and held in place snugly between two thicker foam pieces. A cardboard compartment above has the keyboard cable placed inside, and underneath the keyboard is a warranty policy document as well as a multi-language quick guide specific to this Razer Green version I have since it has an extra piece of software compatibility we will get to in due time.
My specific review unit had nothing else included even though the packaging mentioned the inclusion of a set of replacement keycaps and a keycap puller. Thermaltake confirmed that this was indeed a mistake as retail units come with a in plastic vacuum-sealed set of QWER/ASDF keycaps and a keycap puller. They had also sent along a Level 20 non-GT RGB keyboard which came with a variation of these, so I decided to show both off here. The keycaps are composed of thin ABS plastic (average wall thickness 0.92 mm) with a red surface and laser etched legends for 1234/QWER/ASD keys (for the non-GT keyboards). These are backlighting compatible, and the set comes in a plastic clamshell package that also includes a plastic ring-style keycap puller. As always, I would have liked to see a metal ring-style puller instead to minimize the potential of scratching the sides of keycaps when used, but this is less expensive, so I understand why it was chosen.