"RTX 3090" Please help

[jackey comp]

Hello everyone, this is my first post since I couldn't find anything similiar I have.

My problem is that when i update the drivers from the NVIDIA page or from Gainward Windows cannot find the Graphics card anymore.
When I put the Graphics card into a freshly installed system device manager shows ERROR 43. And the drivers are unable to install. When I put my Graphics card back into my old system everything seems fine, except when I update the driver to a newer or older Version ERROR 43 shows up again. So I have to reset Windows to a system Image i previosly saved with the working card. On the working system the driver shows as: 31.0.15.4612 I don't know what to do anymore. The LEDs on the card are not working anymore.

Also when I try to Benchmark the Card in 3D mark it shows that the score is not legit, because of modifications of the drivers or something.

I really hope that someone can help me solve this issue. If you have any Ideas please contact me.

 

[ChaoYYang0123]

hello!
sorry to hear that you meet the ERROR 43 problem, when this code was showed in the device manager of the Windows and the drivers cannot be installed, it always turns out that the memory of the card or the GPU problem(But the probability of this happening in normal use is very low), it may just cause by some of the GDDR memory soldered on the PCB board has poor contact due to long term heat and soldering problems. If your card is still under warranty， you'd better contact the deal to fix it, may they will exchange a brand new 40series to you because as I know 3090 is a high-end product and it should come with a good warranty policy. Hope this can help you.

 

[jackey comp]

hello!
sorry to hear that you meet the ERROR 43 problem, when this code was showed in the device manager of the Windows and the drivers cannot be installed, it always turns out that the memory of the card or the GPU problem(But the probability of this happening in normal use is very low), it may just cause by some of the GDDR memory soldered on the PCB board has poor contact due to long term heat and soldering problems. If your card is still under warranty， you'd better contact the deal to fix it, may they will exchange a brand new 40series to you because as I know 3090 is a high-end product and it should come with a good warranty policy. Hope this can help you.

Hi ChaoYYang0123,
thank you for your reply, unfortunately I bought this card second hand therefore I do not have any Warranty and also exchanged the Stock cooler against a waterblock. I really doubt it is a memory chip since, when I use it with the old drivers it seems to work properly and all 24gb are shown.

 

[RTX4070TI]

your mining card is broken. simple as. miners often modify bios. thats the result.

did you try ddu drivers and trying completely new?

 

[jackey comp]

your mining card is broken. simple as. miners often modify bios. thats the result.

did you try ddu drivers and trying completely new?

I dont think it was a mining card, since the card was fine when I got it and driver installation was also fine luckily I have made a system where I can revert to. If I cannot update to the very actual Version I can still work with it. I will prpbably just leave it like that.

 

[RTX4070TI]

probability is very very high with a 3090 but as long as it works.

 

[evernessince]

Which brand is it? ASUS and MSI offer transferable warranty.

 

[Klemc]

Try 537.58

Pilote GeForce Game Ready | 537.58 | Windows 10 64-bit, Windows 11 | NVIDIA

Téléchargez le Français Pilote GeForce Game Ready pour les Windows 10 64-bit, Windows 11 systèmes. Date de sortie 2023.10.10

www.nvidia.fr

 

[jackey comp]

Which brand is it? ASUS and MSI offer transferable warranty.

Gainward phoenix gs, I checked the rma of gainward and they say they only take rma's from their resellers and they need the recipe.

Try 537.58

Pilote GeForce Game Ready | 537.58 | Windows 10 64-bit, Windows 11 | NVIDIA

Téléchargez le Français Pilote GeForce Game Ready pour les Windows 10 64-bit, Windows 11 systèmes. Date de sortie 2023.10.10

www.nvidia.fr

Thanks for your helpfully response, will try it out, after I finished repairing my cpu 537.58, but why won't any other version work?

 

[evernessince]

Gainward phoenix gs

I would try contracting them anyways. Many vendors will offer an out of warranty repair for a price. That price depends on what they need to fix.

 

[Klemc]

Gainward phoenix gs


Thanks for domething helpfull, will try it out, after I finished repairing my cpu 537.58, but why won't any other version work?

537.58 is, the last before NV jumped to (straight) 545.xx, why the jump, bc lots changes i'd say, and well known a good driver.

It's not old, 2023-10, and i use it since all afteri'd say is WIP drivers.

Also is continuously updated (his branch), don't remember where:

NVIDIA GeForce 537.58 WHQL driver download & discussion

Game Ready Drivers provide the best possible gaming experience for all major new releases, including Virtual Reality games. Before a new title launch,...

forums.guru3d.com

551.86 March 19, 2024
551.76 March 5, 2024
551.61 February 22, 2024
551.52 February 13, 2024
551.23 January 24, 2024
546.65 January 17, 2024
546.33 December 12, 2023
546.29 December 4, 2023
546.17 November 14, 2023
546.01 October 31, 2023
545.92 October 26, 2023
545.84 October 17, 2023
537.58 October 10, 2023
537.42 September 21, 2023
537.34 September 12, 2023
537.13 August 22, 2023
536.99 August 8, 2023
536.67 July 18, 2023
536.40 June 29, 2023
536.23 June 14, 2023

 

[Vya Domus]

Does the card function just fine on that older driver ? If so this suggests it's not defective.

 

[Klemc]

GeForce 551.86 WHQL driver download & discussion

There doesn't seem to be much point of using the app that I can see. It also doesn't come with these drivers (wasn't even an option when installing for...

forums.guru3d.com

538.42: VK535_87-29 (Developer)
538.37: VK535_87-26 (Developer)
538.31: VK535_87-24 (Developer)
538.09: VK535_87-22 (Developer)
537.99: r537_94-2 (Quadro)
537.96: VK535_87-20 (Developer)
537.80: VK535_87-16 (Developer)
537.72: VK535_87-15 (Developer)
537.63: VK535_87-13 (Developer)
537.58: r537_56-2 (Game Ready/Studio)
537.42: r537_41-1 (Game Ready/Quadro/Studio)
537.34: r537_13-6 (Game Ready)
537.13: r535_00-291 (Game Ready)
536.99: r536_92-8 (Game Ready/Studio)
536.67: r536_62-3 (Game Ready/Studio)
536.40: r536_08-15 (Game Ready/Studio)
536.23: r536_08-8 (Game Ready)
535.98: r535_87-6 (Game Ready/Studio)

 

[jackey comp]

Does the card function just fine on that older driver ? If so this suggests it's not defective.

yeah it is a bit weird, when I install any driver it wont work, but when I revert it to a windows restore point it works very well, gpu z shows full memory, but after installation of the driver it gives me error code 43...

Try 537.58

Pilote GeForce Game Ready | 537.58 | Windows 10 64-bit, Windows 11 | NVIDIA

Téléchargez le Français Pilote GeForce Game Ready pour les Windows 10 64-bit, Windows 11 systèmes. Date de sortie 2023.10.10

www.nvidia.fr

I have tried a few drivers now some older and some newer nothing works. Also 537.58 doesn't work

gpu z will also show 0 memory, but and no games and no benchmarks will work.

I have also downloaded the bios for this model from gainward and flashed it and installed the drivers back on but it wont work. It might be a small hardware defect.

When I install any driver Verision it shows 3 messages.
1) Device settings for PCI were not migrated from previous OS installation due to partial or ambiguous device match,
2) Driver Management has concluded the process to add Service nvlddmkm for Device instance ID PCI with the following status: 0
3) Driver Management has concluded the process to add Service NVDisplay.ContainerLocalSystem for Device Instance ID PCI\VEN_10DE&DEV_2204&SUBSYS_220410B0&REV_A1\4&2283F625&0&0019 with the following status: 0.

Would be really cool if some master brain could help me do that because I cannot restore to the point where it works anymore in windows.

 

[Massdeth]

@jackey comp RTX3090's are a PITA. They are VERY prone to mem meltdown and destruction because of the rear side pcb mem IC's. All 3090's need a careful rework of the mem setup back there by someone who has a little bit of PC knowledge and experience, cause you can ruin it even quicker if you do it wrong. They are just not plug and play like other cards with no worries.

 

[Dragam1337]

@jackey comp RTX3090's are a PITA. They are VERY prone to mem meltdown and destruction because of the rear side pcb mem IC's. All 3090's need a careful rework of the mem setup back there by someone who has a little bit of PC knowledge and experience, cause you can ruin it even quicker if you do it wrong. They are just not plug and play like other cards with no worries.

Lol what a load of insane missinformation...

 

[Waldorf]

A lot of trouble can come from installing Nv drivers without removal of old ones and/or trying any form of "rollback" (messing it up).
we have no info of your hw, so dl the latest intel or amd chipset driver, and DDU cleaner.

make sure to use the DDU settings, to turn off win driver update (another source of trouble).
make sure to be OFFLINE, e.g. unplug ethernet or turn off router if your using wifi, until all is done.

uninstall all Nv/intel/amd sw, make sure to uninstall Vulcan sw as well, all thru app panel in win,
reboot to safe mode and clean with DDU, clean nv/amd/intel, basically anything available,
reboot and clean again, reboot out of safe mode.

i have uploaded a cleaned version (just the driver + physx), try that one after cleaning.
make sure to follow listed instruction, there is a reason why it has to be done that way..

DDU

Nv 551.76

 

[P4-630]

TX3090's are a PITA. They are VERY prone to mem meltdown and destruction because of the rear side pcb mem IC's.

They are just not plug and play like other cards with no worries.

Got any sources/links?...

 

[jackey comp]

A lot of trouble can come from installing Nv drivers without removal of old ones and/or trying any form of "rollback" (messing it up).
we have no info of your hw, so dl the latest intel or amd chipset driver, and DDU cleaner.

make sure to use the DDU settings, to turn off win driver update (another source of trouble).
make sure to be OFFLINE, e.g. unplug ethernet or turn off router if your using wifi, until all is done.

uninstall all Nv/intel/amd sw, make sure to uninstall Vulcan sw as well, all thru app panel in win,
reboot to safe mode and clean with DDU, clean nv/amd/intel, basically anything available,
reboot and clean again, reboot out of safe mode.

i have uploaded a cleaned version (just the driver + physx), try that one after cleaning.
make sure to follow listed instruction, there is a reason why it has to be done that way..

DDU

Nv 551.76

Thank you I have tried the cleaned Version, still code 43... I have used DDU. I even tried the manual installation by installing all the .inf files inside the driver package manually, code 43.
I followed your instruction turned of windows driver updater, deinstalled chipset driver and nvida drivers, physx and vulcan, rebooted in safeboot and removed remaining drivers in ddu. Then I tried to use your driver which I have downloaded previously without internet connection.
Windows showed the showed the same message.

I defintely don't think the card is fully defective since it worked fine everytime I went to the previous revert version, but I forgot to turn on my brain and lost the Version and cannot go back. Now without being able to go back I am slowly believing the card was defect. But it worked out for month with the restore point.

 

[Massdeth]

@Dragam1337 .... Im not here to fight with your beliefs. Ive owned my 3090 since the launch and went thru all the nonsense with the rear mems getting cooked. To get that heat down and make the metal backplate a little more useful i had to do some custom copper mods for it etc.... I think whats more insane is someone who comes in a thread just to poo poo somebody whos trying to help someone with real world, owner information. So by all means, keep being such a stellar community patron.

@P4-630 .... not sure what youre looking for: https://forums.evga.com/EVGA-GeForce-RTX-30-Series-f113.aspx
https://rog-forum.asus.com/t5/nvidia-graphics-cards/bd-p/GPU_NVIDIA

 

[Veseleil]

@jackey comp RTX3090's are a PITA. They are VERY prone to mem meltdown and destruction because of the rear side pcb mem IC's. All 3090's need a careful rework of the mem setup back there by someone who has a little bit of PC knowledge and experience, cause you can ruin it even quicker if you do it wrong. They are just not plug and play like other cards with no worries.

Especially cards used for mining. GDDR6X memory is very sensitive and it will degrade much faster than the non X. Also the PCB of the mining cards are more prone to warping, as they are mostly kept in a vertical position within a rig, and amongst many other cards. There comes the problem when you put them in a horizontal orientation, heat will bend them in a different way, and the VRAM is the first to get desoldered over time. Just for the reference, my 6900XT PCB is bent like hell.

Now to try to help the OP.
If it's not the VBIOS problem, reflowing the VRAM chips or the whole card is still a valid option? Anyone with the experience of doing it with 3090? I haven't looked into GPU baking since the RX580 days.

 

[Dragam1337]

@Dragam1337 .... Im not here to fight with your beliefs. Ive owned my 3090 since the launch and went thru all the nonsense with the rear mems getting cooked. To get that heat down and make the metal backplate a little more useful i had to do some custom copper mods for it etc.... I think whats more insane is someone who comes in a thread just to poo poo somebody whos trying to help someone with real world, owner information. So by all means, keep being such a stellar community patron.

@P4-630 .... not sure what youre looking for: https://forums.evga.com/EVGA-GeForce-RTX-30-Series-f113.aspx
https://rog-forum.asus.com/t5/nvidia-graphics-cards/bd-p/GPU_NVIDIA

Amongst many other cards... aka you were using it for mining, which blasts the vram. And honestly, miners deserves every bit of missfortune that comes their way.

It's an absolute non-issue in pc's used for gaming, where the top side vram temp rarely rarely exceeds 70c, if you got decent airflow in your pc - and yes, i know from personal experience aswell.

 

[jackey comp]

@jackey comp RTX3090's are a PITA. They are VERY prone to mem meltdown and destruction because of the rear side pcb mem IC's. All 3090's need a careful rework of the mem setup back there by someone who has a little bit of PC knowledge and experience, cause you can ruin it even quicker if you do it wrong. They are just not plug and play like other cards with no worries.

I don't think the memory chips are damaged. Is there a driver chip on the Card itself?

Especially cards used for mining. GDDR6X memory is very sensitive and it will degrade much faster than the non X. Also the PCB of the mining cards are more prone to warping, as they are mostly kept in a vertical position within a rig, and amongst many other cards. There comes the problem when you put them in a horizontal orientation, heat will bend them in a different way, and the VRAM is the first to get desoldered over time. Just for the reference, my 6900XT PCB is bent like hell.

Now to try to help the OP.
If it's not the VBIOS problem, reflowing the VRAM chips or the whole card is still a valid option? Anyone with the experience of doing it with 3090? I haven't looked into GPU baking since the RX580 days.

I am sure the VRAMs are fine. Since before I installed the drivers all 24gb are detected. And when i go restore windows it is all fine and the card works fine. Is there a driver chip on the card itself which can store the ID of the Driver Version?I think desoldering temperatures are far from reach. I have max 70 degrees with the air cooler.

I'm a bit cautious of reflowing, I don't have good equipment, I baked a 3090 before and it broke will not do that again.

Amongst many other cards... aka you were using it for mining, which blasts the vram. And honestly, miners deserves every bit of missfortune that comes their way.

It's an absolute non-issue in pc's used for gaming, where the top side vram temp rarely rarely exceeds 70c, if you got decent airflow in your pc - and yes, i know from personal experience aswell.

The VRAM is not blasted (visual inspection) it never ran above 70 degrees.

gave up on the card will probably have to resell the card as defective, if gainward doesn't answer

--------------update--------------
For anyone with the same Problem [code 43]

1. Pluged in a different Graphics card and installed its driver
2. Shut down
3. Installed rtx 3090 in a different slot and installed the driver for the rtx 3090.

Seems to work fine .
Don't know why and how it worked but it worked.

Thank you everyone who tried to help here.

 

[Dragam1337]

I don't think the memory chips are damaged. Is there a driver chip on the Card itself?


I am sure the VRAMs are fine. Since before I installed the drivers all 24gb are detected. And when i go restore windows it is all fine and the card works fine. Is there a driver chip on the card itself which can store the ID of the Driver Version?I think desoldering temperatures are far from reach. I have max 70 degrees with the air cooler.

I'm a bit cautious of reflowing, I don't have good equipment, I baked a 3090 before and it broke will not do that again.


The VRAM is not blasted (visual inspection) it never ran above 70 degrees.

gave up on the card will probably have to resell the card as defective, if gainward doesn't answer

--------------update--------------
For anyone with the same Problem [code 43]

1. Pluged in a different Graphics card and installed its driver
2. Shut down
3. Installed rtx 3090 in a different slot and installed the driver for the rtx 3090.

Seems to work fine .
Don't know why and how it worked but it worked.

Thank you everyone who tried to help here.

Yeah, when it detected all 24gb with a different driver, it was obviously not gonna be a hardware issue, but rather a software one. Glad you got it solved

 

[Waldorf]

@jackey comp
are you using the 3090 in the "previous" slot again? if not, that might be the cause.
check what settings are applied related to pcie in bios (e.g. what pcie version is set/auto)