Thursday, January 11th 2018
FrozenCPU Rises from the Dead
FrozenCPU was one of the leading computer water cooling stores in its prime. If you needed a special fitting, reservoir, or any other water cooling part, you knew exactly where you had to go. Needless to say, the company left many water cooling enthusiasts heartbroken when they closed their doors back in 2015. According to an ex-employee's testimony, the owner Mark Frigga battled with an addiction problem for a long time, and an unfortunate series of events led to warehouse damage and the firing of all personnel. Now, two years later, FrozenCPU is ready to start from a clean slate. The company returns with a new direction and employees ready to fulfill all your water cooling needs once again. They've also upgraded their "OCN" coupon code to a 6% discount in order to recover their clientele.
Source:
Overclock.net
42 Comments on FrozenCPU Rises from the Dead
they are garbage owner is garbage family is garbage
AVOID
and they call us racist heh
I am local to them, and have bought from them from time to time especially when making new builds - I was a walk-in customer. One time, I bought some things from them that did not fit, and I wanted to return them. Even though what I bought from them was in as new condition and their policy on the web site said that returns were accepted, they insisted on giving me store credit that had an expiration date of about a month or so. Needless to say, I was not happy about this. The person who authorized the return was, I believe, the owner.
I get that a company has to make money, and I get that there are some out there who exploit return policies. The thing is, though, I personally think that a company should stick with their policies and not modify them on a per-customer basis unless, perhaps, that customer is known to have a history of abusing the policies of the company. My experience was before they fired the staff, and in fact, they were booming as they had about a half-dozen apparently high-school aged kids making fan power extenders several times when I went there - in addition to a significant number of other staff.
I bought from them a couple of months ago, and there was virtually no-one there when I walked in.
That said, I personally think it is not at all good business policy to stiff customers and not make up for it. I am sorry to hear of your experience, and I will probably consider going elsewhere the next time I do a build. Your experience combined with mine sound, to me at least, like the kind of experience one might expect from an addictive personality. Customers, and treating your customers fairly, should always be the top priority of a company, IMO.
I have heard the first hand accounts of people that used to work there
stay away if you value your wallet