Broken Samsung Curved Gaming Monitor

[Jacquie]

We just bought this monitor les than a month ago & accidentally bumped it. No ext. Warranty. Any idea if it can be repaired?

 

[R00kie]

OOF. use something like this to find the right panel: http://www.panelook.com/
and see if you can find a replacement one on something like Ali Express

 

[Jetster]

That's a bummer

 

[Jacquie]

OOF. use something like this to find the right panel: http://www.panelook.com/
and see if you can find a replacement one on something like Ali Express

Thanks. Will.look into this.

 

[rockit00]

Not to dash your hopes, but you will be better off getting another monitor. Cost the same to replace panel as a whole replacement monitor or AiO PC, etc. The same goes for HDTV's. You could probably gently remove the cracked LCD panel from the back light panel and use it as a back light sketch board or something. That being said, do look into a replacement panel. You might find something you can use. The cost may be beyond your liking, good luck.

 

[Jacquie]

I did replace my laptop touch screen awhile back but cannot remember company name. Its upsetting this monitor is my kids for gaming that he just recd for his bday last month. Merry Christmas to us. Ugh

 

[Sybaris_Caesar]

I did replace my laptop touch screen awhile back but cannot remember company name. Its upsetting this monitor is my kids for gaming that he just recd for his bday last month. Merry Christmas to us. Ugh

♪We wish you a merry Christmas, we wish you a merry Christmas and a happy new year♪

 

[8BitZ80]

I did replace my laptop touch screen awhile back but cannot remember company name. Its upsetting this monitor is my kids for gaming that he just recd for his bday last month. Merry Christmas to us. Ugh

Pretty unfortunate. Still, could be worse. My sister is a nurse and apparently the hospital is pretty quiet on Christmas morning, but then starts getting busier when people get broken limbs or have other accidents playing with their new toys. Best avoiding that particular kind of Christmas mishap.

 

[R-T-B]

I just did this to my gaming LG. Of course, I actually punched it, but I was having a bad dream while sleeping in my chair lol.

No real easy fix, sorry man.

 

[silentbogo]

It's bad enough for regular flat LCDs, but with curved Samsung.... ...just get a new monitor.
I'm having hard time finding replacement parts for measly 19-22" old AIOs and office monitors, this Sammy part is going to be impossible to find. I doubt there are even LG curved panels on sale anywhere.

 

[xtreemchaos]

that's just bad luck mate, finding a replacement screen would be hard , id mark it up as shit happens and look for another.

 

[Sybaris_Caesar]

I just did this to my gaming LG. Of course, I actually punched it, but I was having a bad dream while sleeping in my chair lol.

No real easy fix, sorry man.

You said this two times now. I thought the first time you said was a joke. Spill the details. Quick.

 

[droopyRO]

Bumped an AOC 32" about 2 years ago, and made a similar bu-bu as you. I asked the service company about an replacement and they said that with the panel cost and the work needed, it will cost more than a new monitor.

 

[rockit00]

Just a quick look on ebay, I see the price on some curved monitors is coming down. What is your model number. You might be able to find a discounted monitor with a good panel with a broken stand or parts missing or cracked bezel or similar defect. Worth a try. Merry X-Mas!

 

[Bill_Bright]

That must have been some "bump". I'm not even sure an extended warranty would cover that sort of damage. It would for a mobile device but that isn't.

You could look into your homeowner's/renter's insurance if the value is more than your deductible. But I suspect that is $500 or more so probably not worth it. Plus there is always the risk they will raise your rates if you've had other claims recently, or need to make another claim in the near future.

I'd say buying a new one is your better if not only option. I suspect you can get the next bigger size in a flat screen for less money. Curved are nice but more of a fad than a premium (except in costs) feature. There is nothing to suggest curved monitors provide better images or a better gaming experience. The marketing hype makes them sound great, and in theory they should be better (at least for the one user sitting in the ideal position). But as is often the case, "theory" and real-world don't always pan out - especially after the novelty wears off. I am just saying you should not feel a curved monitor is your only option.

You don't say where you live but there might be some really good last minute deals at Best Buy or Walmart - if you can put up with the crowds. Maybe even some "open-box" discounts you can ask about.

As an alternative (temporary or permanent) almost all TVs these days support computer input and are perfectly suitable for many games.

 

[Jacquie]

Just a quick look on ebay, I see the price on some curved monitors is coming down. What is your model number. You might be able to find a discounted monitor with a good panel with a broken stand or parts missing or cracked bezel or similar defect. Worth a try. Merry X-Mas!

Thanks. If you find this let me know. The screen isn't physicality cracked.
Model #C24RG50FQN

 

[Sybaris_Caesar]

Hmm. That's samsung's cheap shit. Just get AOC C24G1. Better overall with fully adjustable stand.

Thanks. If you find this let me know. The screen isn't physicality cracked.
Model #C24RG50FQN

Or if you're from EU, AOC 24G2U that's IPS. It's called 24G2 without U (and usb plus cheap speaker) in NA but it's so desirable that it's out of stock for months.

 

[Jacquie]

OOF. use something like this to find the right panel: http://www.panelook.com/
and see if you can find a replacement one on something like Ali Express

No panel available on that site but thanks

Hmm. That's samsung's cheap shit. Just get AOC C24G1. Better overall with fully adjustable stand.


Or if you're from EU, AOC 24G2U that's IPS. It's called 24G2 without U (and usb plus cheap speaker) in NA but it's so desirable that it's out of stock for months.

Live in Canada. Thx

 

[Tatty_Two]

How long is the warranty period in your country? In the UK it tends to be 1 - 3 years for a monitor, had something similar happen to me outside of warranty but I used what we call "Home contents insurance" and my insurer replaced it like for like.

 

[Jacquie]

How long is the warranty period in your country? In the UK it tends to be 1 - 3 years for a monitor, had something similar happen to me outside of warranty but I used what we call "Home contents insurance" and my insurer replaced it like for like.

My house insurance deductible isn't worth it.
I am a single mom & my kid was a hot mess after this broke & tried to make it a teaching moment as he thought he could just return to store & get another one. It was bought with g/c for his bday. He is now vacuuming, making his eggs & toast realizing, I hope, that its hard work to get what you want.

 

[Bill_Bright]

My house insurance deductible isn't worth it.
I am a single mom & my kid was a hot mess after this broke

Well, I didn't think the house insurance would be a viable option, but thought it worth a try.

More power to you on the single parent job. I was a single parent to two teens, a boy and a girl. Not sure how I or they survived but we managed. Now they are both single parents and I'm getting my revenge!

At this point, the consensus seems to be that monitor cannot be affordably repaired. So what are you looking to do? If you are going to replace it, what is your budget? And how soon will you be doing this?

Hmm. That's samsung's cheap shit. Just get AOC

Other than being cracked, there's nothing wrong with that Samsung. In fact, it is rather silly to claim it is cheap sh!t then turn around and recommend an AOC - monitors that are well known for being affordable by cutting corners in quality.

I am not saying AOCs are bad - just not comparable to Samsung, ASUS, LG or Dell or even most Acers.

 

[Jacquie]

Well, I didn't think the house insurance would be a viable option, but thought it worth a try.

More power to you on the single parent job. I was a single parent to two teens, a boy and a girl. Not sure how I or they survived but we managed. Now they are both single parents and I'm getting my revenge!

At this point, the consensus seems to be that monitor cannot be affordably repaired. So what are you looking to do? If you are going to replace it, what is your budget? And how soon will you be doing this?


Other than being cracked, there's nothing wrong with that Samsung. In fact, it is rather silly to claim it is cheap sh!t then turn around and recommend an AOC - monitors that are well known for being affordable by cutting corners in quality.

I am not saying AOCs are bad - just not comparable to Samsung, ASUS, LG or Dell or even most Acers.

Thanks Bill Bright.
I think I will just try to return it! There is no visible crack & the receipt says til Jan. 2. So why not. They can write it off Big businesses

 

[Bill_Bright]

Well, I really not sure how to response to that. You broke it. It was not defective from the factory.

Somebody always gets burnt in "write offs". None are dollar for dollar for everyone involved. If not Samsung, then the retailer. If not the retailer, then their insurance. If not them, then tax payers. Ultimately, lost profits are always passed on to us consumers.

If you paid by credit card, maybe they have a warranty program.

 

[R-T-B]

You said this two times now. I thought the first time you said was a joke. Spill the details. Quick.

Ain't much to say. Don't fall asleep in your gaming chair.

 

[Jacquie]

Well, I really not sure how to response to that. You broke it. It was not defective from the factory.

Somebody always gets burnt in "write offs". None are dollar for dollar for everyone involved. If not Samsung, then the retailer. If not the retailer, then their insurance. If not them, then tax payers. Ultimately, lost profits are always passed on to us consumers.

If you paid by credit card, maybe they have a warranty program.

Yah I know what you're saying but it's big businesses & they can refurbish it & resell. Its was paid by g/c for bday .
We should all go vegan so animals aren't abused in slaughterhouses too!