Hey, thanks very much for sharing your experience, I appreciate your feedback. Unfortunately, I would not feel comfortable selling a piece of hardware that I know is faulty and is not working (on e-bay or anywhere else). I appreciate that you stated *your* item was "Untested, Gigabyte Refurbished, All Warranty Claims Must be Done Through Gigabyte", but I know for a fact that my hardware is not functional, so a little different from your situation. Thanks again for sharing!
Hey, thanks for your feedback. I can appreciate that my video card being faulty while under warranty is the exception rather than the rule and I'm sure that there are many, many people (perhaps most) who are satisfied Gigabyte customers out there. I know too that ALL manufacturers (without exception) suffer from hardware issues every now and then. I can even accept that my RMA experience may be an exception, but what I have a hard time accepting is essentially being called a liar by a cust. service rep when he tells me that "he can't accept my photographic evidence because the date stamp and geo-location markers could have been tampered with or forged"! I took pictures as a precaution *BEFORE* sending in the hardware and was told that my photos were essentially "no evidence at all"! I asked what customers should do to protect themselves when RMA-ing hardware and was told that "customers don't need to do anything". I also asked what constitutes valid and acceptable evidence customers can use in the event of a dispute and did not receive any answer.
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