New build pc wont boot

[ereko]

AIO, AMD CPU back plate with isolation pad , can you take a pic, my AMD back plate was backward, did cause issues on my new build.

Something like that has to be between motherboard and the case to.

 

[bettz]

There has to be something betweem motherboard and the bottom of the case. Can you took a photo from the bottom of the motherboard?

The motherboards sitting on these risers there about 10mm clear of the case.

AIO, AMD CPU back plate with isolation pad , can you take a pic, my AMD back plate was backward, did cause issues on my new build.

This is the only thing sitting on the cpu

 

[ereko]

The motherboards sitting on these risers there about 10mm clear of the case.


This is the only thing sitting on the cpu

The risers are metal to. So there has to be something between them still.

 

[Deleted member 197986]

Are there leds on the motherboard and yes, what do they do when you turn on the system?

Take out battery, wait couple of minutes, put battery back in.

 

[bettz]

The risers are metal to. So there has to be something between them still.

Ive just asked her if she got anything else and that's all she got with the case & motherboard

 

[ereko]

Ive just asked her if she got anything else and that's all she got with the case & motherboard

Thats a problem. Can she test and put something plastic or something between. If it starts then you know what do u need.

 

[bettz]

Thats a problem. Can she test and put something plastic or something between. If it starts then you know what do u need.

She said the last build was fine and she placed it the same way with screws from top.

There's a few vids on YouTube who do the same

 

[ereko]

She said the last build was fine and she placed it the same way with screws from top.

There's a few vids on YouTube who do the same

Ok. But still if you get a short circuit from there then the same thing happens.

 

[bettz]

Are there leds on the motherboard and yes, what do they do when you turn on the system?

Take out battery, wait couple of minutes, put battery back in.

No leds that I can see took the battery out will leave it 10 mins

I suppose I could take it all out and try it in my case with my psu time consuming but I don't know what else to try

 

[Deleted member 197986]

No leds that I can see took the battery out will leave it 10 mins

I suppose I could take it all out and try it in my case with my psu time consuming but I don't know what else to try

Was the other Ram stick already installed before? Otherwise try the other Ram (I guess you probably have to do that some time later as you do not have it now)

 

[bettz]

Was the other Ram stick already installed before? Otherwise try the other Ram (I guess you probably have to do that some time later as you do not have it now)

She originally tried the 2 sticks but put 1 away since nothing was working, yeah I suppose tomorrows going to be a frustrating day lol it'll rule out the psu I suppose

 

[Deleted member 197986]

Just thinking, that additional fan you attached between, I think that worked?

I guess you also double checked and pushed well the Ram, power connections, et cetera.

 

[bettz]

Just thinking, that additional fan you attached between, I think that worked?

I guess you also double checked and pushed well the Ram, power connections, et cetera.

Yep done all that tried every cable etc

Just trying my gpu in her machine now...

My gpu does the same although the fans don't slow down there's still nothing on the monitor.


My sisters gpu in my PC however looks like this

 

[Deleted member 197986]

Then the CMOS reset maybe (remove batterij and clear, chapter 2.5 from the manual).

 

[bettz]

Then the CMOS reset maybe (remove batterij and clear, chapter 2.5 from the manual).

The jumpers clear at the moment I don't have anything to use?

It's def not the gpu as that's working fine in my PC

 

[Deleted member 197986]

The jumpers clear at the moment I don't have anything to use?

It's def not the gpu as that's working fine in my PC

Paperclip pin 2 and 3, but ... I'm not responsible for any consequences ... (where is the jumper btw...)

 

[bettz]

Paperclip pin 2 and 3, but ... I'm not responsible for any consequences ... (where is the jumper btw...)

Haha sure my sister said she'd cleared the CMOS and maybe didn't put it back she's looking now

 

[Deleted member 197986]

Haha sure my sister said she'd cleared the CMOS and maybe didn't put it back she's looking now

In best case clear CMOS without power attached.

 

[bettz]

In best case clear CMOS without power attached.

No nothing still the same she thinks it's the motherboard I dont know what else to try

 

[Deleted member 197986]

Not sure .... so many solutions online

 

[bettz]

Not sure .... so many solutions online

Trying to find the same board but it's discontinued now. Going to tell her to look for a replacement

 

[Caring1]

If you can borrow a cheap AM4 APU try that with the GPU removed to make sure it is the Motherboard failing and not the GPU causing the issue.
A PC shop might test that for you if you bring it in and ask.

Edit: Scrap that thought, that Motherboard doesn't even have onboard video.

 

[bettz]

If you can borrow a cheap AM4 APU try that with the GPU removed to make sure it is the Motherboard failing and not the GPU causing the issue.
A PC shop might test that for you if you bring it in and ask.

Edit: Scrap that thought, that Motherboard doesn't even have onboard video.

Nope it won't boot without a gpu.

The gpu works fine in my PC so surely it's not that causing the issue?

 

[Caring1]

The gpu works fine in my PC so surely it's not that causing the issue?

It booted up but the graphics were shocking, pre gpu if that makes sense and I couldn't find the gpu in device management plus the fans stopped going on the gpu

Doesn't sound like it is working fine.
If it runs in basic VGA mode it can still be stuffed.
Try loading drivers and if it crashes, then that will be confirmed, although older cards often work with older legacy drivers found on the Nvidia site.

 

[bettz]

Doesn't sound like it is working fine.
If it runs in basic VGA mode it can still be stuffed.
Try loading drivers and if it crashes, then that will be confirmed, although older cards often work with older legacy drivers found on the Nvidia site.

It's because I hadn't updated the drivers once I did that device manager found the card and I was able to change the resolution and it played fortnite fine.

I'm going to take it out the case today and install it on cardboard